Toyota of Hollywood FL

DO NOT BUY HERE!!!!! Worst dealerships ever do not buy your car here!! ! Me and my Wife went in to see a used car (2009 Toyota Corolla) that we saw on the internet, howeve Worst dealerships ever do not buy your car here!! ! Me and my Wife went in to see a used car (2009 Toyota Corolla) that we saw on the internet, however, they totally ignored that and went straight to trying to sell me a new car when I specifically told him we did not want a new Car because we knew that is was going to be way too expensive for our budget as a first time buyer. Eventually, we were told that we could get approved even thought we did not have the credit for it. Then we start filling out all the paper work even after DENNIS AGUILAR WAS told that we did not want the car he continued to be very aggressive and unprofessional with his sales tactics! Soon after Dennis asked for our credit card, we asked what for and he said just so we can have it on file. My wife being gullible and trusting him she gave him the card for the deposit he said nothing would be ran until a deal was agreed upon. We then head over to finance and start talking number they were trying to help us with our budget but the number were not for our budget. We tell them that we couldn’t make the payments and that we were going to go somewhere else, then Dennis comes running from left field and starts telling us that we should go look at used cars which is what we had told him initially. So we then head over to the used car lot that where we didn’t like anything we saw, Dennis continued with his pushy salesman tactics and did not want to lose us as a potential buyer. We then left soon after Dennis gave us a call and told us that he had a better car and to come back tomorrow. 3 hours after leaving the dealer my wife when to go use her card and it was declined, we go and check her bank statement and it was 0!!!!!!!! I call Dennis and could not get a hold of him for 2 hours!!! After reaching Dennis I asked him why he ran the CC after he had told us that nothing would be ran until we came to a agreement. He soon after gave us a BS excused and told us once again to go back tomorrow to the lot. We go back to get the refund and we were not able to get the refund after 3 days!! PLEASE DO YOURSELF A FAVOR AND BUY YOUR CAR SOMEWHERE ELSE !! More

Great Experience! Mr. Danny Rodriguez first called and left a very professional message regarding a great offer! I visited on May 26, 2014 and Mr. Rodriguez helped with Mr. Danny Rodriguez first called and left a very professional message regarding a great offer! I visited on May 26, 2014 and Mr. Rodriguez helped with a trade in and a purchase of a new car. I received a great service from Mr. Rodriguez! More

Great Experience at Toyota of Hollywood This is the third Camry we purchased from Toyota of Hollywood due to excellent customer service and great prices. We have gone to other dealerships to This is the third Camry we purchased from Toyota of Hollywood due to excellent customer service and great prices. We have gone to other dealerships to look but we always wind up coming back here when it is time to purchase. There is a big difference in the attention we receive here when compared to other dealerships. It makes us want to return each time. Mr. Bobe provided excellent service and was very personable. He answered all our questions with patience and in great detail. We would certainly buy another car from him and this dealership and would recommend both to our friends. I would rate our experience as excellent. More

Scourge of Toyota The experience of simply test driving a Toyota Corolla turned into a high pressure sales pitch that lasted almost an hour. I had the misfortune of be The experience of simply test driving a Toyota Corolla turned into a high pressure sales pitch that lasted almost an hour. I had the misfortune of being targeted my Mr. Prince (I don't remember his first name) who accompanied me on the test drive back in March 2014. To begin with any dealership you go to makes a photocopy of your license and returns it to you IMMEDIATELY before the test drive. Toyota of Hollywood will keep your license ransom so that you are forced to go into the office to retrieve it. Once this happens buckle brace yourself because you will be hammered. When we returned to the office Mr. Prince baited me into running my credit. You can call it whatever you want and blame the customer since its their credit being run, but at the end of the day but Mr. Prince was acutely aware of what he was doing. After almost an hour of being attacked by this man into almost buying a car, at a price which was not even worth the ordeal btw, I was finally able to demand and receive my license back. This wasn't the end of it, however, as Mr. Prince chased me down in the parking lot to tell me that I shouldn't run my credit anywhere else since it would affect my rating. Even after I emerged from this Mr. Prince called me incessantly for days after even though I did not pick up. Only after I finally answered and firmly told him to stop calling did the calls finally cease. This dealership is so bad that on a 1-5 scale giving them a rating of even 1 would actually be doing them a favor. If I were an executive at Toyota I would be embarrassed to have this dealership sell my automobiles. More

EXCELLENT SELLER AND FRIENDLY PERSON The seller was very friendly, he wait for us at the last minute, we arrived to Hollywood Toyota at 8:55 PM and the store closed at 9:00 PM, I finished The seller was very friendly, he wait for us at the last minute, we arrived to Hollywood Toyota at 8:55 PM and the store closed at 9:00 PM, I finished at 12:00 PM and he was with us at every moment... Thank you so much Richard Jean-Louis I love my new car..... More

Very profesional Initial oil and filter visit the car came out with a rattle which wasnt there before. When I took it back they fixed the problem and offered free oil Initial oil and filter visit the car came out with a rattle which wasnt there before. When I took it back they fixed the problem and offered free oil and filter change for the inconvenience. Pleasantly surprised and very professional. More