Toyota of Hollywood FL

Frank is always able to accomodate me for service, with ot without an appointment. Last visit I only had a short time available and Frank was still able to have the service performed. ot without an appointment. Last visit I only had a short time available and Frank was still able to have the service performed. More

My experience at Toyota of Hollywood was good and the salesperson that assisted me was fair. I gave an overall rating of "good" for the dealership because my experience in purchasing a used car went as g salesperson that assisted me was fair. I gave an overall rating of "good" for the dealership because my experience in purchasing a used car went as good as purchasing a used car from a dealer could be. More

Everyone was very helpful, making my buying eexperience significantly less streesful. I did not feel pressured and was given plenty of time to make a decision of which car i wanted to purhase. I would most significantly less streesful. I did not feel pressured and was given plenty of time to make a decision of which car i wanted to purhase. I would most certainly recommend Toyota of Hollywood to everyone. More

Purchased my first Tacoma at another Dealer in Delray Bch. all went seamlessly back then. When I decided to replace it with a new one I went back after getting a price I liked .After arriving at the deal Bch. all went seamlessly back then. When I decided to replace it with a new one I went back after getting a price I liked .After arriving at the dealer all that changed! So I started shopping around at different Toyota Dealers. Almost put off the buying a new Tacoma altogether. Until I got in touch with Sandra Molina at Toyota of Hollywood. No hassles, no Stress. She told me what the price would be, and that is what I paid! The Tacoma, with color and option I wanted, it had to be ordered! No problem and at no Extra cost! Like the way other Dealers wanted adding to the price.. In fact I almost drove off the lot, with my new Tacoma, to find out it didn't have a certain option, which I wanted! No Hassles to keep that one, she simply squashed that transaction. And reordered My Tacoma!! I can't say enough how happy I am with Toyota of Hollywood, And How pleasant it was having, Sandra Molina, and her assistant working with me. It was the best, now my wife takes her RAV 4 and me my Speedway Blue Tacoma up to Toyota of Hollywood for service. I will recommend Sandra, and Toyota of Hollywood to family and friends.. When it’s time for another Toyota I will be going back to Toyota of Hollywood More

I have been doing business with Toyota of Hollywood for 12 years. After buying my Toyotas from them, I have used them exclusively for service. The service I receive has made me a loyal customer. As soon 12 years. After buying my Toyotas from them, I have used them exclusively for service. The service I receive has made me a loyal customer. As soon as I drive into the service center, I am immediately greeted by a service rep. The quality of service is excellent and they act like they value my business. The service reps are always very friendly and even give me a car wash. I leave with my car in great shape and lookin' good, too! I would not go any other place for service! More

I bought a preowned Toyota from this dealer and regret not taking the time to read the reviews before making the purchase. Before signing the contract the car interior was okay. I made the down payment an not taking the time to read the reviews before making the purchase. Before signing the contract the car interior was okay. I made the down payment and due to some unavoidable circumstances was not able to pick the car the next few day. Had already told them and they were okay with it and happily took the deposit and I signed the contract. later, when I went to pick the vehicle found some damage to the interior so started questioning about it. With this inquiry the entire staff including the sales man changed their attitude and their tone was extremely rude. No body wanted to take the responsibility to talk and every minute I was introduced to another person to take care of it. I waited several hours just to bring my car home. Finally, I don't know who but someone made the decision to give me a discount for the damages and told the cashier what to do or whether the cashier did something but I don't know what was the long discussion between the cashier and manager was. I followed the cashier paid the bill and the cashier gave me the receipt. I saw my bank the checks are cleared. Next day I get a call that I took the vehicle without making a payment. Don't know the level of qualified people are there if the car was not paid the books wouldn't reflect that the car was paid in full. I made the payment via checks, I received the receipt and the sales man pull the car gave me the key saying enjoy your car and I left their parking (only to realize that the head lights don't work...aha! safe Toyota driving!). I didn't knew the cheap quality and level of their services and should have insisted to change the contract. I thought they are really nice taking care of the issue so why create unnecessary steps; but it was a trick to get rid of the preowned car. Next day no body remembered any discount for the damage and no headlights working. They start to threaten to take away the car. I am a professional and is horrified with their level of talk. Don't know if this was just another tactic to sell another pre-owned vehicle. The finance department and the sales man don't hesitate to make harassing phone calls at work rather than to see what internal manipulations are made by their employees handling such info. They call and threaten to take the car away. I don't understand that how the cashier is able to close the transaction one time and open it up as unpaid another day. There were enough reviews about this place to get the idea before going there I wish I had made some effort to read what I might be getting into. Watch out guys to deal with the after effects once the car has left their parking lot. There are many other dealerships in the area. You probably will spend more time regretting the purchasing experience than to enjoy the vehicle. This place stinks! Regardless of what the employees do even the managers do not have the decency to apologize rather they make full effort to blame the customer :( Rather than seeing that their own employees are involved in manipulating the transactions and simply telling the customer it was a mistake and try to clarify what happen and now they want more money they will create a whole big story to keep you busy for no reason :( I just want to bring this to their management's attention and the employees refuse to provide the contact info. More

Stopped once to check out the car that I was thinking on purchasing and had to come back as the service provided & price couldn't be beat by any other Toyota dealer in South Florida. Been back to service m purchasing and had to come back as the service provided & price couldn't be beat by any other Toyota dealer in South Florida. Been back to service my vehicle w/out any issues, courteous service and friendly staff. Would highly recommend Toyota of Hollywood. This is actually my second purchase from this dealer. More

The reason that I have given hour facility this ratinge is because even through everyone is nice sometimes the quality of the work is questionable. For instance, on two occasions I had to return my car to is because even through everyone is nice sometimes the quality of the work is questionable. For instance, on two occasions I had to return my car to you after one for your technician have worked on it either because they did not reset the button after maintenance or the they had missed something (making the job incomplete). For the high prices your facility charges you should be providing excellent repair or maintanance work. More

The sales rep. is the best i deal with, but the reception and the dept. to order special parts are terrible to deal with, my sales rep make everything under her power to make sure i was very satified with and the dept. to order special parts are terrible to deal with, my sales rep make everything under her power to make sure i was very satified with my purschase, the name is, Sandra Molina ,but she is from Santo Domingo and she is the best, second time that i buy car from her and her service execeed my expection. P.S THE FURNITURE INSIDE THE DEALER NEED TO BE UPGRADE , LOOK VERY AFWUL WOULDN`T SEAT ANY ANY OF THOSE SEAT . Best Regards Luis Esteban More

I was treated exceptionallly well and the whole process did not take too many hours. Everyone was very helpful, friendly and cooperative. It was almost a pleasure buying the car that I wanted. did not take too many hours. Everyone was very helpful, friendly and cooperative. It was almost a pleasure buying the car that I wanted. More