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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,729 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,729 reviews

November 04, 2025

5 star outstanding experience at toyota Richardson. I had an amazing experience very courteous staff. More

by Rizkhan
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Waleed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 30, 2025

Customer service is great and prices competitive. My service reps have always been helpful and knowledgeable. More

by lesjrussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

Toyota of Richardson responded

Thank you for your review. We deeply appreciate your feedback about our customer service and competitive pricing. It means a lot to know that our service representatives have consistently provided you with helpful and knowledgeable support. Your experience reflects our commitment to delivering quality service. We value customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with the same level of excellence.

October 29, 2025

Excellent service start to finish and it was quick. I will be back for my next service job. More

by mac.chandler2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Giron
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Oct 30, 2025 -

Toyota of Richardson responded

We sincerely value your feedback about the excellent service you received from start to finish. It's wonderful to hear that we were able to provide you with quick and efficient service that met your expectations. Your satisfaction means everything to us, and we're thrilled that your experience was so positive. We look forward to serving you again for your next service appointment and continuing to provide the same level of quality care for your vehicle.

October 29, 2025

Excelente servicio, me facilitaron la cita por y me atendieron con amabilidad en todo momento. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristhian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2025 -

Toyota of Richardson responded

Thank you for sharing your wonderful experience with us! We are absolutely thrilled to hear that we made scheduling your appointment easy and convenient for you. It means so much to know that our team provided you with kind and friendly service throughout your entire visit. Your satisfaction is our top priority, and we truly appreciate you taking the time to recognize the care our staff puts into every customer interaction. We look forward to continuing to serve you with the same level of excellence in the future.

October 27, 2025

they will sell you a car that has faulty equipment just to get your money More

by tedalvis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
alfonso
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Oct 29, 2025 -

Toyota of Richardson responded

We are sorry to hear that you feel this way about your experience. Your feedback is important to us as we strive to maintain high standards in both our vehicles and customer service. We would appreciate the opportunity to discuss your specific situation and work toward a resolution. Please contact Maria Arenas at marenas@vtaig.com so we can address your concerns directly.

October 27, 2025

My advisor Vlad, the manager Jim & his tech team took excellent care of me from start to finish. Jim set my appointment for me & checked in on me. Vlad welcomed me at my arrival and took care of all my More

by anthony.painter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sandoval, Vladislav Andrey Eve
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Oct 29, 2025 -

Toyota of Richardson responded

We are absolutely thrilled to hear about your outstanding experience with our service team. It sounds like Vlad provided you with exceptional care from the moment you arrived, ensuring all your service needs were met and that you left completely satisfied. We are pleased that Jim coordinated your appointment seamlessly and took the time to check in on you throughout the process. Having your vehicle running smoothly is exactly what we strive for, and we are delighted that our technicians delivered the quality workmanship you deserved. Your kind words about the entire team mean so much to us, and we will be sure to share your appreciation with everyone involved in making your visit such a positive one.

October 25, 2025

Friendly no pressure experience. Knowledgeable staff from sales person to the closing. Great inventory of vehicles. More

by mark.martin2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Meyers sales person
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Oct 28, 2025 -

Toyota of Richardson responded

Thank you for sharing your wonderful experience with us. We are delighted to hear that our team provided you with a comfortable, no-pressure environment during your visit. It means so much to know that our knowledgeable staff made a positive impression from start to finish throughout your entire process. We take great pride in maintaining an excellent selection of vehicles for our customers to choose from. Your feedback highlights exactly what we strive for - creating genuine connections while helping you find the right vehicle. We truly appreciate you taking the time to share your experience with others.

October 25, 2025

Lee Schuster was very helpful and knowledgeable and the service on my Toyota completed in a timely manner. More

by Cheryl Stone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2025 -

Toyota of Richardson responded

Thank you for your wonderful feedback about your recent service experience with us. We are thrilled to hear that you found our team member so helpful and knowledgeable throughout your visit. It brings us great satisfaction to know that your service was completed efficiently and met your expectations. Your positive experience reflects our commitment to providing excellent customer care and quality service. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.

October 21, 2025

I got there on time and everything went smoothly. I got a quote that was higher than the actual payout. I'm very pleased that I paid a lesser price. More

by nem nhean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Timothy Hogue
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Oct 22, 2025 -

Toyota of Richardson responded

We are utterly delighted to hear about your positive experience with us. It's wonderful that your visit went so smoothly and that you arrived right on time. We're especially pleased that the final amount you paid was actually lower than the initial estimate we provided. Your satisfaction with both the process and the pricing means a great deal to us at Toyota of Richardson. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

October 21, 2025

Iplease with the service on my vehicle every time I go Don’t have to wait More

by etmatthews1946
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey stiger
Report | Print
Oct 27, 2025 -

Toyota of Richardson responded

We are utterly delighted to hear about your positive experience with our service team. It's wonderful to know that you're consistently pleased with the care your vehicle receives each time you visit us. We understand how valuable your time is, and we're glad that our efficient service process allows you to get back on the road quickly without lengthy wait times. Your satisfaction with our service department means everything to us, and we look forward to continuing to provide you with the reliable and timely automotive care you've come to expect.

Oct 27, 2025 -

Toyota of Richardson responded

We are utterly delighted to hear about your positive experience with our service team. Your satisfaction means everything to us, and we look forward to continuing to provide you with the reliable and timely automotive care you've come to expect from Toyota of Richardson.

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