Toyota of Hollywood FL

DON'T HONOR THEIR WORD...LIE...LIE..LIE BAD Dealership...... DON'T HONOR THEIR WORDS. If I could give a negative stars I would too. They all LIE to try to sell their car and bad mouth othe BAD Dealership...... DON'T HONOR THEIR WORDS. If I could give a negative stars I would too. They all LIE to try to sell their car and bad mouth other dealership when their price can't match the other dealership. They said the other dealership just want to lure you back. However, Toyota of Hollywood is the one want that are doing this dirty trick and would not honor it. GiGi (manager) call me back on Sunday around 6 to see if they can do anything for me to buy their car. There is only $1000 different between the 2 dealers. They said give them an hour to work it out to see if they can work it out for me. They call me back 15 minutes later and agree to match the other dealer price. They told me to come down there and do the paper work. I took off from work (i have 3 young kids) so I can come there. When I get there, they said there is no way they can sell at that price. They even have the manager - GiGi come out and in front of her manager and the sell manager admitted that she did told me that they will sell me at that price but all they did was "NO, sorry. SHe had bad information. We can't sell it". No apology whatsoever from GiGi. If they don't HONOR their words..... what can you trust them with.... Maybe I should go with HONDA. DON'T GO TO TOYOTA OF HOLLYWOOD. I should have read the review about them before I shop there. Another thing, Asian please AWARE (especially Chinese who do not speak any English). The salesman act like he is helping you but he is actually helping his pocket. He is not Asian but he speak fluently Chinese. From the price he give me at $40K he can lower it down to $30K. If other Chinese people that don't know about negotiate or about the car, he could has sell it to them for $38K and make them believe he saves them $2K. Shop around and with other dealer. DO NOT GO HERE AT TOYOTA OF HOLLYWOOD. More

Awesome Dealership! I have gone to various Toyota dealerships in the tri-county area and this dealership has been the best. The sales department was forth coming and did I have gone to various Toyota dealerships in the tri-county area and this dealership has been the best. The sales department was forth coming and did not beat around the bush with me, which was appreciated. I had to wait for my vehicle after purchasing and fully expected to be treated differently when I went to pick up my vehicle (since I already purchased the vehicle) but I was pleasantly surprised that they were just as accommodating. The customer service was on point every time by the sales, finance and service department. This dealership has the first finance department that I have dealt with that I actually liked. Two thumbs up guys. More

TWO THUMBS UP, FELT LIKE FAMILY I have always been afraid of dealers and the run around they give you, but that all changed on Tuesday went i went to buy my mom a car. At the moment I have always been afraid of dealers and the run around they give you, but that all changed on Tuesday went i went to buy my mom a car. At the moment i walked in i felt at home, Sandra Molina and Xiomara Cadiz could not have been more lovely and caring about our needs. They took the time to show my mom all the colors and explain the features and gave us the best rate in the market. From there they past us to finance with Christina and she was on point explaining everything from there we went back to get the car and even though it was late Xiomara programed my moms phone and all her stations and she did it with love. I appreciate both of them greatly because their is nothing better than to see your mom smile in her new car. This is not a job for them this is their passion, i officially feel part of the Toyota of Hollywood family. Again thank you for the best experience i have had buying a car. More

Very good service and friendly staff. We had the opportunity of receive a very good sales service at this Dealership from Juan Bautista and also a very good finance service from Max Martín We had the opportunity of receive a very good sales service at this Dealership from Juan Bautista and also a very good finance service from Max Martínez. They help us to find the way to close the negotiation giving us options and assistance during the purchase process for our new 2015 RAV4. It was very nice to work with them because their efficiency and job knowledge made the process smooth. Of course, We will recommend Toyota of Hollywood to our friends and relatives. Thank you very much!! Maria Ochoa and Jorge Marín More

EXPERIENCE OF PURCHASING USED VEHICLE AT HOLLYWOOD TOYOTA My sales person Bob E. Bobe was friendly, courteous an knowledgeable in assisting me with my purchase of a 2011 Camry. I had to practically beg his ma My sales person Bob E. Bobe was friendly, courteous an knowledgeable in assisting me with my purchase of a 2011 Camry. I had to practically beg his manager Steve Ostrov to have the head lights buffed and the paint touched up on this vehicle. He was not eager to this for me and gave me a hard time. I had a lousy experience with waiting 4 hours to have 6 spots of paint on the hood and one scratch on the rear bumped touched up. Brian from First Finish detailing left me stranded. I had to be at work at 12 noon that day. I told them this when I arrived, they didn't give a crap. I was the second car there at 8:30 Friday 10-31-2014. The other detail guy kept putting the wrong color paint on car. He kept putting silver, the car is gold. That whole experience put a sore taste in my mouth. I was 1 hour late for work due to the detail company. Mr Bobe was very kind and considerate to me. He actually brought me the extra keys to my vehicle as I could not get there . I feel he deserves BIG KUDOS Regards, Annmarie Meo More

Excellent experience!! Will definitely recommend to friends and family! Thank-you so much!! Pleasure to work with. Pete was great and everyone was so friendly experience!! Will definitely recommend to friends and family! Thank-you so much!! Pleasure to work with. Pete was great and everyone was so friendly and helpful. More

Richard Jean-Louis We found Richard Jean-Louis to be professional and patient with two seniors looking to buy a car at a reasonable price, Today we went to church in a n We found Richard Jean-Louis to be professional and patient with two seniors looking to buy a car at a reasonable price, Today we went to church in a new Camry. Thanks Hollywood Toyota!JeanANDClaude Terpening More

Great experience! Had a great experience in Toyota of Hollywood fl with Max Martinez, and Robert Maldonado I would definitely recommend this guys to all of my friends! Had a great experience in Toyota of Hollywood fl with Max Martinez, and Robert Maldonado I would definitely recommend this guys to all of my friends! More

Danny did an excellent job! You will be in good hands with Danny. He is a pleasure to work with and bends over backwards to keep you happy. Rich Israel You will be in good hands with Danny. He is a pleasure to work with and bends over backwards to keep you happy. Rich Israel More

GREAT SERVICE BY SANDRA MOLINA AND XIOMARA CADIZ GREAT CUSTOMER SERVICE BY XIOMARA CADIZ AND SANDRA MOLINA XIOMARA (KNOWS HER CARS) SHE ALSO PROGRAM MY PHONE TO MY CAR. I WILL RECOMEND TOYOTA OF H GREAT CUSTOMER SERVICE BY XIOMARA CADIZ AND SANDRA MOLINA XIOMARA (KNOWS HER CARS) SHE ALSO PROGRAM MY PHONE TO MY CAR. I WILL RECOMEND TOYOTA OF HOLLYWOOD. More