Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Toyota of North Austin - Service Center

Austin, TX

4.1
1,266 Reviews
Call Service Center (512) 458-2331

1,266 Reviews of Toyota of North Austin - Service Center

Sort by
May 21, 2025

Good dealership but I told agent an issue with the car and he said I have to bring it on a separate occasion and can’t make a note about the defect More

by Hnour2
Recommend Dealer
Yes
Employees Worked With
Zack
Report | Print
May 16, 2025

Always doing good jobs. I like when Jared Svc Advisor said I got you covered. I don’t have to repeatedly say the car repairs needed n parts were ordered already. I am. tru More

by mahalkitadiba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sat Amor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
Report | Print
May 19, 2025 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 16, 2025

Great service; Zane offered very professional and courteous service. Will return for future services the next time I'm inAustin. More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane
Report | Print
May 18, 2025 -

Toyota of North Austin responded

Hi Tina, thanks for your praise and kind comments about Zane. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2025

Only went here because they gave me a coupon for 9. 95 oil change and tire rotation. More

by aburnside100.ab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luckey
Report | Print
May 18, 2025 -

Toyota of North Austin responded

Thank you for your feedback. I'm glad you were able to take advantage of a promotion we were running. I would like to know more about your visit, but was not able to find your information based on just your username. Would you mind getting in touch with to discuss your experience? Josie Easter, Service Customer Relations jeaster@toyotaofnorthaustin.com

May 15, 2025

The dealership showman was a very inactive. . By contrast the service department was busy. I like my service advisor Walter Ortiz and will keep using the service there. More

by BG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Ortiz
Report | Print
May 17, 2025 -

Toyota of North Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! General Manager jnegrete@Group1Auto.com

May 14, 2025

Rafael Greeted me and assured me my service would be complete on time. My car was ready early. Great service. Thank you. More

by cindyisaacson
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Montalvo
Report | Print
May 17, 2025 -

Toyota of North Austin responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 13, 2025

Friendly staff and helpful service moved team, this place always feels like home when we visit More

by buyhomesnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jared
Report | Print
May 14, 2025 -

Toyota of North Austin responded

Hi, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 12, 2025

We got there at 12 for an oil change and Brantly was the one who attend us and my car was ready at 12:50 and we waited almost 2 hrs at 1:45 I went to ask if my car was ready and it was but brantly Brant che More

by Dasne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brantly Brant cheatham
Report | Print
May 12, 2025 -

Dasne responded

We got there at 12 for an oil change and Brantly was the one who attend us and my car was ready at 12:50 and we waited almost 2 hrs at 1:45 I went to ask if my car was ready and it was but brantly Brant cheatham went to lunch and didn’t even told me it was ready I had to go ASK so unprofessional..

May 16, 2025 -

Toyota of North Austin responded

Thank you for your feedback. Clear communication is very important to us and I'm sorry to hear that we fell short during your visit. If you need any further assistance, please don't hesitate to reach out to me. Josie Easter, Service Customer Relations jeaster@toyotaofnorthaustin.com

May 11, 2025

Made appt on line with list of things to be checked. Very easy and efficient. Services and prices clearly explained. Battery tested weak so I approved new one. That price and warranty clearly explained. More

by carolynrose34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brant Cheatham
Report | Print
May 13, 2025 -

Toyota of North Austin responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 11, 2025

Excelente lugar Excelente servicio te tratan muy bien la atención al cliente es muy buena More

by Orlando santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sat Amor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2025 -

Toyota of North Austin responded

Hola Orlando, ¡nos alegra mucho haberte brindado una experiencia tan positiva! No dudes en contactarnos si hay algo más que podamos hacer por ti.

1
2
...
127