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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,561 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,561 reviews

April 18, 2025

ExtraordinaryService today👏🏽👏🏽👏🏽👏🏽👏🏽🥰☀️☀️☀️🥰🥰🥰come see impeccable impeccable Work. Service was expedient size precise. My chair person was stupendous!!!!! More

by bonniejackson1Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Toyota of Richardson responded

Thank you for such an enthusiastic and uplifting review! We're absolutely thrilled to hear that your experience was filled with extraordinary service and impeccable care. It’s especially great to know that our team member left such a wonderful impression—we’ll be sure to share your kind words! We can’t wait to welcome you back again soon!

April 18, 2025

Toyota Richardson provided a good service for my recall appointment. On time and customer service is satisfied More

by nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Jesus Castillo
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Apr 21, 2025 -

Toyota of Richardson responded

Thank you for sharing your experience! We're glad to hear that your recall appointment was handled promptly and that you were satisfied with the customer service. Providing timely and efficient service is important to us, and we're happy to know we met your expectations. We appreciate your feedback and look forward to serving you again in the future!

April 18, 2025

Excellent service and honest repair advice. They are not the closet dealer but I trust them More

by Rabbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth ann
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Apr 22, 2025 -

Toyota of Richardson responded

Thank you for the kind words! We're honored that you choose to come to us, even though we're not the closest dealership—that trust means everything to us. It's great to hear that our team continues to provide excellent service and honest repair advice. We truly appreciate your loyalty and look forward to seeing you again!

April 17, 2025

Mike at Richardson Toyota provided outstanding assistance. He scheduled my car service at the perfect time and handled everything with professionalism and care. His excellent communication and fri More

by sauel.ghebremedhin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Apr 21, 2025 -

Toyota of Richardson responded

Thank you for sharing your experience! We’re thrilled to hear that Mike provided such outstanding assistance and made your service experience smooth and stress-free. His professionalism, care, and excellent communication are exactly what we strive for, and it’s great to know he went above and beyond for you. We truly appreciate your recommendation and your kind words about Mike’s dedication to exceptional customer service!

April 17, 2025

Consistent service. Enjoy every employee I have worked with to date, but don’t want to type more words. More

by jimmymatthews009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Toyota of Richardson responded

Thank you for the kind words! We're so glad to hear that you've experienced consistent service and have enjoyed working with everyone on our team. Providing a reliable and positive experience is always our goal, and it means a lot to know we've met that standard with each of your visits. We truly appreciate your continued support!

April 16, 2025

There are great waiting areas and nice workers with a special discount information that sent to take care of the customers. I love that. Thanks! More

by hanhhuynh241265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Waleed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noel Hanback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristhian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus
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Apr 17, 2025 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We're so glad to hear that you enjoyed our waiting areas and that our team made your experience even better with helpful customer care and special discounts. It's great to know that you felt well taken care of, and we truly appreciate your kind words. We look forward to serving you again soon!

April 16, 2025

Great service for my car maintenance. Great deals as well where it can be found on their website. More

by Danylomaciel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Apr 17, 2025 -

Toyota of Richardson responded

Thank you for sharing your positive experience! We're thrilled to hear that you were satisfied with both the service and the deals available on our website. It's great to know that we were able to take care of your car maintenance needs while also offering great value. We appreciate your feedback and look forward to assisting you again in the future!

April 16, 2025

My advisor really took care of me and my time. He said he'd have me out at a certain time, and he did. Thank you, Jesus Castillo. More

by listerm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Castillo
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Apr 17, 2025 -

Toyota of Richardson responded

Thank you for your thoughtful review! We're so glad to hear that Jesus Castillo took great care of you and respected your time throughout your visit. Delivering on commitments is something we take pride in, and it's great to know your experience reflected that. We appreciate your kind words and look forward to serving you again!

April 13, 2025

The service was great. Thank you. I have a comment, I was told that I was going to get a courtesy car wash. But I didn't get it. More

by ptoscargomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
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Apr 14, 2025 -

Toyota of Richardson responded

Thank you for your feedback, and we’re glad to hear that the service was great overall! We apologize for the oversight regarding the courtesy car wash. We understand how important these small details are and will make sure to address it moving forward. If there's anything else we can do for you, please don't hesitate to reach out!

April 13, 2025

Good service, friendly staff. Charge 3% fee to use credit card, that’s a very bad business practice. The dealership should refund the 3% charge, that’s extra overcharge. More

by Evelyn Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anne
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Apr 14, 2025 -

Toyota of Richardson responded

Thank you for sharing your feedback! We're happy to hear you had a positive experience with our service and staff. We understand your concern about the credit card service fee, and we truly appreciate you bringing this to our attention. Please feel free to reach out to us directly if you'd like to discuss this further or if you have any other questions. We value your input and will consider it as we continuously work to improve our services.

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