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1,221 Reviews of Toyota of North Austin - Service Center
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April 03, 2025
Jared in Service Center is always extremely helpful. I followed him over from the south Austin location. He’s had my loyalty for years. Marco in sales was extremely helpful today. My wife and I ended up I followed him over from the south Austin location. He’s had my loyalty for years. Marco in sales was extremely helpful today. My wife and I ended up trading her car in and buying a new one. We had no intentions of doing that today. Lastly, Efrain, our Finance Manager was extremely helpful. The whole process went extremely smoothly. More
by nharbison
Employees Worked With
Jared Jones, Marco Garza, Efrain Sanchez
April 02, 2025
They got me in quick when I arrived, when there were many other people there. My helper was Jared, he helped me with anything and was great. Break down of prices and explained to me all everything that they other people there. My helper was Jared, he helped me with anything and was great. Break down of prices and explained to me all everything that they found with the diagnosis part. Sad thing is that it does take a long time to fix, but they tell you on the phone if you ask and they have coffee and donuts available if you are there in the morning. Overall great experience. More
by Squid
Employees Worked With
Jared -5
March 29, 2025
Advisor Rafael Montalvo provided excellent service and went above and beyond to answer all my questions and help me resolve my concerns. Thank you went above and beyond to answer all my questions and help me resolve my concerns. Thank you More
by Elizabeth
Employees Worked With
Rafael Montalvo
March 29, 2025
I come back because of the outstanding service offered by Jared Jones, my service rep. He’s smart, helpful, thoughtful - great work as always, Jared! Jared Jones, my service rep. He’s smart, helpful, thoughtful - great work as always, Jared! More
by MajBurns
Employees Worked With
Jared Jones
March 28, 2025
Service department unprofessional I had to call every day for 20+ days to find out about my vehicle and in the process my car was damaged sent to the Bodyshop. I requested pictures of the damage after I was for 20+ days to find out about my vehicle and in the process my car was damaged sent to the Bodyshop. I requested pictures of the damage after I was repaired never got pictures and I was treated very poorly. I would not recommend it. No way you know how I’ve been treated better at a small mom and Pop shop which surprise me it being a certified Toyota dealer and I am a big Toyota fan. More
by Salbi6671
Employees Worked With
Jenner
March 28, 2025
Excellent service. Service advisors very knowledgeable. Great team of technicians. Service department as a whole dependable. Service advisors very knowledgeable. Great team of technicians. Service department as a whole dependable. More
by dbeistline2011
Employees Worked With
Jared Jones
March 27, 2025
Everyone is very friendly & helpful. There are many comfortables places to sit & wait for service. There are many comfortables places to sit & wait for service. More
by Annie
Employees Worked With
