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Toyota of Richardson
Richardson, TX
2,752 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,752 reviews
November 25, 2025
I have been servicing my vehicle at Toyota of Richardson for the last 2 years. They always display outstanding customer service each time I have visited them. Their courtesy and friendliness rates 5 stars! for the last 2 years. They always display outstanding customer service each time I have visited them. Their courtesy and friendliness rates 5 stars!! A special thank you to my service advisor, Mike Lloyd and service manager, Justin Hogue. Both went over and above to assist me with questions I had and making sure I received satisfactory service on my Corolla. It’s always a pleasure doing business with this dealership! More
by Jangirardeau
November 23, 2025
Service man (Schuster) and his team gave us excellent service for our 2 Avalons. Never hypes service not needed to pad the bill. We trust him implicitly. Always get good service from Toyota of Richardson service for our 2 Avalons. Never hypes service not needed to pad the bill. We trust him implicitly. Always get good service from Toyota of Richardson. More
by Tejas
Employees Worked With
November 22, 2025
The service staff is always courteous and helpful. The work is completed as promised. The quote for the service is very accurate. The work is completed as promised. The quote for the service is very accurate. More
by cwmtxnh
Employees Worked With
November 22, 2025
I did my service here, the advisor Casey was attentive, I was informed on what work my vehicle was getting today. It took longer than expected but he made sure everything was OK was informed on what work my vehicle was getting today. It took longer than expected but he made sure everything was OK More
by Hinnie
Employees Worked With
Casey Stiger
November 21, 2025
Lee Schuster did a great job today, taking care of the maintenance on my vehicle. Lee is very knowledgeable and it is a pleasure working with him. Lee is the reason I choose Richardson Toyota. maintenance on my vehicle. Lee is very knowledgeable and it is a pleasure working with him. Lee is the reason I choose Richardson Toyota. More
by JEC59
Employees Worked With
November 20, 2025
The service advisor was Mr. Casey- the Assistant Manager, he was exceptional and keenly knowledgeable about the service industry over the years and made good eye contact- all of Casey- the Assistant Manager, he was exceptional and keenly knowledgeable about the service industry over the years and made good eye contact- all of which is instrumental in good faith business practice. Thusly in short; overall your staff-members provided “Sophisticated and Intelligent work ethic” at Toyota of Richardson Service. More
by quackquackapp
Employees Worked With
Casey, The Assistant Manager-Service Dept
November 20, 2025
Prompt service, appointments follow through, thorough. They find issues unknown to me. Friendly, timely, knowing. They find issues unknown to me. Friendly, timely, knowing. More
by lewis.brereton 3
November 18, 2025
Excellent customer service, very polite staff and a nice clean facility to wait in while waiting on your car to be done. clean facility to wait in while waiting on your car to be done. More
by orholdsworth
November 17, 2025
Lee my service advisor is Always “Excellent”. He covers all the details of maintenance and gives me Discounts. 5-Starr !!! He covers all the details of maintenance and gives me Discounts. 5-Starr !!! More
by surgerystevedoyle
