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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.7
2,314 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,315 reviews

September 24, 2024

I get excellent service @ Toyota Richardson from my service manager Brandon Philllips! He’s the best service manager I have ever worked with at any dealership- straightforward, attentive and knowledge More

by sachs500x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon pbillipd
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Sep 25, 2024 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We're thrilled to hear that Brandon has provided you with excellent service and has stood out as the best service manager you've worked with. His straightforward, attentive, and knowledgeable approach truly makes a difference. We appreciate your trust in us and look forward to continuing to provide you with exceptional service!

September 24, 2024

We leased 5 cars in 6 years at this dealership and it’s always a pleasure to come and to recommend friends to go there because I know we can trust their advice and work ethic. In addition, the service cent More

by catpetit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Torbet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Clark manager of the dealership is rated 10 stars
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Sep 26, 2024 -

Toyota of Richardson responded

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience leasing cars with us over the years. Building trust with our customers and providing a welcoming environment for everyone, including your furry friends, is our top priority. We truly appreciate your recommendations and look forward to continuing to serve you and your dog in the future!

September 23, 2024

Lee is always a pleasure to work with. I appreciate his professionalism and caring attitude. More

by weilstan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Toyota of Richardson responded

Thank you for your wonderful review! We're thrilled to hear that working with Lee has been such a positive experience for you. His professionalism and caring attitude are truly appreciated, and we’re glad to have him on our team. We look forward to serving you again soon!

September 21, 2024

Un excelente servicio muy profesionales y una calidad humana espectacular!!!! Un servicio muy bueno gracias por emplear personal de excelente calidad humana More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny valencia
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Sep 23, 2024 -

Toyota of Richardson responded

¡Gracias por sus maravillosos comentarios! Nos complace saber que recibió un servicio excelente y que nuestro personal fue profesional y atento. Estamos orgullosos de nuestro equipo y sus amables palabras nos motivan a seguir brindándole la mejor experiencia posible. ¡Esperamos poder atenderlo nuevamente!

September 21, 2024

Very nice toyota car service. convinient location and good customer service. Experience and knowledgeable employees providing satisfactory service. More

by Bmps86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Name I fergot
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Sep 23, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We're glad to hear you had a positive experience with our service team. Our convenient location and knowledgeable staff are here to ensure you receive the best care for your vehicle. We look forward to serving you again!

September 20, 2024

Great service. It the reason I changed Faron Nissan to Toyota. Brandon is an excellent service advisor More

by rmansell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Sep 23, 2024 -

Toyota of Richardson responded

Thank you for your feedback! We’re delighted to hear that you had great service and that Brandon made such a positive impact as your service advisor. We’re thrilled to welcome you to the Toyota family! We appreciate your support and look forward to serving you again in the future!

September 19, 2024

Always a very efficient and pleasant experience when I come to this dealership for service. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We’re delighted to hear that you consistently have an efficient and pleasant experience with us. Providing excellent service is our priority, and we truly appreciate your loyalty. We look forward to seeing you again on your next visit!

September 19, 2024

I’m happy with the service and price was really good too. Employees are friendly and courteous! More

by Falcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Palencia
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Sep 20, 2024 -

Toyota of Richardson responded

Thank you for your great review! We're delighted to hear that you're happy with the service and found our pricing to be fair. It's wonderful to know our team was friendly and courteous during your visit. We look forward to continuing to provide you with excellent service in the future!

September 19, 2024

Danny was great. He is very professional and very patient in explaining the work done for my Yaris. All the staff were friendly too. Probably I will come back for car More

by clara_nuer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Sep 20, 2024 -

Toyota of Richardson responded

Thank you for your wonderful review! We’re thrilled to hear that Danny provided you with great service and took the time to explain the work done on your Yaris. It's fantastic to know that our team made you feel welcomed and supported. We look forward to your next visit for your car inspection. Thank you for choosing us!

September 18, 2024

Beware of buying used cars from this dealership. I purchased a 2016 Jeep Wrangler Unlimited about 2 weeks ago. I reviewed the Carnax and confirmed the car has been kept up in service, also to buy th More

by mskmcghee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ezzie A
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Toyota of Richardson responded

Thank you for bringing this to our attention. We’re very sorry to hear about the issues you’ve faced with your recent purchase and the way your concerns have been handled. It’s important to us that every customer has a positive experience, and it’s clear we fell short in your case. We’d like to address your situation directly and work towards a resolution. Please contact Maria Arenas at marenas@vtaig.com. She will be able to assist you further and help find a satisfactory solution. We appreciate your feedback and hope to resolve this matter to your satisfaction.

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