Toyota of Richardson

This dealership exceeded my expectation. And let's just say if I was rich, I would give Robert Warden a giant pay bonus because he deserves it. He is an amazing sales associate who truley is there to make say if I was rich, I would give Robert Warden a giant pay bonus because he deserves it. He is an amazing sales associate who truley is there to make you happy. If you want a pleasant experince in used car sales as to speak with Robert warden at Toyota of Richardson. He is amazing. More

Great service.....but rather frustrating that we found ourselves requiring repair of our new 2012 Highlander when it still had fewer than 1,000 miles. So notwithstanding that annoying inconvenience - iss ourselves requiring repair of our new 2012 Highlander when it still had fewer than 1,000 miles. So notwithstanding that annoying inconvenience - issues resolved with professionalism. More

I was promptly greeted by my service advisor . I came in for my car's 30,000 mile service and was informed clearly what maintenance work would be completed . The price estimate was almost the same as the am for my car's 30,000 mile service and was informed clearly what maintenance work would be completed . The price estimate was almost the same as the amount that I paid for the work done .Some other work was also completed at no cost to me .My car was ready in the time expected and I am pleased with my experience at the dealership and interaction with each employee there . They do good work . More

Friendly service, prompt and reasonable pricing, on time delivery and good car wash performance. Service advisor was informed of customer needs and required service interval. In my opinion a better se delivery and good car wash performance. Service advisor was informed of customer needs and required service interval. In my opinion a better service experience in Dallas metroplex More

I purchased my car (new Toyota Camry 2010) from this dealership a couple of years ago. I felt like that was a good experience, and I come back for all my car needs. My battery died suddenly (doesn’t alw dealership a couple of years ago. I felt like that was a good experience, and I come back for all my car needs. My battery died suddenly (doesn’t always?), I called the dealership in a panic and received very friendly, prompt excellent service. I don’t know much about cars, and I feel like I can always rely on the people working at this dealership. Thank you More

I came to Toyota of Richardson after I saw that they had I came to Toyota of Richardson after I saw that they had good prices on their cars on cars.com. Upon going to this dealership, I found that they have I came to Toyota of Richardson after I saw that they had good prices on their cars on cars.com. Upon going to this dealership, I found that they have a good straightforward and honest sales approach and have experienced salespeople who dont try to upsell you into something more expensive or tire your ear out with sales speeches. It was a pleasure to do business with Salesman Gary Lowe. He paid close attention to what car I wanted and also the payment I wanted to spend, and found the exact car I wanted. Thanks Gary & Toyota of Richardson. :>) Car I bought: Used 2011 Toytota Corrolla S When: September 2011 More

I stopped by Toyota of Richardson on Saturday, August 26th to test drive an Infiniti G35... Robert Alicea greeted me at the door with a smile and a willingness to help. Even though the price and the car 26th to test drive an Infiniti G35... Robert Alicea greeted me at the door with a smile and a willingness to help. Even though the price and the car were nice, I wanted a different color combination. I left the lot but around 9pm that nite, my cell phone rings! To my surprise, Robert called to let me know they had just received a trade-in that I may like with the exact color I was searching for... First thing Monday morning, I went to see Robert and he and Kirby (Pre-Owned Sales manager) sealed the deal for me and I drove my new car off the lot. I will forever be grateful to Robert Alicea and Kirby for their excellent customer service and their ability to price cars at a Fair price. Robert you are a wonderful person and I will be sure to recommend everyone I know to TOYOTA OF RICHARDSON. More

So very bad! Why? Because the guy that was helping me; although always polite and attentive took off for lunch and left me hanging. A younger gentleman who worked at the desk next to his (didn’t get his although always polite and attentive took off for lunch and left me hanging. A younger gentleman who worked at the desk next to his (didn’t get his name) asked if he could help – he went back and checked on my car – came back and yep… sure enough it was done and was just getting in the line to washed and moved to the front. And sure enough – 15 minutes later my car was pulled up and he was gone. It sat there another 15 minutes till someone named “Marty” took car of it… He helped me out big time. Two hours to get two keys made – totally horrible service. Totally. (1) it took to long to do something so simple (2) my original attendant (Scott), although courteous, yes … took off for lunch without checking on my car… I was wandering around that place – pacing around with nobody willing to help until FINALLY, (as mentioned above) someone took notice. Horrible service! There has got to be a better place to get my car serviced! I will NEVER go back to that place again. Lastly, get this … I got two keys made for my car and it cost $250 !! haha … give me a break! This place is a total RIP OFF ! More

My husband and I were treated in a very friendly, fair, and professional manner at Toyota of Richardson. Our questions were answered,we were not kept waiting, and there was no pressure from Waleed, our sa and professional manner at Toyota of Richardson. Our questions were answered,we were not kept waiting, and there was no pressure from Waleed, our salesman. He conveyed a strong desire to give us excellent service. More

They worked with me to find the truck I wanted. They communicated with me when the truck was arriving.They gave me a good price and nothing changed when I arrived to buy the truck. I was treated very ni communicated with me when the truck was arriving.They gave me a good price and nothing changed when I arrived to buy the truck. I was treated very nicely when I arrived. More