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Toyota of Orange

Orange, CA

4.6
353 Reviews

1400 N Tustin St

Orange, CA

92867

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353 Reviews of Toyota of Orange

June 24, 2022

I recently had my car serviced and Aron Parra was very thorough and went over everything he was going to do. Since I had driven in from Huntington Beach Aron went out of his way to get me out of there in More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aron Parra
Jun 27, 2022 -

Toyota of Orange responded

Dave, It's a team effort here and we're very happy to see you receive 5-star service from both our sales and service teams. We're glad Aron helped get you in and out in a timely manner recently and we can't wait to see you here at your next visit. Hope all is well. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

June 24, 2022

Good value for service. Waiting room was very large and fairly comfortable allowing for social distancing. Also, someone came around to take names to keep you informed about More

by bcwatts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not known
Jun 27, 2022 -

Toyota of Orange responded

Thanks for stopping by. We're happy to see you enjoyed both our service and facility and we look forward to providing you with the 5-star service you deserve at your next visit. Hope all is well. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

June 18, 2022

Extremely unprofessional. Do not give this dealership your business. As long as people will listen to me, I will not hesitate to warn them against purchasing of a vehicle from More

by ryangarrison
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Becerra, Miguel Perfetti, Stewart Eshelby
Jun 22, 2022 -

Toyota of Orange responded

Ryan, We understand your frustration and we're disappointed that we were unable to get you into this GR86. We will be using your experience as a learning opportunity, specifically when it comes to very high-demand vehicles like this one. We do understand you were able to find this vehicle elsewhere and should you like to discuss your experience here any further, please feel free to contact me. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

May 18, 2022

Appreciated the process from beginning to end. I will definitely be back the next time I need service. More

by marcusthomas307
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus
May 18, 2022 -

Toyota of Orange responded

Marcus, We're glad you received quality service from start to finish and we look forward to seeing you here at your first service visit. Hope you're enjoying your new vehicle. Regards, Samantha Zavala Customer Relations 714-516-3104 szavala@toyotaoforange.com

May 18, 2022

I will definitely be back to have my car serviced again. ..Great customer services and Nice people in orange Toyota More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Ayon
May 18, 2022 -

Gina responded

Great Customer services I wii definitely be back to have my car service again..

May 19, 2022 -

Toyota of Orange responded

Gina, Thank you so much for choosing us here for all of your service needs. We're very happy to see that our team takes great care of you and your Toyota. We hope it's running like new and we can't wait to see you here at your next visit. Regards, Samantha Zavala Customer Relations 714-516-3104 szavala@toyotaoforange.com

May 15, 2022

The guys there are great quick and clean. I will always take my Tacoma there for service More

by rgbanu3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
May 15, 2022

They took me in and serviced my car promptly. The inspection report was comprehensive. Jeff Pena was my service agent and he was excellent. Courteous and he kept me well informed. More

by PhilD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pena
May 16, 2022 -

Toyota of Orange responded

Phil, We're happy to see Jeff provided you with prompt and quality service and kept you updated along the way. Thanks for choosing us here for all of your service needs and we can't wait to see you at your next visit. Hope all is well. Regards, Samantha Zavala Customer Relations 714-516-3104 szavala@toyotaoforange.com

May 09, 2022

Great customer service and our sales lady Ampy was amazing, we would recommend her to our friends and family. More

by Isischubert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ampy
May 10, 2022 -

Toyota of Orange responded

We couldn't be happier that you received top-notch service from Ampy. We'll be sure to share this with her and we can't wait to work with you, your friends, and your family in the future. Regards, Samantha Zavala Customer Relations 714-516-3104 szavala@toyotaoforange.com

May 08, 2022

Service guy wasn't very friendly. Overall was happy with the service I got today. More

by fridaynov13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sassafras
May 09, 2022 -

Toyota of Orange responded

It's important our valued customers feel welcome here and we're disappointed this was not the case. We appreciate both your business and your feedback. Should you like to discuss your experience any further, please don't hesitate to reach out. I'm always happy to help. Regards, Samantha Zavala Customer Relations 714-516-3104 szavala@toyotaoforange.com

April 15, 2022

This dealership is a fraud I have purchased many cars, and some how I was still caught in their fraudulent ways. They give you a price breakdown and once you go into finance that isn't shared with you! Th More

by Purple234
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex ,Patrick
Apr 18, 2022 -

Toyota of Orange responded

Transparency is extremely important to us here, which is why we're very discouraged to read about your experience here in our financing department. We'd to learn much more about what transpired, as it's never our intention to mislead customers during the car-buying process. Please contact me at your earliest convenience. I look forward to speaking with you. Regards, Samantha Zavala Customer Relations 714-516-3104 szavala@toyotaoforange.com

Apr 18, 2022 -

Purple234 responded

No thank you! I’ve seen your general responses and I’ve gone in to talk to your fraud “financial” team. You guys don’t care about customers all you worry about is marking up the car and adding hidden fees. The multiple people with similar reviews aren’t lying! Have a nice day and thanks for the lemon! Toyota of orange the leading dealership for fraudulent transactions! 👏🏻

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