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Toyota of Richardson

Richardson, TX

4.7
2,321 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,321 reviews

August 06, 2024

Excellent service dept. First time there and Jared was very kind and knowledgeable. I will ask for him when I have my car serviced. More

by Lonita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Aug 15, 2024 -

Toyota of Richardson responded

Thank you for the wonderful review! We’re thrilled to hear that your first experience with our service department was excellent and that Jared made such a positive impression. We’ll be sure to pass along your kind words to him. We look forward to assisting you again and making sure your future visits are just as great!

August 03, 2024

Service was quick and shuttle service were very friendly dropping me off and picking me up. More

by mrs.mendoza80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Aug 15, 2024 -

Toyota of Richardson responded

Thank you for your review! We’re pleased to hear that your service was quick and that our shuttle service team provided a friendly experience. If you need anything else or have any questions, feel free to reach out. We look forward to assisting you again!

August 02, 2024

Fast and prompt service. Answer questions with patient and good information. Very helpful. I do hope the whole service will be more upfront instead when we arrive only for ti More

by petey.feng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Toyota of Richardson responded

Thank you for your feedback! We're glad to hear that you received fast and prompt service, and that our team was helpful and patient in answering your questions. We appreciate your suggestion about being more upfront with service recommendations, and we'll work on improving that experience for our customers. Your input is valuable to us, and we look forward to making your next visit even better!

July 31, 2024

We have been coming to this dealership since we purchased our first Camry in 1996. Always received excellent service. Thank you. More

by Wordsnroses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

My Service Advisor Michael Angel Albiso was very helpful in advising me about the services my car needed. He was very knowledgeable, professional, and pleasant to work with. More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Angel Albiso
July 27, 2024

Toyota of Richardson service is the greatest. They always do such a quick and thorough job. Lee Schuster is our advisor and he always takes excellent care of us and our vehicles. More

by rwawood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Waleed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2024

My experience here was amazing! I was helped by Justin, and he was very professional and knowledgeable and helped me with answering all of my questions. He was very spoken on what’s More

by AJAY G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
July 26, 2024

Done on time as always. Lee is simply the best! Will not go anywhere else. More

by Mitchellray4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Torbet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

Good service Nice staff we have been customers for years We have two Toyotas under your care The lady who scheduled appointment is so nice and patient Benito is good More

by pthrmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito
July 24, 2024

Casey Steiger did a great job. Very clear information and detailed explanation. Assisted with additional requests. Very capable and personal. We will ask for him next time. More

by espenlaub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Steiger
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