Toyota of Richardson

My experience here was amazing! I was helped by Justin, and he was very professional and knowledgeable and helped me with answering all of my questions. He was very spoken on what’s I was helped by Justin, and he was very professional and knowledgeable and helped me with answering all of my questions. He was very spoken on what’s important and made sure that I was taken care of from start to finish! He was amazing and your entire staff was great! I appreciate everyone and definitely appreciate Justin for going above and beyond to make me feel welcome! I just moved from California to Texas less than a year ago, so my overall experience was excellent! Thank you so much! Justin definitely deserves a raise and recognition! More

Done on time as always. Lee is simply the best! Will not go anywhere else. Lee is simply the best! Will not go anywhere else. More

Good service Nice staff we have been customers for years We have two Toyotas under your care The lady who scheduled appointment is so nice and patient Benito is good years We have two Toyotas under your care The lady who scheduled appointment is so nice and patient Benito is good More

Casey Steiger did a great job. Very clear information and detailed explanation. Assisted with additional requests. Very capable and personal. We will ask for him next time. Very clear information and detailed explanation. Assisted with additional requests. Very capable and personal. We will ask for him next time. More

thank you jesus excellent work always very kind and available amazing , Jesus takes the time to help thanks Jesus Castillo available amazing , Jesus takes the time to help thanks Jesus Castillo More

Excellent work and fast service. No additional comments are required. You are very lucky I am not changing my rating to 1 based on my waste of time with the 20 word minimum! No additional comments are required. You are very lucky I am not changing my rating to 1 based on my waste of time with the 20 word minimum! More

Bonito is a good guy . always willing to help .Toyota of Richardson has great people like Bonito and Oliver. Very great service. Great customer service. Love to go there o always willing to help .Toyota of Richardson has great people like Bonito and Oliver. Very great service. Great customer service. Love to go there only because of those two guys . Thanks brothers More

I went there for the first time ,Brandon Phillips the service manager was professional and helpful service manager was professional and helpful More

They don’t communicate with the customers when the vehicle is ready to be picked up. It took 4 hours for my car to be serviced, when I could’ve ran some errands if I knew it was going to take that lon vehicle is ready to be picked up. It took 4 hours for my car to be serviced, when I could’ve ran some errands if I knew it was going to take that long. Also I wish they would’ve told me about the complimentary shuttle service. I found out about it after my car was done so it was no use at that point. More

Excellent service from moment of arrival for service to the time of departure. Reasonable wait this time. A big thanks to Susan for the service reminder, Brandon for the paperwork, & keeping us updated. Of the time of departure. Reasonable wait this time. A big thanks to Susan for the service reminder, Brandon for the paperwork, & keeping us updated. Of course for those that did the work on the car. A shout out as well for the 2 from used sales that came out to see if they could help us when we were looking around during our wait. Will be back. More