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Toyota of Richardson
Richardson, TX
2,247 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,247 reviews
July 19, 2024
Excellent service from moment of arrival for service to the time of departure. Reasonable wait this time. A big thanks to Susan for the service reminder, Brandon for the paperwork, & keeping us updated. Of the time of departure. Reasonable wait this time. A big thanks to Susan for the service reminder, Brandon for the paperwork, & keeping us updated. Of course for those that did the work on the car. A shout out as well for the 2 from used sales that came out to see if they could help us when we were looking around during our wait. Will be back. More
by LE
Employees Worked With
Susan, Brandon
July 18, 2024
Mr. Lee Schuster did a fantastic job he always goes above and beyond! I appreciate the work he does. and beyond! I appreciate the work he does. More
by Scott
July 16, 2024
Toyota Richardson has excellent and honest customer service. I definitely go here often for service or auto parts. service. I definitely go here often for service or auto parts. More
by adinh3690
July 12, 2024
I do not give high ratings to anyone. ..but, I am truly impressed with everything today. MICHAEL did a great job, kept me updated, took care of all my requests and he along the staff got ..but, I am truly impressed with everything today. MICHAEL did a great job, kept me updated, took care of all my requests and he along the staff got me in and out FAST. From 1 to 10, 10 being the best, you earned a 100, excellent. More
by Catfish
Employees Worked With
Michael
July 08, 2024
I recently purchased a car from Toyata of Richard. Hamid was exceptionally helpful and knowledgeable throughout the entire process. He patiently answered all my questions and made sure I felt confiden Hamid was exceptionally helpful and knowledgeable throughout the entire process. He patiently answered all my questions and made sure I felt confident in my decision. The customer service was top-notch, and I highly recommend Hamid and the team for anyone looking for a hassle-free car buying experience." More
by Saleha
Employees Worked With
Hamid
July 03, 2024
I have used the service department for nearly 20 years. Their service is always very professional and reliable. Their service is always very professional and reliable. More
by Jwittwer
Employees Worked With
June 22, 2024
Terrible dealership! They lied to me repeatedly and pressured me into purchasing. They aren't flexible at all during negotiation and asked way above MSRP!!! They lied to me repeatedly and pressured me into purchasing. They aren't flexible at all during negotiation and asked way above MSRP!!! More
by soohuynk
Employees Worked With
Sale manager
June 19, 2024
Everyone was incredible! Truly. I was on a tight deadline and they moved mountains to accommodate. The most polite and friendly team you’ll meet! Truly. I was on a tight deadline and they moved mountains to accommodate. The most polite and friendly team you’ll meet! More
by sharpzeb
Employees Worked With
Hamid Ismaili
