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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.7
2,314 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,314 reviews

October 01, 2024

The service is done when they say and is always fair when it comes to recommended service. More

by ggosko58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Phillips 5 stars
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Oct 02, 2024 -

Toyota of Richardson responded

Thank you for your positive review! We’re glad to hear that you appreciate our timely service and fair recommendations. Our goal is to provide transparency and reliability to our customers, and it’s great to know we’re meeting those expectations. If you have any more feedback or need assistance in the future, feel free to reach out!

September 30, 2024

Casey was wonderful! ! He was attentive to my situation and when an unexpected service was needed he thoroughly explained why the service was needed and why the timing of More

by FarmGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey, Easy
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Oct 01, 2024 -

Toyota of Richardson responded

Thank you for your fantastic review! We're thrilled to hear that Casey provided you with attentive and thorough service, and that our Service Manager made you feel at home. It's wonderful to know you're excited to be part of the Toyota Richardson family! If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again!

September 29, 2024

Toyota service was very efficient and thorough. .Maegan was very informative and courteous. I would recommend you to my friends. More

by ronkholmberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maegan in service
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Oct 01, 2024 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We're delighted to hear that you had an efficient and thorough experience with our service team. Maegan will be thrilled to know that her informative and courteous service made a positive impression on you. We truly appreciate your recommendation and look forward to serving you and your friends in the future!

September 28, 2024

Justin was very professional and kept me informed about the part delay and got my car back as promised. More

by Paula
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hogue.
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Sep 30, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We're glad to hear that Justin provided you with professional service and kept you informed throughout the process. We appreciate your patience regarding the part delay and are happy that we could get your car back to you as promised. If you need anything else, feel free to reach out!

September 28, 2024

The dealership is near by so it’s convenient. I’ve bought 5 vehicles from them & each time have been satisfactory. More

by Gama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Toyota of Richardson responded

Thank you for your continued trust in us! We’re glad to hear that our convenient location and service have met your expectations over the years. We appreciate your loyalty and look forward to assisting you with your future vehicle needs!

September 28, 2024

Great service since I started coming to Toyota of Richardson dealership. Oliver and Easy have been great to deal with and so trustworthy More

by alexruv72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver and Easy
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Sep 30, 2024 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We're thrilled to hear that you've had great service and that Oliver and Easy have made your experience positive and trustworthy. We appreciate your loyalty and look forward to continuing to serve you in the future!

September 28, 2024

Service department is very friendly and helpful and very knowledgeable. I use them for my car services More

by clmoore59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee not listed
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Sep 30, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We're thrilled to hear that you find our service department friendly, helpful, and knowledgeable. We appreciate your trust in us for your car services and look forward to continuing to provide you with excellent service in the future! If you need anything else, feel free to reach out.

September 25, 2024

Lee is the best. Making me want to buy a new Toyota because I know he would be my service person More

by Powenstx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Toyota of Richardson responded

Thank you for your glowing review! We’re thrilled to hear that Lee has made such a positive impression on you. His dedication to excellent service is truly appreciated, and we’re glad to know he’s inspiring you to consider a new Toyota. We look forward to assisting you with your purchase and continuing to provide you with exceptional service!

September 25, 2024

I have been going taking my car there for years. I always get great service. More

by Red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Toyota of Richardson responded

Thank you for your loyalty and for sharing your positive experience with us! We're delighted to hear that you've consistently received great service over the years. We look forward to continuing to serve you and your vehicle in the future!

September 24, 2024

I get excellent service @ Toyota Richardson from my service manager Brandon Philllips! He’s the best service manager I have ever worked with at any dealership- straightforward, attentive and knowledge More

by sachs500x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon pbillipd
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Sep 25, 2024 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We're thrilled to hear that Brandon has provided you with excellent service and has stood out as the best service manager you've worked with. His straightforward, attentive, and knowledgeable approach truly makes a difference. We appreciate your trust in us and look forward to continuing to provide you with exceptional service!

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