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Toyota of Orange

Orange, CA

4.6
351 Reviews

1400 N Tustin St

Orange, CA

92867

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351 Reviews of Toyota of Orange

August 24, 2024

Worse service I have ever had from any dealership! And that is saying something!! Made an appointment for that day, which means nothing to them. Waited four hours for a basic oil change!! Yeah, they More

by tntswift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Aug 26, 2024 -

Toyota of Orange responded

An oil change should never take four hours, especially with an appointment. At your convenience, I'd like to learn more about when you stopped by, so I can look into what caused this delay. Please contact me when you have a moment to speak. I hope to hear from you. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

August 20, 2024

I have used Toyota of Orange for 30 years. They are a very professional dealership. More

by linnysks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Aug 21, 2024 -

Toyota of Orange responded

Thank you so much for your loyalty to us here! We're incredibly lucky to have you as a valued customer and we can't wait to work together for another 30 years! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

August 16, 2024

Great service and attitude with quality work done and professional staff. Uber ride and pickup service home. Sales technician was very good and offered complete detail clean and discounted price on HV b More

by buitinnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Greene
Aug 16, 2024 -

Toyota of Orange responded

It's great to see the service process is seamless and our team is accommodating. Thank you for choosing us for your vehicle needs and thank you for this 5-star review. See you at your next visit! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

August 16, 2024

Toyota of Orange has always been reputable, with integrity and reliable. They are my go-to Toyota dealership! More

by Trekker
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Aug 19, 2024 -

Toyota of Orange responded

Thanks for being part of the family! Your loyalty has not gone unnoticed and we look forward to continuing to work together for years to come! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

August 09, 2024

David the service manager was courteous and accommodating to our request. Andy the service tech kept us updated on repair items and cost. Although the cost for some repairs is higher compared to a mechanic s More

by Ilovemogli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Andre
Aug 12, 2024 -

Toyota of Orange responded

We're happy to see that overall you are satisfied with your experience here and should you ever need anything in the future, please don't hesitate to let David or Andy know. They're here to help. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

August 08, 2024

I have leased at least seven cars from Toyota of Orange over the past 15 years. I have Always received excellent service. More

by LLBentley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Deloss & Jeff Kyte
Aug 12, 2024 -

Toyota of Orange responded

Thank you so much for your loyalty to us here! We're incredibly lucky to have you as a valued customer and we can't wait to work together for another 15+ years! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

August 01, 2024

Horrible experience overall. Came to looking to buy a car and the salesmen were rude and seemed more interested in making sure I drove off the lot with a car rather than genuinel More

by ricardobustos8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Jack Rodrigo Reza
Aug 01, 2024 -

Toyota of Orange responded

Ricardo, Your loan was approved by Toyota Financial Services with a better rate, which is why we needed you to come back in to sign your paperwork. We're disappointed that despite getting you approved with TFS, you were unhappy with the new monthly payment for this RAV4. Because of your dissatisfaction, we unwound your deal and provided you back with your trade-in. We're discouraged that despite being so accommodating, you are still unhappy. Should you like to discuss your experience in any further detail, please feel free to contact me. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

July 31, 2024

Honest, easy and efficient. Highly recommend to anyone looking to buy a Toyota. Courteous staff as well More

by venison-shipper.0m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Householder
Jul 31, 2024 -

Toyota of Orange responded

Welcome to the family and congrats on your new Toyota! We're so happy to see your car-buying experience was a great one and you drove home satisfied. Should you ever have any questions about anything, please don't hesitate to reach out. We're here to help. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

July 19, 2024

Friendly , professional & very accommodating. Uber service is great. The cashier and rest of staff are super helpful. More

by lilliansamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Jul 22, 2024 -

Toyota of Orange responded

Lillian, We're glad you're completely satisfied with your experience here and we appreciate you choosing us for your Toyota needs. Should you ever need anything in the future, please let us know. We're here to help. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107

July 15, 2024

We have been going to Toyota of Orange for almost 20 years. Jose is a great Service Mgr. - we have 5 Toyota’s we bring Toyota of Orange. More

by Peggy Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Esparza
Jul 16, 2024 -

Toyota of Orange responded

Peggy, Thank you so much for your loyalty to us here! We're incredibly lucky to have you as a valued customer and we can't wait to work together for another 20 years! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714) 516-3107