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Toyota of Santa Fe

Santa Fe, NM

4.7
1,807 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief! Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way! See you soon! Buddy Espinosa GM Toyota of Santa Fe http://www.toyotaofsantafe.com/
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1601 St Michaels Dr

Santa Fe, NM

87505

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Showing 1,807 reviews

November 03, 2026

Show up to my appointment at the address that was listed on the email I was sent just to find out that I am at the wrong location and will have to drive elsewhere and be late. Then they try to upsell me tir More

by Envy
Recommend Dealer
No
Employees Worked With
Don’t remember anyone’s name
October 28, 2026

This dealer had two service locations. The one on Cerillos is great. However, the service on xx Michaels, by the same department oversells, is overpriced, and the guys at the front desk ar More

by Albert
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Medina (service)
Oct 30, 2026 -

Toyota of Santa Fe responded

Thank you for your feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (877) 446-6155 when you have a chance. Thank you, and we look forward to hearing from you.

October 26, 2026

A good service. There for the consumer. I am satisfied keep up the. Good work. More

by jameshuesers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger, Victor, omar
Oct 30, 2026 -

Toyota of Santa Fe responded

Thank you for the kind words. We look forward to continuing to earn your trust.

October 24, 2026

The Toyota Express Service shop is fantastic. The main dealership service is equally good. The sales department was not good. More

by kimpineda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2026 -

Toyota of Santa Fe responded

We're glad to hear the service departments are hitting the mark, and we'd welcome the chance to learn more about your sales experience. Please feel free to give us a call at 505-992-1525 so we can address any concerns.

October 24, 2026

Charles was great and was very helpful thru the purchase process and never pressured us to buy. I will recommend to family and friends. More

by evlucero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archuletta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2026 -

Toyota of Santa Fe responded

Charles is a genuine asset to our sales team, and we appreciate you trusting us with your purchase. We hope to see you and your family and friends here at Toyota of Santa Fe.

October 23, 2026

Roger Mendiola is awesome. Keeps me informed throughout the process. I love that they send you a comprehensive video of their work. More

by zchef729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Alvarez-Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2026 -

Toyota of Santa Fe responded

Roger is a great asset to our team, and it's good to hear the video inspection feature has been helpful to you. We appreciate you coming to Toyota of Santa Fe.

October 18, 2026

Excellent service, went in for an oil change, didn’t try too much to upsell. Only thing I don’t appreciate now is that they charge 3% for using a credit card. Most of us don’t have allot of money in our acc More

by BBM22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
Oct 19, 2026 -

Toyota of Santa Fe responded

Thank you for the feedback. We're glad the service visit went smoothly, and we understand the credit card fee can be a frustration, especially for those on a fixed income.

October 10, 2026

Mark is an awesome salesperson! Highly recommended Made the process as Google as could be. More

by Rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Martinez
Oct 14, 2026 -

Toyota of Santa Fe responded

Thank you, Rick! We're glad Mark was able to make the process a smooth one and appreciate the recommendation.

October 10, 2026

Professional, courteous, and quick. I had a recall service maintenance. They had it done in an hour. More

by Boater Cleve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flavio Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2026 -

Toyota of Santa Fe responded

Glad we could take care of that efficiently, Cleve. Thanks for trusting us with your service needs.

October 09, 2026

I had a great experience at Toyota of Santa Fe! The staff was friendly, helpful, and professional throughout the process. They made everything easy and stress-free, answered my questions, and helpe More

by tfresquez08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Roybal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Monk, Jacqueline G
Oct 13, 2026 -

Toyota of Santa Fe responded

We're glad the experience was a positive one, and Jaque will be happy to hear your kind words. Thank you for choosing Toyota of Santa Fe.

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