Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.7
2,321 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
Contact Dealership
View Awards

1221 N Central Expressway

Richardson, TX

75080

Directions

By Type

Showing 2,321 reviews

August 15, 2024

Benito went above and beyond to ensure that my vehicle was taken care of. He was able to assist with a warranty issue and stayed on top of the claims department to get the vehicle fixed. Benito kept me i More

by ashleyg4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito
Report | Print
August 14, 2024

Toyota of Richardson is an awesome dealership. They give us quick appointments. The service advisors and their teams there are excellent and give great value. The staff is kind and courteous. More

by HappywithaCamry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Villa
Report | Print
Aug 15, 2024 -

Toyota of Richardson responded

Thank you for the great review! We're thrilled to hear that you find us to be an awesome dealership. It’s wonderful to know that our quick appointments, excellent service advisors, and courteous staff have left a positive impression. We appreciate your feedback and look forward to continuing to provide you with top-notch service!

Aug 15, 2024 -

HappywithaCamry responded

Please keep doughnuts in the afternoon also.

August 12, 2024

Toyota of Richardson has been my 'Go To' Service Provider for my FJ Cruiser since ~2008. Your care has given us the Road Confidence for city and interstate travel! Brandon Philips is great b/c he goes More

by magalvan_texas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Philips
Report | Print
Aug 15, 2024 -

Toyota of Richardson responded

Thank you for the fantastic review and for being a loyal customer since 2008! We're thrilled to hear that we have earned your trust and confidence for your FJ Cruiser. It's great to know that Brandon has been instrumental in providing you with clear, honest service recommendations. We’re proud to support your vehicle’s journey to 250k miles and beyond. If you need anything else, we’re here for you. See you next time!

August 11, 2024

Brandon took care of me from start to finish. He dealt with the insurance company and just was available at every turn of the corner. More

by janthivar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Aug 15, 2024 -

Toyota of Richardson responded

Thank you for the wonderful feedback! We're glad to hear that Brandon provided you with exceptional service and support throughout the entire process. It's great to know he was there for you every step of the way. If you need anything else or have any questions, feel free to reach out. We're here to help!

August 10, 2024

Alomar was very knowledgeable, helpful, and kind. He really went to bat for us, and helped us get the vehicle we wanted for an affordable price. So very grateful. More

by bernice.the.bookkeeper
Recommend Dealer
Yes
Employees Worked With
Abdullah Alomar
Report | Print
Aug 15, 2024 -

Toyota of Richardson responded

Thank you for sharing your experience! We're thrilled to hear that Alomar was knowledgeable, helpful, and kind, and that he went above and beyond to help you get the vehicle you wanted at an affordable price. Your gratitude means a lot to us, and we're glad we could make your car-buying experience a positive one. If you need anything else, we're here to help!

August 10, 2024

Great service answered my questions and gave recommendations on how to maintain my car! Will be back soon More

by sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ouss Mahmoud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Toyota of Richardson responded

Thank you for your great review! We're glad to hear that your questions were answered and that you received helpful recommendations on maintaining your car. We look forward to seeing you again soon! If you have any more questions, feel free to reach out.

August 09, 2024

Great team, great costumer service, I’m really happy with the service. Every time I need something done on my Camry. They do a really good job fast and professional. Thanks Benito and Toyota of Richardson. More

by Gustavo letona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito
Report | Print
Aug 15, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We're thrilled to hear that you're happy with the service you receive for your Camry. Benito and the team appreciate your trust and are always here to provide fast and professional care. If you ever need anything else, don't hesitate to reach out. Thank you for being a valued customer!

August 09, 2024

Fantastic Mr. Gerard worthy was very professional, friendly and very knowledgeable. Excellent great customer service. More

by Scwingo12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerard worthy
Report | Print
Aug 15, 2024 -

Toyota of Richardson responded

Thank you for the fantastic review! We're delighted to hear that Gerard provided you with professional, friendly, and knowledgeable service. We pride ourselves on delivering excellent customer service, and it's great to know Gerard exceeded your expectations. If you need anything else, we're here to help!

August 08, 2024

Service advisors are friendly and helpful. Make sure they know your car's history before letting them recommend services; it shouldn't be based solely on your car's mileage. It can feel chaoti More

by jeffrey.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Villa
Report | Print
Aug 15, 2024 -

Toyota of Richardson responded

Thank you for your feedback! We're glad to hear that you found our service advisors friendly and helpful. We appreciate your suggestion about ensuring they know your car's history before making recommendations—it's important for us to provide personalized service. While the service center can be busy, we're happy to assist and make sure your experience is smooth. If you need anything else, don't hesitate to reach out!

August 07, 2024

Clean, fast and professional. I have been coming to this dealership for my Sienna for the last 7 years. They always provide great service. More

by beitian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Report | Print
Aug 15, 2024 -

Toyota of Richardson responded

Thank you for being a loyal customer for the past 7 years! We're thrilled to hear that you've consistently received clean, fast, and professional service for your Sienna. Your continued trust means a lot to us, and we're committed to maintaining the high level of service you expect. If you need anything else, we're here to help!

1
...
13
14
15
...
233