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Toyota of Orange

Orange, CA

4.6
351 Reviews
Call Dealership (714) 639-6750

1400 N Tustin St

Orange, CA

92867

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351 Reviews of Toyota of Orange

July 12, 2024

I have been using and buying cars from Toyota of Orange since 2001. We have bought 5 cars from them & have had all serviced, two Camry’s & three Prius’s. More

by Jon chin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not my Favorite guy.
Report | Print
Jul 12, 2024 -

Toyota of Orange responded

Thank you so much for your loyalty to us here, Jon! We're lucky to have you as a valued customer and we look forward to continuing to work together for years to come. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

July 08, 2024

Service department fixed recall issue. However, the fix triggered another known issue, yet vehicle was released to me. I had to bring the car back again the next day for the new fix. Again More

by inastance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Jul 09, 2024 -

Toyota of Orange responded

We appreciate your feedback and we're disappointed you were inconvenienced and had to return the next day. We hope that all issues have been fixed and if they have not, please contact me. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

July 06, 2024

Toyota Care was much faster than expected. Was told "expect to be waiting up to 3 hours" and it was more like 30 minutes total. More

by meredith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know
Report | Print
Jul 08, 2024 -

Toyota of Orange responded

Meredith, It's great to see our team got you in and out in no time. Thanks for stopping by and thanks for this 5-star review. Until next time. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

July 03, 2024

Customer is treated very respectfully. Good follow up on service record. Great confidence in work performed. More

by pherrera003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Pena
Report | Print
Jul 08, 2024 -

Toyota of Orange responded

We take pride in providing quality service and we're so happy that's exactly what you receive. Thank you for both your business and your feedback. We hope your vehicle's treating you well and we can't wait to see you here at your next visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

June 22, 2024

Great customer service and very friendly staff one thing though need to work on getting a faster service. More

by fzambrano143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales rep Vanessa and Jesus in service
Report | Print
Jun 24, 2024 -

Toyota of Orange responded

It's great to see you receive the quality service you deserve. We appreciate your feedback regarding the time it takes to complete services. We'll definitely be sure to take this into account, as we always want to be accommodating our guests in as timely a manner as possible. We hope your Toyota is treating you well and we look forward to seeing you here at your next visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

June 17, 2024

I have bought 3 cars from Toyota of Orange. I trust Toyota, and the Orange Service Center is where I always go. Great cars, great service, great employees.. More

by juliedavani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron
Report | Print
Jun 17, 2024 -

Toyota of Orange responded

Julie, Thank you so much for your loyalty to us here! We're incredibly lucky to have you as a member of the family and we look forward to continuing to take great care of you and your vehicle needs for years to come! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

June 13, 2024

Patrick Kongnhotha went above and beyond in helping us out with our 2012 Highlander. He was very clear in what would transpire, how long it would take, and how much it would cost. Great communication! We' More

by mrdqt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kongnhotha
Report | Print
Jun 13, 2024 -

Toyota of Orange responded

Patrick's a great asset to us here and it's no surprise that he provided you with both top-notch service and communication. We hope that your Highlander is treating you well and we can't wait to serve you, your friends, and your family in the future. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

June 08, 2024

First time at Toyota of Orange Service Center and I was happy with the customer service. My Rep Micheal was great. My car was ready someday. More

by albertchavez05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Report | Print
Jun 10, 2024 -

Toyota of Orange responded

Albert, We're so happy to see that your first service visit was a great one and you drove home satisfied. Welcome to our Toyota of Orange Family and thank you for this 5-star review! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

June 05, 2024

Friendly, efficient, knowledgeable, special deals are awesome! Andy was amazing, he treats you like family More

by Debi Finfrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Jun 05, 2024 -

Toyota of Orange responded

Debi, We couldn't be happier to see you had a top-notch experience here with Andy and our team. We appreciate you choosing us for your vehicle needs and we can't wait to see you here at your next visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

June 05, 2024

Great service great vehicle. Would recommend friends and family to visit Toyota of Orange. Thanks More

by Sedwalex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack
Report | Print
Jun 06, 2024 -

Toyota of Orange responded

It's our pleasure! We're happy you received the quality service you deserved and we look forward to working with you, your friends, and your family in the future. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

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