Toyota of Orange

I give it 4/5 because normally this dealship is exceptional. I took my car in on Wednesday for Service connected to my extended warranty, and it was like my service had zero priority. They didn't exceptional. I took my car in on Wednesday for Service connected to my extended warranty, and it was like my service had zero priority. They didn't call, when they said they would. I had to call them twice. Then I was told they would text me when it was ready, No text. So I called the 3rd time and they said it was ready. The car is great but I got the feeling that because they're not making any money on an extended warranty I bought two years ago, that my service was not a priority. Also, and I've run into this before here. You submit your completed cashier's paperwork to the guy under the orange umbrella. Its a goat-rope to get you car out because someone has already parked a car or two in the lanes next to the umbrella. Those lanes should be for moving cars. Not parked cars. More

Except for long lines coming for service, it was a rather pleasant experience for me. pleasant experience for me. More

More inventory at Orange . ... good customer service .. good job guys .. l will recommend to my couple of friends.... ... good customer service .. good job guys .. l will recommend to my couple of friends.... More

Worse service I have ever had from any dealership! And that is saying something!! Made an appointment for that day, which means nothing to them. Waited four hours for a basic oil change!! Yeah, they And that is saying something!! Made an appointment for that day, which means nothing to them. Waited four hours for a basic oil change!! Yeah, they put walk-ins before appointments and then forgot to get mine sent in until I asked after 3 hours. Service guy didn’t tell me anything about my car service or that there was things that should have been done that we’re not. No one was outright rude, but no one was approachable or had good, or even decent, service attitude. Will never go back to this Toyota of Orange for service.. And after this experience, I wouldn’t purchase a car from them either! More

I have used Toyota of Orange for 30 years. They are a very professional dealership. They are a very professional dealership. More

Great service and attitude with quality work done and professional staff. Uber ride and pickup service home. Sales technician was very good and offered complete detail clean and discounted price on HV b professional staff. Uber ride and pickup service home. Sales technician was very good and offered complete detail clean and discounted price on HV battery fan clean. Quality work and fast time too. More

Toyota of Orange has always been reputable, with integrity and reliable. They are my go-to Toyota dealership! integrity and reliable. They are my go-to Toyota dealership! More

David the service manager was courteous and accommodating to our request. Andy the service tech kept us updated on repair items and cost. Although the cost for some repairs is higher compared to a mechanic s to our request. Andy the service tech kept us updated on repair items and cost. Although the cost for some repairs is higher compared to a mechanic shop, overall the dealership personnel is professional and provides good service. More

I have leased at least seven cars from Toyota of Orange over the past 15 years. I have Always received excellent service. over the past 15 years. I have Always received excellent service. More

Horrible experience overall. Came to looking to buy a car and the salesmen were rude and seemed more interested in making sure I drove off the lot with a car rather than genuinel Came to looking to buy a car and the salesmen were rude and seemed more interested in making sure I drove off the lot with a car rather than genuinely helping me. They never negotiated with me and once they got what they wanted they didn’t care about me or my financial worries and kept throwing the “no cooling off policy” they have posted all over in my face. Once I left they called me back to sign a new deal that they had found in order to help me save money. In reality they let me drive off the lot with a car that nobody had picked up the loan for and now thought I’d be dumb enough to sign a new deal. I demanded they take their car back for breach of contract on their end and they kept insisting there’s no cooling off. This company as a whole has no customer service, were rude beginning to end and they all tried to take advantage of me and treated me like I was dumb throughout the entire process. The people in question are Tony, Jack, Rodrigo, and Reza. Also side note Rodrigo kept burping in my face while helping me set up the Toyota app which was disgusting and rude. Stay away at all costs! More