Toyota of Santa Fe
Santa Fe, NM
Filter Reviews by Keyword
By Type
Showing 1,698 reviews
Service department was very professional and prompt. I had an appointment for an oil change, they finished it in a timely manner while I waited. The Manager was.nice and kept me updated. I had an appointment for an oil change, they finished it in a timely manner while I waited. The Manager was.nice and kept me updated. More
Walked into the Service Department to request an appointment for a brake check. Was greeted cordially by Roger, who ascertained my needs, and took me to set an appointment for the following week. appointment for a brake check. Was greeted cordially by Roger, who ascertained my needs, and took me to set an appointment for the following week. Again greeted cordially on the day of service, vehicle was taken off for review and was offered a ride to a preferred location with pick on return - nice option! Received text indicating repairs made per request and suggesting others that could also be important to the braking system. These were approved for service completion. Although longer than is always hoped for, service was relatively quick, vehicle was returned clean, and I completed the transaction. Because I travel, and only occasionally am able to use the same dealership, I'm always surprised at work that is suggested by a dealership and that was not offered by the preceding dealership with only perhaps 2000 miles between appointments. eg. This visit had me change brake fluid on the vehicle, yet was not included for follow up after last dealership. Prior dealership indicated a tire rotation, this was not offered at this appointment. It will be interesting to see what's offered at the next dealership where I purchased the vehicle More
Mark Martinez was great! Extremely knowledgeable about the vehicles and gave us a very helpful suggestion on a different model. We loved it and made the purchase. Devin w Extremely knowledgeable about the vehicles and gave us a very helpful suggestion on a different model. We loved it and made the purchase. Devin was also great with the financing. Mark has followed up and answered questions. Highly recommend this dealer and the excellent team! More
Very knowledgeable experience sales person, was the quickest and most pain free car buying experience we have ever had! quickest and most pain free car buying experience we have ever had! More
Well kept office area and customer service lobby. Prompt and friendly service staff. Informative and open communication with customers. Prompt and friendly service staff. Informative and open communication with customers. More
The staff is friendly. They greet you and immediately begin working on your car. It was quick and efficient. They greet you and immediately begin working on your car. It was quick and efficient. More
Went in for my Toyota care and they were able to change my winter tires and wheels out for my summer set at no charge. Great customer service. my winter tires and wheels out for my summer set at no charge. Great customer service. More
Took my car for 120k mile service; appreciated the factual and no pressure analysis. I especially liked the mechanic’s video review. Very professional!! factual and no pressure analysis. I especially liked the mechanic’s video review. Very professional!! More












