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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.7
2,314 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,314 reviews

March 28, 2024

Service department is well run. Staff friendly service finished timely. The service advisor was helpful and kept me informed of the status of the service. More

by rstretcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
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March 28, 2024

My husband and I when to see a car and Alfonso was so helpful, patient and explained the process so well that we end up buying a car. A great sales person, if you need a car we recommend him!! More

by elaineluis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Velazquez
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Mar 28, 2024 -

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

March 28, 2024

Toyota Richardson always does a comprehensive job so my 2007 Camry is ticking right along. More

by rmcnsre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 27, 2024

Gerard in the Service Department at Toyota of Richardson is TOP NOTCH. I will most definitely ask for him to handle my future service needs. More

by kenneearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerard
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Mar 27, 2024 -

Toyota of Richardson responded

Thank you! I am glad to hear our team member, Gerard, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

March 27, 2024

Toyota of Richardson has great and helpful employees. Oliver was great he helped me understand the process of what was going on with my car. More

by Jazmin Tapia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
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Mar 27, 2024 -

Toyota of Richardson responded

Thank you, Jazmin! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

March 27, 2024

Customer service good, waiting area Terrible no complimentary refreshments no complimentary car wash but offer $10 coupon for half wash car. All service centers I have visited this one rates Zero! More

by sstacijade23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2024 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

March 26, 2024

It was good, a bit time consuming but I really liked the service. Oliver was very efficient and helpful! More

by sabrinamtz158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
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Mar 27, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

March 23, 2024

Great service need improvement offer Car Wash per visit Service such as Sportcity Toyota did More

by Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerard Joseph
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Mar 25, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

March 23, 2024

The sales and finance teams were awesome and a breath of fresh air compared to other experiences. More

by NA
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith in finance and Matt in sales
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Mar 25, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

March 23, 2024

Service was very quick, neat, and friendly. Jaedon and Oliver were also efficient, polite and very kind. More

by Thai Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaedon Morgan and Oliver Villa
Report | Print
Mar 25, 2024 -

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

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