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Toyota of Santa Fe

Santa Fe, NM

4.7
1,708 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief! Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way! See you soon! Buddy Espinosa GM Toyota of Santa Fe http://www.toyotaofsantafe.com/
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1601 St Michaels Dr

Santa Fe, NM

87505

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Showing 1,708 reviews

April 15, 2026

Quick, efficient- shuttle service courtesy and respectful! Friendly service staff. Conveniently located hours. Online scheduling helpful. More

by Remediossun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2026

Customer service was great. Adrian Median has great professional customer service. He made sure all my services was brought to my attention. More

by bobbyrudys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2026

The service righter is very good at communicating the needs and services needed for a complete service! The mechanic is also on the same page as the service righter. I trust them with my service needs! More

by donaldenewell
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Roger Mendiola
April 07, 2026

Service rep is outstanding and they get you in and out. They also communicate with customers on whether recommended services are in fact needed and work to keep costs manageable. More

by tjmcrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Mendiola
Apr 11, 2026 -

Toyota of Santa Fe responded

Thank you for your fantastic review! Our team is committed to providing efficient and communicative service to our customers. We appreciate your support!

April 07, 2026

Drove out of state 4. 5 hours. Had a 2018 Toyota 4runner in mind to purchase. It took another 4.5 hours to purchase the truck. Drove back home and realized the front upper More

by dgotom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pablo Manzanares
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Roybal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2026 -

Toyota of Santa Fe responded

We apologize for your negative experience and are committed to resolving this issue. Please contact us directly so we can address your concerns and make things right. Thank you for bringing this to our attention.

April 04, 2026

Great customer service and friendly staff and always offer advice on any issues they find. Great team at Toyota express service!! More

by augieabg48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Toyota of Santa Fe responded

Thank you for your kind words! We strive to provide exceptional customer service and are glad to hear our team has met your expectations. We look forward to serving you again!

April 04, 2026

I accidentally went to the wrong Toyota Dealership but they saw me immediately anyway and did not make me go to the other Dealership. It was also raining so I was pretty grateful. Roger was very nice. More

by sarahcwinsor
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
I cannot remember the name
Apr 11, 2026 -

Toyota of Santa Fe responded

Thank you for sharing your experience, we are glad to have helped you despite the mix-up and inclement weather. We pride ourselves on providing prompt and friendly service, and we are happy to hear that Roger left a good impression. We hope to see you again soon!

April 01, 2026

Although small in stature, the personnel and service provided elevate this company to the highest level! If 10 stars were available, I'd give it that rating. It was a sincerely pleasurable experience wo More

by Sunny Spencer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2026 -

Toyota of Santa Fe responded

Thank you for your kind words! We hope to see you again soon.

March 31, 2026

As a loyal customer, Toyota of Santa Fe has the best customer service hands down! I’m grateful to Jason and Devin for going above and beyond when it mattered most! More

by c.ortega15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Martinez, Devin Monk
Apr 04, 2026 -

Toyota of Santa Fe responded

Thank you for your kind words! We pride ourselves on providing exceptional customer service and are thrilled to hear you had a great experience with our team. We'll be sure to pass along your praise to Jason and Devin. We appreciate your loyalty and look forward to serving you again in the future!

March 29, 2026

Jennifer and her crew are the best and my service advisor is always very helpful and very kind More

by Pzcoleman21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2026 -

Toyota of Santa Fe responded

Thank you so much for your kind words! We appreciate your loyalty and look forward to serving you in the future.

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