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Toyota of Hollywood FL

Hollywood, FL

4.3
3,271 Reviews
If you’re in the market for a new or used car, you’ve come to the right place. The staff at Toyota of Hollywood is committed to helping you find the right vehicle for your needs. What’s more, we’re also dedicated to helping you maintain it long after you drive it home for the first time. So where do we begin? Most like to take a look at the latest Toyota models to hit our showroom including the popular Toyota Camry, Corolla, Prius, Tacoma and Tundra. Those looking to keep some of that hard-earned money in their pockets, meanwhile, like to consider our lineup used cars as well. Of course we also provide auto financing specialists on site who can help you find the right loan or lease for your needs. From start to finish, we’re by our side to make the buying process as easy as possible. Whatever your automotive needs may be, Toyota of Hollywood is here to serve you. Our dealership is located at 1841 North State Road 7, Hollywood, FL 33021. We’re a quick drive from the surrounding areas of Fort Lauderdale, Davie, Pembroke Pines, Hialeah, Boca Raton, and Miami areas. We serve the tri-county area of Palm Beach, Broward and Miami Dade County. Come see what we can do for you today!
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1841 N State Rd 7

Hollywood, FL

33021

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Showing 3,271 reviews

October 16, 2021

Cordial greeting and quick to assist you with the service you need. Friendly ambience there. More

by santiagosantiago99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romel Reyes
Oct 18, 2021 -

Toyota of Hollywood FL responded

Santiago, thank you for the great review! We appreciate the kind feedback and hope to earn your business again at Toyota of Hollywood. Safe travels!

October 15, 2021

Wait time for too long. I am a D M Veteran. I was called Wait time for too long. I am a D M Veteran. I was called that my car was ready I went outside talked to the valet and waited another 45 minutes wh More

by robertmanuel1955
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adin Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Toyota of Hollywood FL responded

We sincerely apologize that your visit didn't go as smoothly as planned, and we're sorry to have left you waiting. That is never the outcome we want for our valued clients. I will share this feedback with our team and ensure we use it as a learning opportunity, but if you'd like to discuss this directly, please don't hesitate to get in touch. I hope we get another chance to assist you down the road. Best, John Diaz - Service Manager - 954-893-4662

October 14, 2021

For the past two years My experiences with this dealer has been a good one.My time waiting has good,customer rep gives me good advice More

by Barrett.Aston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Toyota of Hollywood FL responded

We are always happy to see you! Thanks for your continued support of Toyota of Hollywood and we're looking forward to your next visit!

October 13, 2021

VAYAN A OTRO CONCESIONARIO TOYOTA..MENTIRAS Y MAS METIRAS. VAYAN A OTRO DEALER. Me recomendaron a CAMILO ALFONSO, Manager de un Departameto quien me dio 2 precios por escrito de Toyotas Corolla 2022 More

by ANDREINAHERRERA
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Toyota of Hollywood FL responded

Lamentamos mucho que no hubiéramos podido llegar a un acuerdo sobre un vehículo y nos disculpamos por la falta de comunicación sobre su plan de financiamiento. Ciertamente podemos entender su frustración aquí. Compartiré estos comentarios internamente para que podamos trabajar para evitar situaciones similares en el futuro, pero también le invito a usted llamarme para que yo pueda abordar sus inquietudes directamente. Estoy ansioso por corregir esto de cualquier manera posible. Buscaré sus detalles de contacto, también. Gracias, Herbie Lopez - General Sales Manager - 954-893-4606

October 11, 2021

The service is very good. The persons are kind and very professional doing always there best to help. It is really a pleasure to use this dealer in any way More

by Norella m guzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Oct 11, 2021 -

Toyota of Hollywood FL responded

Thanks for the wonderful review of Toyota of Hollywood! It makes us happy that our team was professional and great to work with.

October 07, 2021

To pick up my car after i order and y recive a call from the sales person it was 3 hours they say are cleaning More

by Nelson n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
2.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla
Oct 07, 2021 -

Toyota of Hollywood FL responded

Hi Nelson - I'm sorry to hear that you're frustrated. We never intend to keep our guests waiting, and I apologize for the delay you experienced. We value our guest's time, and it's disappointing that this wasn't exemplified during your visit. I would like the opportunity to speak with you directly to see what I can do for you. Please contact me at your earliest convenience if I can assist you in any way. Thank you, Herbie Lopez - General Sales Manager - 954-893-4606

September 29, 2021

Lack of understanding of Toyota product and misrepresentation of programs to lure customers. Disconnection between sales and management. More

by Troubled Sales
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Toyota of Hollywood FL responded

It is never our intention to mislead a customer and I am very sorry if we left the wrong impression. I will discuss these concerns with my team so we can work towards improving our process and provide a more seamless experience in the future. Thank you and please reach out if you'd like to speak further. Herbie Lopez - General Sales Manager - 954-893-4606

Sep 29, 2021 -

Troubled Sales responded

The issue starts with your sales management team who engage their salespeople and internet team to follow a pattern. Unfortunately, I do not take your concern seriously knowing the atmosphere of what went on in the dealership. You are very fortunate that no one has complained to the state or brought any litigation against the dealership.

September 22, 2021

JC was very helpful and very efficient to get the work and parts done on my Tundra due to vandalism on my truck. He gave me a good price and got the work done quickly. Will go back there for service if I More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JC
Sep 22, 2021 -

Toyota of Hollywood FL responded

Tim, we are happy to hear that JC took such great care of you and your Toyota Tundra! Thank you for your business and your confidence in our work. We hope to welcome you to Toyota of Hollywood again down the road!

September 21, 2021

Dealership is a great place to wait while servicing vehicle. Good opportunity to window shop new cars. More

by racer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 21, 2021 -

Toyota of Hollywood FL responded

Thank you for the positive rating and for choosing Toyota of Hollywood! It is our honor and pleasure to assist you. Come back soon!

September 19, 2021

I purchased my 2004 Toyota Camry and my 2018 Rav4 at this dealership Richard Kelly More

by Marvaanglin82@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Kelly
Sep 20, 2021 -

Toyota of Hollywood FL responded

Thanks for your continued support of Toyota of Hollywood! We look forward to taking care of you when you are in the market for your next vehicle!

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