Toyota of North Austin - Service Center

Jared is great At suggesting services to keep my Prius C up & running. My car is a 2014 with 190,000 miles. up & running. My car is a 2014 with 190,000 miles. More

Absolutely awful experience at every step of my visit. They do not respect your time, go elsewhere. They do not respect your time, go elsewhere. More

Wait was much longer than I had been told it would be on the phone. I tried to get a new key made. Key does not work, unable to reach anyone by phone. Hoping to get a full refund. the phone. I tried to get a new key made. Key does not work, unable to reach anyone by phone. Hoping to get a full refund. More

The service center is well organized and runs like a clock. I have confidence that they are servicing my vehicle in a professional manner back in the service bay. clock. I have confidence that they are servicing my vehicle in a professional manner back in the service bay. More

Didn't resolve the issue I brought the car in for. Very unhappy. I'm insure if they even performed the work I paid for. I have to take my car to another mechanic to verify. Very unhappy. I'm insure if they even performed the work I paid for. I have to take my car to another mechanic to verify. More

Great place to get your car service. Come see Martin Flores for your next service! Come see Martin Flores for your next service! More

Employees are so unprofessional, they just play between them like they having a party. Customers with questions were ignored. Very rude. The place is dirty. Very unpleasant them like they having a party. Customers with questions were ignored. Very rude. The place is dirty. Very unpleasant More

Most recently, I've been to Toyota North Austin twice. They have always had an appointment available for me with a short notice. I've never been able to find that anywhere else. I work long days, every we They have always had an appointment available for me with a short notice. I've never been able to find that anywhere else. I work long days, every week which makes it very hard to find a mechanic that can fix my car immediately. Awesome service department! More

The service has always been friendly, collaborative, and efficient. I leave my car with confidence. efficient. I leave my car with confidence. More

This is a rating of the SERVICE side of North Austin Toyota on Research. My experience was EXCELLENT due to the "customer-comes-first" actions and attitude shown to me by my Service Advisor RAFAEL MONT Toyota on Research. My experience was EXCELLENT due to the "customer-comes-first" actions and attitude shown to me by my Service Advisor RAFAEL MONTALVO 41489. He took care of my primary reason for being there, PLUS had the technician perform a top to bottom inspection of my vehicle so that I could then choose which additional issues to tackle today versus later, if at all. He also stayed late for me to arrive, so that he could explain everything to me technically. More