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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,804 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,804 reviews

January 23, 2026

Excellent service, done with courtesy and an affordable price. This is my go to dealer for service. More

by whitman2152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 21, 2026

Toyota of Richardson made sure my service experience was pain-free ans fast as possible. They were busy when I went in and still managed to get my car’s oil changed and my air filters replaced. I am very sa More

by a_worth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person I worked with was named Alex, unsure of last name
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Jan 22, 2026 -

Toyota of Richardson responded

Thank you for sharing your positive experience! We're thrilled our team provided efficient service with your oil change and air filter replacement, even during a busy period. We appreciate your feedback and look forward to serving you again.

January 21, 2026

I purchased my 2018 Toyota at Toyota of Richardson and service has been great since More

by rosemarymummert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Giron
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Jan 22, 2026 -

Toyota of Richardson responded

Thank you for sharing your experience with your 2018 Toyota purchase! We're delighted to hear that our service has been consistently great. Your satisfaction means everything to us at Toyota of Richardson.

January 18, 2026

Mark did a great job being transparent and clear. The service was fast and I was happy with the experience. I will be back. More

by matthewberryrests
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jan 19, 2026 -

Toyota of Richardson responded

Thank you for sharing your experience! We're delighted to hear that Mark was transparent and clear, and that you were happy with our fast service. We look forward to welcoming you back!

January 17, 2026

Service is first class. Everyone is cheerful and professional, willing to answer questions, and makes sure you are comfortable while you wait. More

by johnjames2641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Lee Dalton
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Jan 19, 2026 -

Toyota of Richardson responded

Thank you for recognizing our first-class service! We're thrilled that our team's cheerful and professional approach made you comfortable during your visit. Your positive feedback motivates us to continue delivering the exceptional service Toyota of Richardson is known for.

January 16, 2026

I get my vehicle serviced here anytime it needs. It’s always quick and easy. More

by dvnhrnndz1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2026 -

Toyota of Richardson responded

Thank you for your loyalty and trust in Toyota of Richardson! We're pleased to consistently provide you with quick and easy service, and we look forward to serving all your future automotive needs.

January 15, 2026

Lee and the young lady checking me out were great. Personable, helpful. Lee kept me updated consistently. Great folks to work with. Highly recommend. More

by jkaypenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
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Jan 15, 2026 -

Toyota of Richardson responded

Thank you for the wonderful review! We're thrilled that Lee kept you updated throughout your visit and that our checkout staff was personable and helpful. Your recommendation means the world to us. Thank you for choosing Toyota of Richardson!

January 14, 2026

I was from out of town and I needed my car service before I get back on Highway and Toyota of Richardson was right there off Freeway and I stop got service Thank you More

by Scluckey70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2026 -

Toyota of Richardson responded

Thank you for choosing Toyota of Richardson for your service needs while traveling! We're glad our convenient freeway location made it easy for you to get the service you needed before continuing your journey. We appreciate your trust and are happy we could help get you safely back on the road.

January 13, 2026

great helpful and knowledgeable, needs more attention to notify customers about the time of service More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2026 -

Toyota of Richardson responded

Thank you for the positive feedback about our team! We appreciate your input about improving communication on service timing and will work to enhance this aspect of our customer experience.

January 12, 2026

Mike Travis Lloyd is a great advisor and very knowledgeable. Waiting time is longer still Mr Lloyd is the best. More

by Samchacko7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Travis Lloyd
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Jan 13, 2026 -

Toyota of Richardson responded

We are utterly delighted to hear about your positive experience with our knowledgeable advisor. Your recognition of the expertise and guidance provided means so much to us. We understand that waiting times can sometimes be longer than expected, and we truly appreciate your patience. Your feedback about the exceptional service you received reinforces our commitment to providing quality assistance to every customer who walks through our doors.

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