Toyota of North Austin - Service Center

The dealership appears to be extremely well run. . I would say that when courtesy reminders are sent to owners about a scheduled maintenance, it would be helpful if they gave explicit instructions ab . I would say that when courtesy reminders are sent to owners about a scheduled maintenance, it would be helpful if they gave explicit instructions about going directly to the Service department for the appointment, allowing the clients to bypass the front office/showroom. More

F F F F F F F F F F F F F F F F F F F - More

Excellent service! Always helpful ! I’m very grateful for the service department. Thank you so much for taking care of me. Always helpful ! I’m very grateful for the service department. Thank you so much for taking care of me. More

Was greeted with a smile from Sergio. Excellent customer service. Super friendly staff. Quick service! Excellent customer service. Super friendly staff. Quick service! More

Jared took care of my maintenance and GrandHighlander recall (airbag shield) offering a car rental for convinience as the process will take longer time. Efficient completion! recall (airbag shield) offering a car rental for convinience as the process will take longer time. Efficient completion! More

Good experience with knowledgeable professionals. They took care of an ongoing issue with very efficiently. They took care of an ongoing issue with very efficiently. More

Let me preface this by saying the sales team is fantastic. Service dept on the other hand is lacking. I brought my Tacoma in for an oil change and whoever changed my oil left the oil cap off. When fantastic. Service dept on the other hand is lacking. I brought my Tacoma in for an oil change and whoever changed my oil left the oil cap off. When I get home I smell burning oil and smoke starts to come from the engine bay. Had to have the truck towed back to the dealership. I was provided a loaner (Corolla Cross) which was the largest vehicle they had to loan out. Not ideal for hauling remodeling supplies, which I’m in the middle of don’t a remodel on my house. No idea when I’ll get the truck back. Spent most of my day dealing with this. More

Excellent customer service and fast service by my service advisor Mr. Omar always telling me updates on my truck. advisor Mr. Omar always telling me updates on my truck. More

At first, it was a little frustrating that I had to stand by my car for a good five minutes for someone to acknowledge me and help me with my appointment, especially since there were so many people standing by my car for a good five minutes for someone to acknowledge me and help me with my appointment, especially since there were so many people standing around. But once they got started, everything went smoothly. The person who helped me was friendly, and I appreciated the updates via text and email. I was in and out fairly quickly. More

Friendly people greeting you as you drove up. Nice clean waiting area with free coffee and donuts. Martin Flores was a pleasure to work with. Nice clean waiting area with free coffee and donuts. Martin Flores was a pleasure to work with. More