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Toyota of Hollywood FL

Hollywood, FL

4.3
3,269 Reviews
If you’re in the market for a new or used car, you’ve come to the right place. The staff at Toyota of Hollywood is committed to helping you find the right vehicle for your needs. What’s more, we’re also dedicated to helping you maintain it long after you drive it home for the first time. So where do we begin? Most like to take a look at the latest Toyota models to hit our showroom including the popular Toyota Camry, Corolla, Prius, Tacoma and Tundra. Those looking to keep some of that hard-earned money in their pockets, meanwhile, like to consider our lineup used cars as well. Of course we also provide auto financing specialists on site who can help you find the right loan or lease for your needs. From start to finish, we’re by our side to make the buying process as easy as possible. Whatever your automotive needs may be, Toyota of Hollywood is here to serve you. Our dealership is located at 1841 North State Road 7, Hollywood, FL 33021. We’re a quick drive from the surrounding areas of Fort Lauderdale, Davie, Pembroke Pines, Hialeah, Boca Raton, and Miami areas. We serve the tri-county area of Palm Beach, Broward and Miami Dade County. Come see what we can do for you today!
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1841 N State Rd 7

Hollywood, FL

33021

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Showing 3,269 reviews

July 12, 2021

We were very pleased with the service we were given. I even when back the next day because I was having a problem with the Toyota app she fixed it immediately . She also said call anytime if we have a pro More

by Queenieck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Toyota of Hollywood FL responded

Thank you for the wonderful feedback and for trusting the Toyota of Hollywood team with your business. We're here to help whenever you need us! Safe travels, and come back again soon!

July 12, 2021

Thanks Ciso for helping me to chose my new car... thanks for your time and patience...love love it... keep up the good work... thanks again.... More

by Denise Thompson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciso
Jul 13, 2021 -

Toyota of Hollywood FL responded

Denise, thank you for taking the time to leave us a review! We are pleased to hear that Ciso took good care of you here at Toyota of Hollywood, and we will certainly pass along your kind words. We hope that you continue to enjoy your new car!

Jul 13, 2021 -

Denise Thompson responded

👍

July 05, 2021

This is in regard of new sales Tyler Hasson invited us at dealership and never show up or assign anyone to help us. Waited for 30 mins called him many times he hung up on us. I was able to purchase the v More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Hasson , Prince
Jul 06, 2021 -

Toyota of Hollywood FL responded

Jay - I apologize for any lack of communication on our end here. We strive to deliver a seamless and accommodating purchase experience for our guests, and it is never our intention to inconvenience them. I assure you that we will use this feedback to improve our practices moving forward. Lastly, I understand that we have lost your business, but please don't hesitate to reach out if there is anything more we can do to assist you. Thank you, Herbie Lopez - General Sales Manager - 954-893-4606

June 30, 2021

Last week 06/22/21,I was very impressed with the customer service (Andris Prado).she is amazing, she keeps me informed about my car and always keeps me happy.she is a great one I recommend all my families wh More

by Ronelmarcellon/Desmond Marcelon
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andris
Jun 30, 2021 -

Toyota of Hollywood FL responded

It was so kind of you to post about your experience with Andris. We are committed to customer satisfaction and I am glad that came through to you. Thanks for choosing Toyota of Hollywood!

June 29, 2021

The Service Department is wonderful full. Appointment setting is horrible More

by mirbbarone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Manning
Jun 30, 2021 -

Toyota of Hollywood FL responded

Thank you for taking the time to leave us this review and feedback. We do strive to be accommodating throughout the service here, and I would be more than willing to speak with you directly about the appointment process and ensure that we improve going forward. Please don't hesitate to give me a call. Thank you, John Diaz - Service Manager - 954-893-4662

June 11, 2021

Beyond terrible. Worked with Tyler Hasson who provided a very aggressive quote over the phone. When we filled out the credit application Tyler no longer answered his phone. When calling the dealership multi More

by AlexD
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Hasson
Jun 16, 2021 -

Toyota of Hollywood FL responded

Hello Alex, I am very sorry this error occurred. Please rest assure we have coached Tyler internally for his mistake to avoid future mishaps with anyone else. Thank you for your understanding!

June 03, 2021

Me atendieron excelente, estuve todo el proceso bajo la ayuda de Luis Sulbaran, in servicio increíble y muy eficiente, 100% recomendados. Y súper friendly a la hora de ayudarme con mi primer carro! More

by Mitch120399
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Sulbaran
May 31, 2021

Stay away! Toyota of Hollywood made this experience torture! The original salesperson I was in contact with for a while made an appointment but then we came in and was on vacation. Many mishaps like or More

by Review
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Toyota of Hollywood FL responded

I am very sorry you encountered this experience at our location. We have addressed this matter internally and sincerely apologize. We appreciate you taking the time to share this as it allows us to improve our procedures and better serve our customers. Thank you for your business.

May 06, 2021

Mi comentario es negativo, no resuelven mi inconveniente y nadie sabe nada me parecen incompetentes y la atención al cliente es pésima.no lo recomiendo More

by ninaruiz0208
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla Ramirez
Jun 16, 2021 -

Toyota of Hollywood FL responded

Lamento que hayas tenido una experiencia negativa. Sinceramente tratamos de brindar el mejor servicio y no lo cumplimos con usted. Espero cambiar su experiencia si alguna vez en un futuro nos permita la oportunidad. Gracias.

April 28, 2021

Very upset! Someone from TOYOTA OF HOLLYWOOD stole my Gucci sunglasses out of my car while I was getting my 40,000 mile service done. I have an appointment on Wednesday, April 21 at 12 o’clock noon and More

by jmmunro1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Toyota of Hollywood FL responded

Hello, we are very sorry this occurred at our dealership. We have spoken to the associates that were in contact with your vehicle and were unable to locate this item. We are very sorry that nothing was recorded on our cameras. We have trained our associates to emphasize securing any valuables prior to receiving their vehicle. Thank you.

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