Toyota of Orange

I purchase a used vehicle here the Service Dept inspected you guys excellent job also spoke to the shop foreman and did a test drive with me I was very satisfied keep up all the very hard work you guys do you guys excellent job also spoke to the shop foreman and did a test drive with me I was very satisfied keep up all the very hard work you guys do More

I received excellent service from the Service manager David. I had taken my car in for service and was not impressed with the customer service that I received and when I brought my concerns to David, he David. I had taken my car in for service and was not impressed with the customer service that I received and when I brought my concerns to David, he seemed to listen and tried to make things right. Thank you for your help David, I will most definitely be back! More

***** service ****** went to get my vehicle serviced. Called and was able to schedule the same day. Greeted by a porter and then a service advisor. Great cusomter service. Advisor called and texted me up Called and was able to schedule the same day. Greeted by a porter and then a service advisor. Great cusomter service. Advisor called and texted me updates on the service. Customer waiting area very clean and enough room for social distancing . Restrooms we’re very clean and every employee I ran into was very nice. They give you a coupon for $10 for a car wash at rapids car wash across street, what a great concept ! Even though I purchased my vehicle from their sister dealership in Claremont, I felt like their customer as if I bought my car there. The dealerships are run differently, but Toyota of orange waiting area is MUCH better than Claremont’s . Toyota of Orange provides cold water where Claremont only provides bottled room temperature water on counter. Highly recommend Toyota of Orange. Look forward to next service . More

I was referred to the dealership from a friend who has bought numerous cars from them. My sales person Steve Lewis was upfront and honest. The entire process was smooth. I was so happy with the service th bought numerous cars from them. My sales person Steve Lewis was upfront and honest. The entire process was smooth. I was so happy with the service that we went back the second day and bought another car from him. Will definitely return back in the future. More

Rico is the best salesman I have met! He was not pushy. He greeted us warmly and offered a great deal of information about the car I was interested in without pressuring me to buy. Becaus He was not pushy. He greeted us warmly and offered a great deal of information about the car I was interested in without pressuring me to buy. Because there were no 2022 vehicles on the lot, he showed us what was coming and let me know as soon as it became available. I would definitely recommend him to my family and friends. More

I recently had my car serviced and Aron Parra was very thorough and went over everything he was going to do. Since I had driven in from Huntington Beach Aron went out of his way to get me out of there in thorough and went over everything he was going to do. Since I had driven in from Huntington Beach Aron went out of his way to get me out of there in under an hour. My car was purchased there and everyone was extremely helpful. I purchased my Highlander there from a wonderful sales associate, Kevin O'connel. I hope he is still there so when I'm ready for another will certainly use him. Personally there has never been a problem for me at this well run dealership. More

Good value for service. Waiting room was very large and fairly comfortable allowing for social distancing. Also, someone came around to take names to keep you informed about Waiting room was very large and fairly comfortable allowing for social distancing. Also, someone came around to take names to keep you informed about your service. A nice touch More

Extremely unprofessional. Do not give this dealership your business. As long as people will listen to me, I will not hesitate to warn them against purchasing of a vehicle from Do not give this dealership your business. As long as people will listen to me, I will not hesitate to warn them against purchasing of a vehicle from Toyota of Orange. On May 24, I was contacted by David Becerra and told that a 2022 GR86 in the spec I was looking for had been allocated to the dealership. I expressed interest in putting down a deposit to reserve the vehicle, but was told they do not take deposits and use a first-come-first-served policy once the vehicle status changes from “allocation” to “freight” (in transit to the dealership). Why call me then? But I said that’s fine, and he put me in contact with a couple salesmen. For the next 4 weeks I remained in repeated contact with Miguel Perfetti and Stewart Eshelby, who swore up and down that I would be first in line to contract the car when the vehicle status changed from “allocation” to “freight”. Today, I called for an update and was told the car was sold to another buyer in the morning. I was given no call, given no chance to make an offer, and wasted 4 weeks in my search for this car thinking I would be buying this one. Fortunately for me, I found another dealer in the state today that that ISN’T charging the $6000 to $8000 markup that Miguel quoted me. So I’ll be taking my business elsewhere and recommend you do the same. More

Appreciated the process from beginning to end. I will definitely be back the next time I need service. I will definitely be back the next time I need service. More

I will definitely be back to have my car serviced again. ..Great customer services and Nice people in orange Toyota ..Great customer services and Nice people in orange Toyota More