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Toyota of Richardson

Richardson, TX

4.7
2,319 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,319 reviews

September 02, 2024

Service are excellent and employees are very approachable. And we are very satisfied on there service More

by Noel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shervin Razmgir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our service and found our employees approachable. Your satisfaction is our top priority, and we appreciate your feedback. If there's anything else we can do for you, please let us know!

September 02, 2024

Good Toyota Dealer. . Service is exceptional excellent. Good offers that’s difficult to beat with other Toyota competitors!! More

by jehosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We're thrilled to hear that you had an exceptional experience with our service and found our offers to be competitive. We strive to provide the best possible service and value for our customers. If you have any more needs or questions in the future, please don't hesitate to reach out. We look forward to serving you again!

September 01, 2024

Service was great and Lee Schuster was wonderful. Took out time to explain to me and my wife, what needs to be done in our car. More

by Peter Nwanze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We’re delighted to hear that Lee provided excellent service and took the time to explain everything to you and your wife. We’re committed to ensuring our customers fully understand their vehicle’s needs. If you have any more questions or need further assistance, feel free to reach out. We look forward to seeing you again!

August 31, 2024

Great service and the technician was very informative. Timely service and friendly staff. New looking waiting lounge. More

by Prachukpb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 03, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our service team and enjoyed our updated waiting lounge. It’s great to know that our technician was both informative and friendly. If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again!

August 31, 2024

Brandon did a great job of taking care of my vehicle, as usual. I’m really thankful that we found him after our move to Dallas just a few years ago. More

by Cnixhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Phillips
Sep 03, 2024 -

Toyota of Richardson responded

Thank you for the kind words! We’re thrilled to hear that Brandon has been consistently taking great care of your vehicle and that you’ve had a positive experience with us since your move to Dallas. We’ll make sure to pass along your appreciation to Brandon. If you need anything else, don’t hesitate to reach out!

August 30, 2024

Justin is THE best! Always takes great care of us and makes service as quick and painless as possible More

by Gretchen E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Sep 03, 2024 -

Toyota of Richardson responded

Thank you for your fantastic review! We're so glad to hear that Justin consistently provides excellent care and makes your service experience quick and painless. We'll be sure to pass along your kind words to him. If you need anything else or have any other questions, feel free to reach out. We're here to help!

August 30, 2024

Great place with great customer service. We have been part of the Toyota family for many years and we’re happy with the service we get here. More

by Towfik Yusuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 03, 2024 -

Toyota of Richardson responded

Thank you for your continued loyalty and for sharing your positive experience! We’re delighted to hear that you’re happy with the service and appreciate your long-standing support. If there’s anything more we can do for you, please don’t hesitate to let us know.

August 27, 2024

I, always have a good experience at Toyota of Richardson. The service is great. Great More

by Feldmanben49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Toyota of Richardson responded

Thank you for your continued support and positive feedback! We're thrilled to hear that you always have a good experience with us. If you ever need anything or have any questions, don’t hesitate to reach out. We look forward to serving you again!

August 27, 2024

Brandon is an excellent advisor, is very detailed on exactly what’s going to happen to your vechile and why services need to happen. More

by Pablo Rodarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jones
Aug 28, 2024 -

Toyota of Richardson responded

Thank you for the fantastic review! We’re thrilled to hear that Brandon provided you with such detailed and helpful service. It’s our goal to ensure every customer feels informed and confident about their vehicle’s care. If you need anything else, don’t hesitate to reach out!

August 27, 2024

Good customer service. I will definitely encourage each and everyone to contact Toyota of Richardson. They are the best. More

by jadaadusei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 28, 2024 -

Toyota of Richardson responded

Thank you for the great feedback! We're delighted to hear that you had a positive experience with us. Your recommendation means a lot, and we look forward to continuing to provide top-notch service. If you or anyone you know needs assistance, we're here to help!

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