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Toyota of Richardson
Richardson, TX
2,314 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,314 reviews
April 24, 2024
Casey Stiger was very kind and accommodating. He explained to me how the issue will be fixed… since the issue is just a defective part, dealer will order the part to replace the defective part an He explained to me how the issue will be fixed… since the issue is just a defective part, dealer will order the part to replace the defective part and voila! Problem will be solved! 😊 More
by Carolynmva
Employees Worked With
Casey Stiger
April 24, 2024
On this occasion, I had to bring my truck in for a recall. My service provider was expedient and efficient. This is one of my better Service experiences. I have been with Toyota over Richardson for th recall. My service provider was expedient and efficient. This is one of my better Service experiences. I have been with Toyota over Richardson for the past five years. More
by JEV
Employees Worked With
I don’t remember
April 24, 2024
The advisor and technician searched out our issue and solved it. The issue was a “scratchy squeak”. of course that does not provide a clear target. They found it and made the car safer to drive, along wi solved it. The issue was a “scratchy squeak”. of course that does not provide a clear target. They found it and made the car safer to drive, along with a few other necessary known repairs. More
by rick.bachmeyer
Employees Worked With
Other Employees :
I did not work with Donald or Lee in the Service Dept. My advisor was Kyle. I do not know the technician’s name
April 23, 2024
Great service excellent people always informs me of the cost of work. Lee my service advisor is one of the best I have had at this dealership. Michael cost of work. Lee my service advisor is one of the best I have had at this dealership. Michael More
by Michael
Employees Worked With
April 23, 2024
We have owned four Toyotas and have had them all serviced at Toyota Of Richardson with Lee Schuster. I highly recommend Lee and the service team. They are respectful of our time and money. at Toyota Of Richardson with Lee Schuster. I highly recommend Lee and the service team. They are respectful of our time and money. More
by christinereaganloh
April 21, 2024
Great team all around ,lee, bethann,casey all. very responsive knowledge beyond just toyota and treat customer well very responsive knowledge beyond just toyota and treat customer well More
by shadi
Employees Worked With
April 19, 2024
I purchased my car from Toyota of Richardson and continue to return for scheduled service. Toyota of Richardson has always provided excellent service. to return for scheduled service. Toyota of Richardson has always provided excellent service. More
by Tom.hippman
Employees Worked With
Danny Gallup
April 19, 2024
Good place to get your car fix. Awesome customer service. Oliver was very good. Thanks Awesome customer service. Oliver was very good. Thanks More
by abekalat1
