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Toyota of Orange

Orange, CA

4.6
366 Reviews

1400 N Tustin St

Orange, CA

92867

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366 Reviews of Toyota of Orange

April 22, 2019

Super Helpful!!! My sister and I went to Toyota of Orange and Tony Bonilla was the one who helped us out. He got us a great deal that we both walked out with a new car More

by Sabrina Raymundo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bonilla, Chris Thai, Eduardo
Apr 23, 2019 -

Toyota of Orange responded

Sabrina, It's a team effort here and we're so happy to see our team took great care of you and your sister. Welcome to the Toyota of Orange Family and we'll see you here again soon! Sincerely, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

April 19, 2019

We love our 2019 Toyota Sequoia The guys at Toyota of Orange made the process of buying a car so easy and fast. We totaled our car and needed something in a timely manner. The guys a More

by Nguyendiana63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante
Apr 19, 2019 -

Toyota of Orange responded

Hi Diana, We're sorry to hear about your accident and we hope you're okay. We're here to help and we're so happy to see our team did a great job getting you into a new Sequoia. We hope you're enjoying it thus far and we look forward to working with you, your friends and family in the future! Sincerely, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

April 19, 2019

Bad tires, Terrible service! I leased a Camry 2016, and before the car had 21,000 miles the tires were in terrible shape. When I complained with the service manager they said "sor More

by Fernand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Management
Apr 20, 2019 -

Toyota of Orange responded

Fernand, We're disappointed that you were dissatisfied with your vehicle and the service our team provided. Your opinion is very important to us, so should you like to discuss this in any further detail, please don't hesitate to contact me. Sincerely, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

Apr 21, 2019 -

Fernand responded

You are disappointed? How do you think I felt about your service when I complained about those tires? Why you guys didn't do something when you still had time to help? This doesn't change anything now. I know that other customers will have the same problem, but they will not all complain. Will you guys be also dissapointed then? You guys are calling me to charge me $280 for over use of the those tires? I could have had an accident with those tires, then, who would have been the responsible? I will be sure to let people know about this

April 16, 2019

Awesome experience Great customer service! I would recommend friends and family. Jose has always taken great care of all my Toyota’s. I never feel pressured to buy addi More

by Jespa01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Esparza
Apr 16, 2019 -

Toyota of Orange responded

Jose's an all-star and always making sure customers drive home happy. We're pleased to see he takes great care of you and we look forward to continuing to work together for years to come. Sincerely, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

April 13, 2019

Good customer service I brought my car in for it's 5,000 mile service. As soon as I pulled an employee came up to me & got the technician who would handle my service. When More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joaq Hernandez, Salvador Ordonez
Apr 15, 2019 -

Toyota of Orange responded

Hi Mike, Glad you enjoyed our service and facility. Hope your vehicle's running just like new and we can't wait to see you here at your next service visit. Sincerely, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

April 06, 2019

Lies During Purchasing The Internet Sales Manager caused me to crash the car I was test driving. I said I couldn’t park it, he said it was fine. Then he blamed it on me righ More

by NetOcean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Internet Purchase Manager
Apr 08, 2019 -

Toyota of Orange responded

Please contact me at your earliest convenience. I'd like to discuss these issues with you in much greater detail. I look forward to hearing from you. Sincerely, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

April 03, 2019

Amazing experience! The whole service of this dealer is amazing! My parents have bought all their cars at the Toyota of Orange since 2011 and now that I am 18 I got my fi More

by Jason123321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Reyes, Ivan Mora, Patrick Wright
Apr 03, 2019 -

Toyota of Orange responded

Hi Jason, We're so grateful for you and your family's loyalty! We love having you as part of our Toyota of Orange Family and congrats on your first car! Looking forward to many years together. Sincerely, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

March 31, 2019

Great dealership, great location Went to Toyota of Orange to service my car and I had a fantastic experience. Making an appointment on their website was easy, they took my car in on t More

by otherotter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 01, 2019 -

Toyota of Orange responded

We're so happy to see you enjoyed both our service and facility. Thank you for your positive feedback and we'll see you here at your next service visit. Sincerely, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

March 27, 2019

Great Gave me the service i needed and were done when they said it would be done. They also keep good communication. I would recommend this location. More

by Adrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel A. Herrera
Mar 27, 2019 -

Toyota of Orange responded

Hi Adrian, We want you to know how much we value your generous 5-star review! We work really hard to make every experience here is a special one, and we're happy that we've managed to do that for you. Thanks for this quality review and we hope to see you soon. Sincerely, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

March 22, 2019

Awesome experience Jeff Kyte, Billy B, Mac McGee and Doug, thank you thank you thank you for making getting my new Highlander so easy. Each of you played a part in this More

by LLBentley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Kyte, Mac McGee, Billy B, Doug
Mar 23, 2019 -

Toyota of Orange responded

We cannot thank you enough for taking the time to share your experience with us! Providing 5-star service is our top priority, which is why we're happy to see you received just that. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon! Sincerely, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

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