Toyota of Orange

Bad tires, Terrible service! I leased a Camry 2016, and before the car had 21,000 miles the tires were in terrible shape. When I complained with the service manager they said "sor I leased a Camry 2016, and before the car had 21,000 miles the tires were in terrible shape. When I complained with the service manager they said "sorry we can do nothing about it, that's the way Toyota gives us the car", I had to drive the rest of the mileage with those tires, not driving on the rain season because I could have been involved in an accidental. I complained several times with no results. When the time came to lease another car the salesmen started calling me over and over to renew the lease with them. I told them about my situation and how disappointed I was about this, and they said"we are going to look into this" but the never did, instead they continued calling to renew. Finally I leased the car with another dealer, I returned the car in perfect conditions, except for those bad tires, (the rims were perfect) and now Toyota is trying to charge me for "over use" of the tires. After they agreed that the tires they give to customers are of very bad quality... Maybe for only 20,000 miles. I lease the car for 36,000 miles. My friend had the same problem with them, and he ended up changing his tires, paying $600 for them. He never went back to the dealer. He leased somewhere else. They say that all dealers do the same thing!!!??? More

Awesome experience Great customer service! I would recommend friends and family. Jose has always taken great care of all my Toyota’s. I never feel pressured to buy addi Great customer service! I would recommend friends and family. Jose has always taken great care of all my Toyota’s. I never feel pressured to buy additional services. Explains all needed and completed repairs in a way that my wife and I understand. More

Good customer service I brought my car in for it's 5,000 mile service. As soon as I pulled an employee came up to me & got the technician who would handle my service. When I brought my car in for it's 5,000 mile service. As soon as I pulled an employee came up to me & got the technician who would handle my service. When my car was done my vehicle was washed & pulled up to me. The dealership also has a very nice waiting area with free Wi-Fi. More

Lies During Purchasing The Internet Sales Manager caused me to crash the car I was test driving. I said I couldn’t park it, he said it was fine. Then he blamed it on me righ The Internet Sales Manager caused me to crash the car I was test driving. I said I couldn’t park it, he said it was fine. Then he blamed it on me right after it happened. If that isn’t cause to worry, then this is. I had a trade-in it was a lemon & I was given an undervalue. I was told that Toyota would take care of said lemon car, because it should be all of it covered. No, I was given an upside down car & Toyota stole 12k. Your staff steals & lies which is a problem. More

Amazing experience! The whole service of this dealer is amazing! My parents have bought all their cars at the Toyota of Orange since 2011 and now that I am 18 I got my fi The whole service of this dealer is amazing! My parents have bought all their cars at the Toyota of Orange since 2011 and now that I am 18 I got my first car with them as well. With great deals great customer services, great workers in both sales and financing everything was perfect. More

Great dealership, great location Went to Toyota of Orange to service my car and I had a fantastic experience. Making an appointment on their website was easy, they took my car in on t Went to Toyota of Orange to service my car and I had a fantastic experience. Making an appointment on their website was easy, they took my car in on time, and finished on time too. The lounge area is pretty comfortable too, and since it's located near some shops and restaurants, I decided to go there while I waited. Daniel was awesome and gave me a call a few minutes before my car was ready to give me time to walk back. More

Great Gave me the service i needed and were done when they said it would be done. They also keep good communication. I would recommend this location. Gave me the service i needed and were done when they said it would be done. They also keep good communication. I would recommend this location. More

Awesome experience Jeff Kyte, Billy B, Mac McGee and Doug, thank you thank you thank you for making getting my new Highlander so easy. Each of you played a part in this Jeff Kyte, Billy B, Mac McGee and Doug, thank you thank you thank you for making getting my new Highlander so easy. Each of you played a part in this transaction. Laurie More

Amazing We had an amazing experience at Toyota of Orange. Patrick was incredibly helpful! He was able to get both our cars services in the same day. On top of We had an amazing experience at Toyota of Orange. Patrick was incredibly helpful! He was able to get both our cars services in the same day. On top of that my husband told him he was coming with our 2 kids and he was kind enough to get the car pulled up without a wait and helped him transfer the kids over to the other car. We have always had pleasant experiences here but this trip they went above and beyond. Thank you! More

Toyota of Orange is A+++! Toyota of Orange gives excellent customer service! Patrick Kongnhotha is the top customer service rep, in my opinion. He treats me like family and is Toyota of Orange gives excellent customer service! Patrick Kongnhotha is the top customer service rep, in my opinion. He treats me like family and is very knowledgeable about what service our cars need. He is kind, caring, friendly and professional. David Velilla, the Service Manager, is top notch, as well. I was so impressed to hear the employees at Toyota speak so highly of their leader and that he truly cares about each and every one of them. I highly recommend Toyota of Orange. Alaine Brewer More