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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,752 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,752 reviews

November 08, 2025

My experience with the service has been great. My service writer, Mitch, has been a genuine pleasure to work with. I will be seeing him in the near future for additional services. More

by terry.goolsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Bergdorf
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Nov 17, 2025 -

Toyota of Richardson responded

We are overjoyed to hear about your wonderful experience with our service team. It sounds like we have built a great working relationship, and we truly value customers who appreciate the genuine care our team provides. Your satisfaction with the service quality means everything to us, and we look forward to continuing to serve you well during your upcoming visits. Thank you for taking the time to share your positive feedback.

November 05, 2025

Mike at toyota service is outstanding courteous, informative and respectful of my time. Today's service at Toyota of Richardson is truly stand out. Munesh kandel More

by Muneshkandel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 11, 2025 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We're thrilled to hear that Mike provided you with courteous and informative service while respecting your time. Your recognition of our outstanding care reinforces our commitment to excellence at Toyota of Richardson.

November 04, 2025

5 star outstanding experience at toyota Richardson. I had an amazing experience very courteous staff. More

by Rizkhan
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Waleed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2025 -

Toyota of Richardson responded

We sincerely value your wonderful feedback about your experience with us. It means so much to hear that you found our team to be courteous and that we provided you with outstanding service. We strive to create amazing experiences for every customer who visits Toyota of Richardson, and your kind words confirm that we are achieving that goal. Your positive review helps us continue to maintain the high standards we set for ourselves and shows other potential customers what they can expect when they choose us for their automotive needs.

November 04, 2025

Services needed have been completed in a good timely manner and. Have kept me informed of up coming service needs . More

by D.calhoun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anne
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Nov 10, 2025 -

Toyota of Richardson responded

We are thrilled to hear that your service experience met your expectations with timely completion of the work needed. It's wonderful to know that our team kept you well-informed about future maintenance requirements. We truly value customers like you who take the time to share their positive experiences. Your feedback helps us continue providing the reliable and communicative service that our community deserves.

November 04, 2025

Great technicians and people to help and be honest with the issues at hand. Loved the experience and transparency More

by am
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2025 -

Toyota of Richardson responded

We are excited to hear about your wonderful experience with our team! Your kind words about our technicians and their helpfulness mean so much to us. We truly value customers who appreciate our commitment to being straightforward about vehicle concerns. It brings us great joy to know that you felt the honesty and transparency we strive to provide every day. Thank you for taking the time to share your positive experience!

October 30, 2025

Customer service is great and prices competitive. My service reps have always been helpful and knowledgeable. More

by lesjrussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2025 -

Toyota of Richardson responded

Thank you for your review. We deeply appreciate your feedback about our customer service and competitive pricing. It means a lot to know that our service representatives have consistently provided you with helpful and knowledgeable support. Your experience reflects our commitment to delivering quality service. We value customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with the same level of excellence.

October 29, 2025

Excellent service start to finish and it was quick. I will be back for my next service job. More

by mac.chandler2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Giron
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Oct 30, 2025 -

Toyota of Richardson responded

We sincerely value your feedback about the excellent service you received from start to finish. It's wonderful to hear that we were able to provide you with quick and efficient service that met your expectations. Your satisfaction means everything to us, and we're thrilled that your experience was so positive. We look forward to serving you again for your next service appointment and continuing to provide the same level of quality care for your vehicle.

October 29, 2025

Excelente servicio, me facilitaron la cita por y me atendieron con amabilidad en todo momento. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristhian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

Toyota of Richardson responded

Thank you for sharing your wonderful experience with us! We are absolutely thrilled to hear that we made scheduling your appointment easy and convenient for you. It means so much to know that our team provided you with kind and friendly service throughout your entire visit. Your satisfaction is our top priority, and we truly appreciate you taking the time to recognize the care our staff puts into every customer interaction. We look forward to continuing to serve you with the same level of excellence in the future.

October 27, 2025

they will sell you a car that has faulty equipment just to get your money More

by tedalvis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
alfonso
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Oct 29, 2025 -

Toyota of Richardson responded

We are sorry to hear that you feel this way about your experience. Your feedback is important to us as we strive to maintain high standards in both our vehicles and customer service. We would appreciate the opportunity to discuss your specific situation and work toward a resolution. Please contact Maria Arenas at marenas@vtaig.com so we can address your concerns directly.

October 27, 2025

My advisor Vlad, the manager Jim & his tech team took excellent care of me from start to finish. Jim set my appointment for me & checked in on me. Vlad welcomed me at my arrival and took care of all my More

by anthony.painter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sandoval, Vladislav Andrey Eve
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Oct 29, 2025 -

Toyota of Richardson responded

We are absolutely thrilled to hear about your outstanding experience with our service team. It sounds like Vlad provided you with exceptional care from the moment you arrived, ensuring all your service needs were met and that you left completely satisfied. We are pleased that Jim coordinated your appointment seamlessly and took the time to check in on you throughout the process. Having your vehicle running smoothly is exactly what we strive for, and we are delighted that our technicians delivered the quality workmanship you deserved. Your kind words about the entire team mean so much to us, and we will be sure to share your appreciation with everyone involved in making your visit such a positive one.

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