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Toyota of Richardson
Richardson, TX
2,531 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,531 reviews
April 11, 2025
Lee Schuster, as usual, was a pleasure to work with. Always professional and makes me feel appreciated and valued. Always professional and makes me feel appreciated and valued. More
by JEC59
Employees Worked With
April 11, 2025
Fast, friendly, helpful, easy access, reasonable, punctual, timely delivery, good communication, good advice, good clarification what is necessary punctual, timely delivery, good communication, good advice, good clarification what is necessary More
by ede vessey
Employees Worked With
April 10, 2025
Mr Villa is an amazing advisor, he took care of my questions and service. He didn’t hesitate to help me at all. Like the other lazy service four advisors that were just seating in front of the compute questions and service. He didn’t hesitate to help me at all. Like the other lazy service four advisors that were just seating in front of the computer and not doing a darn thing. As soon as Mr. Villa finish helping his customer, he went back to his office grab his clip board and immediately started talking to me. He has great personality, outgoing attitude and he did help me. He didn’t ignore me like the other lazy service advisors. More
by brizuela214
Employees Worked With
Marco Villa
April 10, 2025
Service advisor was very helpful explaining pricing and delivered car earlier than promised. I have worked with Toyota of Richardson for approximately 25 years and have always been happy with the service delivered car earlier than promised. I have worked with Toyota of Richardson for approximately 25 years and have always been happy with the service department. More
by Scope3204
Employees Worked With
April 10, 2025
Friendy service adviser, friendly environment, fast service. I am using this dealership for the last 4 years though I bought my Toyota from another dealership service. I am using this dealership for the last 4 years though I bought my Toyota from another dealership More
by artaheri
Employees Worked With
April 10, 2025
They have a great welcoming culture which is very good for the business l very happy for the business l very happy More
by marymordi65
April 09, 2025
I received a recall notice on my Toyota Sienna hybrid. I called and was quickly scheduled for the repair on the same day that I called. How often does that happen? I worked with Patrick. He was polite and I called and was quickly scheduled for the repair on the same day that I called. How often does that happen? I worked with Patrick. He was polite and easy to work with. The waiting area was clean and comfortable. My car was ready in less time than originally stated. Overall, this experience was A+. Thank you Toyota Richardson! More
by Srwood1Rowdy
Employees Worked With
Patrick
April 09, 2025
The dealership was excellent they explain everything to me and the advisor was knowledgeable and I didn’t have to wait long. me and the advisor was knowledgeable and I didn’t have to wait long. More
by Ty peeps
April 08, 2025
My Service Representative was Patrick. He was so delightful. He was professional, very attentive, He explained everything. He went beyond the call of duty. He deserves a 10 in my estimat He was so delightful. He was professional, very attentive, He explained everything. He went beyond the call of duty. He deserves a 10 in my estimation. Thank you Patrick Sonya Smith More
by Sonya Smith
Employees Worked With
Patrick ?
April 08, 2025
I bought a car from the used inventory. My experience was pretty good. I had some issues with the dealership because I had my own pre approved financing and I went through some things with My experience was pretty good. I had some issues with the dealership because I had my own pre approved financing and I went through some things with them that I never had before in all the years of buying cars in the past. In the end, everything worked out. My Sales associates, Colin Voss, was the most part of my experience. He was very helpful and knowledgeable. I would recommend him to anyone I know. More
by Bradley.williams88
Employees Worked With
Colin Voss
