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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,590 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,590 reviews

June 13, 2025

Great- everything was done that I needed and was done correctly. Lee Shuster as always did a great job. More

by Cathytarkington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 13, 2025

Great service always. On time and update the service is great. Lee is great and easy to communicate More

by Ambu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 12, 2025

I have been using this dealership now for many years. The only thing I dislike is the 3% Fee for using a credit card. When I decide to replace my auto I will find a company that does not have this fee More

by bgable02
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Toyota of Richardson responded

Thanks for your feedback! We appreciate your loyalty over the years and understand your concerns about the credit card fee. We're glad to hear you’ve had a good experience overall. Your input is valuable as we strive to improve our services.

June 12, 2025

Great as usual service from my Service Advisor. Mr. Lee to the men who did the 6 months maintenance service on my car. My car is driving beautifully after picking it up and driving home. I had a More

by rosemarymummert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Lee
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Jun 13, 2025 -

Toyota of Richardson responded

Thank you for your fantastic feedback, Rosemary! We're thrilled to hear that Mr. Lee and our service team were able to resolve your concerns and get your car driving beautifully. Your satisfaction is our priority, and we look forward to serving you again in the future!

June 11, 2025

Everyone has always been very helpful in the service department and in the sales department. My highlander I think is my 10 th Toyota purchased from Richardson. More

by reiddianemc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Toyota of Richardson responded

Thank you for your fantastic review! We're thrilled to hear about your positive experiences in both our service and sales departments. Your loyalty means a lot to us, and we’re glad to have you as part of our Toyota family!

June 09, 2025

I had a great experience with Toyota of Richardson team. Mr Lee did an amazing job with his team. More

by Teddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Toyota of Richardson responded

Thanks for the fantastic feedback, Teddy! We're thrilled to hear that you had a great experience and that Mr. Lee and the team impressed you. Your satisfaction is our priority, and we look forward to serving you again!

June 06, 2025

Always a great experience at Toyota Richardson Service. Efficient garage that gets your work done and you on your way. More

by mcahus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Nguyen
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Jun 12, 2025 -

Toyota of Richardson responded

Thank you! We’re thrilled to hear you had a great experience with our service team. Efficiency is our priority, and we appreciate your kind words. Looking forward to seeing you again soon!

June 06, 2025

Harris did a great job. I am very happy with the team. Excellent. Great. Good More

by hlvlefki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris
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Jun 12, 2025 -

Toyota of Richardson responded

Thank you for the fantastic feedback! We're thrilled to hear that Harris and the team provided you with an excellent experience. Your happiness is our priority, and we appreciate your support!

June 03, 2025

They are quick to resolve any issues and make sure you’re taken care of. Service was done a lot faster than expected too! More

by Rebecca.meidinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch, Patrick
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Jun 12, 2025 -

Toyota of Richardson responded

Thank you, Rebecca, for your positive feedback! We are thrilled to hear that you had a quick and efficient experience with us. Our team is dedicated to ensuring that all customers are well taken care of, and it's great to know that we met your expectations. We look forward to serving you again in the future!

June 03, 2025

Very friendly, professional and keeps me updated! Thank you for your service! I appreciate it. More

by 68.ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Bacon
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Jun 12, 2025 -

Toyota of Richardson responded

Thank you, Ruth, for your wonderful feedback! We are thrilled to hear that you had a positive experience with our team. Providing friendly and professional service while keeping our customers informed is our priority. We appreciate your support and look forward to serving you again in the future!

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