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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.7
2,314 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,314 reviews

October 13, 2024

Great service, they got me in nice and fast. We're transparent about what I needed and I felt taken care of. More

by Paola.a.zuniga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Toyota of Richardson responded

Thank you for your positive feedback! We’re delighted to hear that you had a great experience with our team and that we were able to provide you with fast, transparent service. Your satisfaction is our top priority, and we appreciate you trusting us with your vehicle. We look forward to seeing you again!

October 12, 2024

The service was comprehensive and fast. Staff were friendly and explained the whole process to me. More

by Edgar F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Albiso
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Oct 14, 2024 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our service comprehensive and fast. Our team strives to provide a friendly and informative experience, and it’s great to know they explained the process to you. If you need anything else or have further questions, feel free to reach out. We look forward to serving you again!

October 11, 2024

I bought a 2022 Venza here two years ago. Great salesman and great price. Service dept was pretty chaotic though each time I went so I started driving to a dealer much further away. This week More

by Makeyousmile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Torbet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Anne Rose
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Oct 14, 2024 -

Toyota of Richardson responded

Thank you for taking the time to share your experience! We're thrilled to hear that you had a great experience with our sales team when purchasing your Venza and that your recent service visit exceeded your expectations. Beth Ann and our team work hard to provide efficient and effective service, and it’s wonderful to see their efforts recognized. We appreciate your feedback and look forward to continuing to provide you with excellent service in the future!

October 10, 2024

Very kind and helpful staff. Always good and efficient communications about the details of care services. More

by Johnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We’re thrilled to hear that our staff provided you with helpful and efficient communication regarding your care services. Your satisfaction is our priority, and we look forward to assisting you again in the future!

October 09, 2024

My service advisor Lee explained what my repairs would cost and how long it would take so I was prepared for a 2 day service. He checked me in with no delay and texted me when repairs were completed, Th More

by Naturedoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Toyota of Richardson responded

Thank you for sharing your experience! We're glad to hear that Lee provided excellent service by keeping you informed about the repair costs and timeline. It's great to know that everything was smooth and timely, and we appreciate your kind words. If you need anything in the future, don't hesitate to reach out!

October 09, 2024

Amazing service center with some of the most skilled technicians the market has to offer. More

by RonnieRod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver villa
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Oct 11, 2024 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing experience with our service center and appreciated the skills of our technicians. Your satisfaction is our top priority, and we look forward to serving you again in the future!

October 08, 2024

Got great service and really appreciated that they explained everything and were super nice and helpful More

by BlaneT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerard
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Oct 10, 2024 -

Toyota of Richardson responded

Thank you for your wonderful review! We're delighted to hear that you received great service and that our team was able to explain everything clearly. Providing helpful and friendly assistance is what we aim for. We look forward to serving you again in the future!

October 06, 2024

It was a very quick and professional service. I was given an accurate wait time and my expectations were clear. I appreciated the run through of what my service would include and the overall expe More

by samia.mc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel from the Service Department
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Oct 09, 2024 -

Toyota of Richardson responded

Thank you for sharing your experience! We're delighted to hear that you received quick and professional service, with clear communication and accurate expectations. It’s great to know that the team kept you informed throughout the process. We look forward to serving you again!

October 06, 2024

Toyota of Richadson has excellent service Department. Oliver and the technicians did a great job on my Prius maintenance. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Villa
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Oct 09, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We're thrilled to hear that Oliver and our technicians provided excellent service during your Prius maintenance. Our team strives to deliver the best possible experience for our customers, and your feedback reaffirms our efforts. We look forward to serving you again in the future!

October 05, 2024

As always , Lee S. Takes care of us. He treats us like family! This is the only place we take our vehicles to get service and we have 6 Toyota vehicles in our family! More

by glenna.pollett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Torbet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Toyota of Richardson responded

Thank you for your wonderful review! We’re thrilled to hear that Lee consistently takes great care of you and your family. Treating our customers like family is our goal, and it’s fantastic to know that you trust us with all your Toyota vehicles. We truly appreciate your loyalty and look forward to continuing to serve you!

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