1,139 Reviews of Toyota of North Austin - Service Center
I took my vehicle to this dealer in order to get any recalls fixed. After a week of not hearing from them, I started trying to contact my service agent. I had to leave messages for him to contact me, bu recalls fixed. After a week of not hearing from them, I started trying to contact my service agent. I had to leave messages for him to contact me, but I never received a call. After a couple of days I finally got someone to tell me they think the car is ready to pick up. I went down and picked it up. I assume the recalls were taken care of but nobody explained what was done. I also wanted some minor body work done but it wasn’t. It appeared I needed to pick up the vehicle and take it to the body shop right next door. I didn’t. More
Good service at this dealership. Courteous staff. Pleasant experience. Issue resolved very well and quickly. Courteous staff. Pleasant experience. Issue resolved very well and quickly. More
Amazing service! ! Jerry Hernandez went ABOVE AND BEYOND in ensuring my car service was handled with care. He communicated clearly and respectfully at every step of th ! Jerry Hernandez went ABOVE AND BEYOND in ensuring my car service was handled with care. He communicated clearly and respectfully at every step of the process. More
Every time I come to this location, I wonder why I continue to use it. Casey was assigned to my car and it seemed like he was annoyed to be helping me (which seems to be his job). When I went back to continue to use it. Casey was assigned to my car and it seemed like he was annoyed to be helping me (which seems to be his job). When I went back to get my car, he basically ignored me - walking by me twice. More
Toyota of North Austin is very bright and clean. I was warmly welcomed when I arrived there. The service staff were nice and friendly. The assistant named Jared Jones took good care of my car. H I was warmly welcomed when I arrived there. The service staff were nice and friendly. The assistant named Jared Jones took good care of my car. He was very professional. I am very pleased with the service of the staff here. I will tell my friends to take their car to this Toyota site when they need care for their car. In addition, I would like to have Jared Jones's care for my car in my future visits. More
This is my dealership and has been for years now, the best advisor Yadir Nolasco, the one I have now, knowledgeable, patient, friendly and very professional every time I visit this place, the service tea best advisor Yadir Nolasco, the one I have now, knowledgeable, patient, friendly and very professional every time I visit this place, the service team in general I very sociable and helpful all the time. Thanks Toyota of North Austin for the work you do guys. More
Mr Philip loves his job taking good care of the costumer but the lady with the hat that Uber me home had a really bad attitude, almost missed a turn and slammed her breaks and when I said thank you after dr but the lady with the hat that Uber me home had a really bad attitude, almost missed a turn and slammed her breaks and when I said thank you after dropping me off never replied. More
xxxxty waiting area. Service reps rule. Mechanic leaves horrible perfume smell in yr car along with lots of trash. But they get it done. Service reps rule. Mechanic leaves horrible perfume smell in yr car along with lots of trash. But they get it done. More