Toyota of Hollywood FL | Page 355

I went to do the 15,000 mile service, Romel answered me. He explained to me that the service is free, the basic thing is, but they had to do other extras not covered for 245 dollars without being asked me. He explained to me that the service is free, the basic thing is, but they had to do other extras not covered for 245 dollars without being asked, he told me that in all the agencies they will charge me. covered by warranty. I decided to take the car with me. It's my fourth Toyota and I will never go back to Hollywood Toyota or recommend it. More

Terrible experienceThey did not know where the car was Terrible experience They did not know where the car was that was for sale Internet dept that I spoke with could not be found Manager did not even m Terrible experience They did not know where the car was that was for sale Internet dept that I spoke with could not be found Manager did not even move from his perch More

I had a very good experience buying our Toyota Tacoma with them. Especially with the sales person Edwin Rosado extremely nice went far and beyond helping us and paying attention to every detail that we with them. Especially with the sales person Edwin Rosado extremely nice went far and beyond helping us and paying attention to every detail that we asked. And we asked a lot! Very polite no words to describe him. And also from the finance dept Sandy Waugh, explaining every single number, no hiding fees. I felt since long time ago, very confident buying a car from them. More

The customer service is beyond appalling. 3 different people gave me 3 answers about a brand new car I purchased from them. They were rude and unhelpful. people gave me 3 answers about a brand new car I purchased from them. They were rude and unhelpful. More

Richard was a great help. I purchased a Toyota Camry in 2011, the car was great so I bought a 2019 from a dealer that was closer to home. I went to look at 2020 Camry's just to look, I didn't need a new ca 2011, the car was great so I bought a 2019 from a dealer that was closer to home. I went to look at 2020 Camry's just to look, I didn't need a new car however, when I got there Richard was informative, professional, and everything I said I would consider, he produced. The process was very organized and although I wasn't looking to buy a new car, I ended up leaving with a 2020 SE Camry (the car I really wanted from the beginning). I was extremely happy. I didn't feel like I was being sold. It was a great experience. More

Nelson was very helpful and thorough explaining the car features, warranty information, financing options and prep working. He helped us tracking down the necessary paperwork within other departments. We w features, warranty information, financing options and prep working. He helped us tracking down the necessary paperwork within other departments. We will ask for his assistance the next time we have a need for a car Other employees in used car sales where not equally friendly nor had same attention about masking because of Covid More

This is milagros aponte I’m so happy with my Toyota Corolla , 2019 Nelson was very good and patient with me , he always listened for what I was looking for , he is the best !!salesperson If I come bac Corolla , 2019 Nelson was very good and patient with me , he always listened for what I was looking for , he is the best !!salesperson If I come back again to buy another one I will love Nelson helped me again , I’m so happy he helped me to find the right car for me ! Thank you Nelson also Adin Acevedo was very friendly I felt like home getting my care thanks 😊 More

Awful service department i’ve been trying to service my car that I have a lease from them for the past three weeks every time I go They tell me it It’s not possible because they are extremely busy and they car that I have a lease from them for the past three weeks every time I go They tell me it It’s not possible because they are extremely busy and they don’t have time for oil changes to make a appointment well I did make one and I show up and They still didn’t take care of me because they said they had too many cars that showed up without a appointment and they were inside already . I will never buy or lease another car from them ever again very inconvenient service department , please avoid the headaches buy from another dealer that is not Hollywood Toyota . More

Second time in two weeks going to Toyota of Hollywood looking for the car that they have in the paper they take me down to used car dealership and they don't have the car and they try to sell me a new ca looking for the car that they have in the paper they take me down to used car dealership and they don't have the car and they try to sell me a new car I will not stop at the Toyota of Hollywood again bait and switch More

Amazing place for a new car and everything 👏🏼👏🏼 I went here without any opportunity to get a new car but Sandra molina she did everything soo thank you went here without any opportunity to get a new car but Sandra molina she did everything soo thank you More