Back

Toyota of Orange

Orange, CA

4.6
353 Reviews

1400 N Tustin St

Orange, CA

92867

Directions

By Type

353 Reviews of Toyota of Orange

January 23, 2022

I met Luis Solares, salesperson at Toyota of Orange 2 weeks prior to making a purchase from him. He was very patient and continued to follow up with me and stay in touch the whole time. He never pressure More

by davidd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Solares
Jan 24, 2022 -

Toyota of Orange responded

David, We're so happy to see Luis took great care of you from start to finish and did a great job getting you into the vehicle you deserve. Congrats on your new ride and welcome to our Toyota of Orange Family. Should you ever need anything, please let us or Luis know. We're always here to help. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

December 23, 2021

I went in there with no hope of getting a new car. Guess what i pulled out in a new Camry thanks to Chris and Ivan. They where helpful and still are very helpful. More

by Bigloon15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan and Chris
Dec 27, 2021 -

Toyota of Orange responded

Congrats on your new Camry and welcome to the family! We're so happy to see Chris and Ivan did a great job getting you into a new Toyota and you drove home happy. Thank you for this great review and we look forward to seeing you here in 2022. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

December 16, 2021

My battery was going dead in my 2014 Prius C, everything started shutting down related to the electrical, at the same time, I was in a desperate need to get to the Douglas Hospital (Neuro ICU) within UC Irv More

by liladoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager who expedited the order, the entire service crew and staff.
Dec 16, 2021 -

liladoss responded

Amazing dealership!!!!

Dec 17, 2021 -

Toyota of Orange responded

We are here to help and we're very happy to see our team was extremely accommodating in a time of need. We are wishing your son a speedy recovery and we hope you and your family have a Happy Holidays. Please don't hesitate to let us know should you ever need anything. We're here for you. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

December 04, 2021

TONY BONILLA IS THE BEST SALES MAN and the dealer is the best 100% and attention too More

by Tigre Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bonilla#1, alex,oscar
Dec 06, 2021 -

Toyota of Orange responded

Tony's a great asset to us here and it's no surprise he takes great care of you. We'll be sure to share this 5-star review with him and we look forward to working together again soon. Hope all is well. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

October 24, 2021

Great customer service. I’m happy with my experience. Aron is the best. Thank you! More

by Savila2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aron parra
Oct 25, 2021 -

Toyota of Orange responded

We're very happy to see you've received the quality service you deserve from Aron and our team. Thank you for stopping by and we're looking forward to working with you again soon. Hope all is well. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

October 14, 2021

Great timely experience with excellent customer service. Greeted with a smile and provided everything I needed to work and wait More

by tywebbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Oct 15, 2021 -

Toyota of Orange responded

It's wonderful to hear that you had such a positive experience with us! Feel free to call or stop by if there is anything else we can do for you! Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

October 08, 2021

I bought my car here and only get it serviced here. When they didn’t have the parts for a repair, they gave me a free rental which I so appreciated. Patrick in service kept me updated. The car is running gr More

by LeenieinOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 08, 2021 -

Toyota of Orange responded

Leenie, Thank you so much for your loyalty to us here. We're lucky to have you as a member of the family and happy to see that Patrick and our team provide you with the best service possible. We're glad your vehicle is running just like new and we can't wait to continue working together for years to come. Hope to see you here again soon. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

September 14, 2021

I was informed of what was to be done on my car and the wait time. Came back to pick up my car and it was washed too. Thank you so much Toyota and to my service representative. He is excellent. More

by lioncorr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Oena
Sep 15, 2021 -

Toyota of Orange responded

We're happy to see our service team took great care of you and your vehicle and we hope it runs and looks as good as new. Thank you for this 5-star review and we look forward to seeing you here at your next visit. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

September 09, 2021

Great service, everyone pulls together in team work, from the moment you pull-in, the service mgr, the cashier, and person who washes your car and delivers it to you, helping customers get in & get out fast. More

by Cdmax425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service mgr
Sep 10, 2021 -

Toyota of Orange responded

It's a team effort here and we're so happy to see our team goes above and beyond to take great care of you. Thanks for being a valued customer and here's to many more years of working together. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

August 24, 2021

Good customer service, but it could use some improvement, I recently took my car for a minor service, the paperwork stated my car was going to be washed but it wasn’t and this is not the first time this happ More

by Aura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 25, 2021 -

Toyota of Orange responded

Aura, Thank you for both your business and your feedback. We're disappointed you didn't receive the 5-star service that you deserved and we appreciate you bringing to our attention that your vehicle was not washed. We'll be sure to address this and make sure this doesn't happen again. We look forward to seeing you at your next service visit and making sure you have the best experience possible. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

...
14
...