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Toyota of Orange

Orange, CA

4.6
362 Reviews

1400 N Tustin St

Orange, CA

92867

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362 Reviews of Toyota of Orange

November 26, 2024

Great service. Friendly staff. Everyone is helpful. I feel they went above and beyond to help us. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Ayon
Nov 27, 2024 -

Toyota of Orange responded

We're here to help and happy to see our team went above and beyond to take great care of you. We appreciate both your business and your feedback and we can't wait to serve you again in the future. Hope all is well. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 25, 2024

John was a great salesperson to work with, great communication and efficient with my time. I would highly recommend Toyota of Orange if you're looking for a new or used vehicle. More

by larry.ravera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John DeLoss
Nov 25, 2024 -

Toyota of Orange responded

Larry, It's great to see you had a top-notch car-buying experience with John. Welcome to our Toyota of Orange Family and congrats on your new ride. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 24, 2024

It was very nice to get a car there but financial dept. took time so long. So deduct 1 star. More

by bluemyheaven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos P
Nov 25, 2024 -

Toyota of Orange responded

We appreciate both your patience and your feedback. We're glad that overall you had a positive car-buying experience. We'll be working to make the finance process more seamless and we hope to see you here at your first service visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 23, 2024

The purchase if my 2025 Camry was very easy. I just did my 5000 mile oil change seamless in and out. More

by htsmassage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kongnhotha
Nov 25, 2024 -

Toyota of Orange responded

It's great to see you've had 5-star experiences with both our sales and service teams. We hope your Camry is treating you well and we look forward to seeing you here at your next service visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 16, 2024

Always friendly and helpful, takes great care of my RAV4. I highly recommend this dealer. More

by jaxcloward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Parra
Nov 18, 2024 -

Toyota of Orange responded

Jax, Thank you so much for choosing us here for your Toyota needs. We're lucky to have you as a valued customer and we look forward to continuing to take great care of you and your RAV4 for years to come. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 09, 2024

Been servicing my cars at this dealership for over thirty years. Absolutely love the people, the service, and the way they treat me. Thank you. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
everyone I worked with.
Nov 11, 2024 -

Toyota of Orange responded

Thank you so much for your loyalty to us here, Mike! We're incredibly lucky to have you as a member of our Toyota of Orange Family and we can't wait to continue to take care of all your vehicle needs for years to come. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

November 09, 2024

Outstanding service advisor in Jeff Pena. He does a great job of keeping you informed of the progress and work needing to be done. More

by PhilD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Pena
Nov 11, 2024 -

Toyota of Orange responded

Hi Phil, Jeff is awesome and it's no surprise to see he provides you with quality service and communication. We'll be sure to share this positive feedback with him and we're looking forward to seeing you here again at your next visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

October 30, 2024

Good experience, really enjoyed the large waiting room and text message updates that I received. More

by Dave
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Oct 31, 2024 -

Toyota of Orange responded

Dave, We're glad you were comfortable while you waited and liked the status updates via text. Thank you for both your business and feedback. We hope your vehicle is treating you well and we're looking forward to seeing you again at your next visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

October 26, 2024

Great service in most ways. Always enjoy the coffee and water provisions in waiting area and check in by associates to say they would check on my car’s progress. However, nev More

by lolden
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus, Lily
Oct 28, 2024 -

Toyota of Orange responded

We're happy that overall you had a quality experience. We appreciate the feedback regarding the communication with your advisor. This is definitely something we'll be sure to address. We're glad you were able to get answers from your salesperson and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

October 08, 2024

Fast, easy and friendly! I booked my service appointment online and everything worked out smoothly! More

by pixispearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 09, 2024 -

Toyota of Orange responded

It's great to see the service process is seamless and you're satisfied. We hope your vehicle's treating you well and we can't wait to see you here at your next visit. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com

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