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Toyota of North Austin - Service Center

Austin, TX

4.2
1,140 Reviews

1,140 Reviews of Toyota of North Austin - Service Center

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November 02, 2024

Shuttle service was very helpful, and the service representative as well. Appreciate the quick turnaround. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Toyota of North Austin responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

November 02, 2024

When I got the car back from the service I bought it with disgusting sweat and food inside. I will never come here again. More

by ferhat010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe calamore
Nov 05, 2024 -

Toyota of North Austin responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Josie Easter Service Customer Relations jeaster@toyotaofnorthaustin.com

November 01, 2024

Great place to take your car and i trust people work at Toyota very knowledgeable More

by Agustin Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Toyota of North Austin responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 01, 2024

Amazing job! Kept me updated and was so kind and helpful. They fixed the problem with my cat and even did my oil change for free! Couldn’t be more happy with the More

by Gabriella.stajic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Case Elliot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Toyota of North Austin responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 01, 2024

My experience with agent Joe at Toyota North Austin was very pleasant and very attentive since he seems to have a lot of experience in his work. I am very grateful for his attention. My car is working at 1 More

by Pablo.perez100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Toyota of North Austin responded

Hi, we're happy you found Joe to be so supportive during your experience here at Toyota of North Austin. Feel free to reach out to us if you need anything. Have a wonderful day.

October 31, 2024

Always fast and friendly, I've only had routine maintenance at this point but if I ever encountered an issue I would bring it to them. Comfortable waiting room with snacks! More

by Lonn.hafferty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brantly Cheatham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Toyota of North Austin responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 30, 2024

This dealership is professional, timely and efficient. Martin Bernal does an incredible job taking care of his customers. More

by ajeannh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Toyota of North Austin responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 28, 2024

Amazing, quick, efficient experience! Easy appointment process and quick in and out service. Joe was amazing and helped answer all my questions and get me in and out when needed. More

by Liv R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Toyota of North Austin responded

Hi Liv, we're happy you found Joe to be so supportive during your experience here at Toyota of North Austin. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 28, 2024

Super great experience at this location! Joe was so helpful and attentive throughout my service appointment, I cannot recommend him enough! More

by agavrilos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Toyota of North Austin responded

Hi, we're happy to hear you had such a positive experience with Joe! We hope to be of service to you again in the future. Best wishes, Toyota of North Austin

October 28, 2024

Really good service. All work was done in a timely manner. Scheduling was easy too. Thanks More

by abpearce174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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