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Toyota of Hollywood FL

Hollywood, FL

4.3
3,271 Reviews
If you’re in the market for a new or used car, you’ve come to the right place. The staff at Toyota of Hollywood is committed to helping you find the right vehicle for your needs. What’s more, we’re also dedicated to helping you maintain it long after you drive it home for the first time. So where do we begin? Most like to take a look at the latest Toyota models to hit our showroom including the popular Toyota Camry, Corolla, Prius, Tacoma and Tundra. Those looking to keep some of that hard-earned money in their pockets, meanwhile, like to consider our lineup used cars as well. Of course we also provide auto financing specialists on site who can help you find the right loan or lease for your needs. From start to finish, we’re by our side to make the buying process as easy as possible. Whatever your automotive needs may be, Toyota of Hollywood is here to serve you. Our dealership is located at 1841 North State Road 7, Hollywood, FL 33021. We’re a quick drive from the surrounding areas of Fort Lauderdale, Davie, Pembroke Pines, Hialeah, Boca Raton, and Miami areas. We serve the tri-county area of Palm Beach, Broward and Miami Dade County. Come see what we can do for you today!
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1841 N State Rd 7

Hollywood, FL

33021

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Showing 3,271 reviews

April 12, 2022

Spoke Tyler to sell a car. Told me to get title and come back. Came back with title and was told they could not buy. Asked to see owner or gm. Was told no. I would never tr More

by Mikesolomon516
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler
Apr 12, 2022 -

Toyota of Hollywood FL responded

Mike - I'm sorry to read about your experience. It sounds like there might have been a miscommunication here and I apologize that you're upset. We would be happy to assist with your car search, so please consider giving me a call. Thank you, Herbie Lopez - General Sales Manager - 954-893-4606

April 08, 2022

When I were waiting for my car arian we're very polite, he told me about my car so thank you Arian for helping me with my car. More

by Rosalie Allen
Friendliness
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arian
Apr 09, 2022 -

Toyota of Hollywood FL responded

Rosalie, thank you for sharing how much you appreciated our team's informative care! We're honored to be your chosen service provider at Toyota of Hollywood, and we hope you'll continue to rely on us for many miles to come!

April 07, 2022

Thank you Mr. Leo for providing me with great customer-expectations to the highest level. More

by Benjaminjacqueline380
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo
Apr 07, 2022 -

Toyota of Hollywood FL responded

We'll let Leo know that you say "Thanks." We appreciate your review and kind words about us. Let us know how we can help you again next time.

April 06, 2022

Renzo an excellent salesman and good advisor. He gave good information of the operation of the digitall system and also the improvement in this model. Very pleased with his ineterest I satisfyin More

by rjalmarzab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renzo Bolonaro five stars
Apr 07, 2022 -

Toyota of Hollywood FL responded

We are thrilled that you had such a successful experience working with Renzo and the team! Thank you for trusting Toyota of Hollywood with your business and for stopping by to leave a review. Safe travels ahead!

April 02, 2022

Best customer service! Super friendly team and referring everyone to Brandon he was professional and gave me the best prices ! More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2022 -

Toyota of Hollywood FL responded

Randy, we're so pleased to hear how much you enjoyed working with Brandon! It was our pleasure to provide professional care and excellent customer service at Toyota of Hollywood, and we hope we'll see you back again down the road!

March 31, 2022

After a frustrating experience with another service manager who wanted me to wait 4 hours to reprogram a key fob I found Daniel and he took great care of me and had me in and out in 20 minutes. He is More

by kathymax08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel service manager
Mar 31, 2022 -

Toyota of Hollywood FL responded

Kathy - I'm very glad to hear that Daniel could step in to assist you. I do apologize for your initially frustrating experience but appreciate you bringing this to my attention. We will use this as a training opportunity to ensure your next visit goes seamlessly. Thank you, John Diaz - Service Manager - 954-893-4662

March 29, 2022

Brian Singletary is a outstanding service advisor love the new state if the art of Building ladys room clean and service is done in a reasonable time unlike years ago but again my service advisor professi More

by josiet1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Toyota of Hollywood FL responded

Josie, what an outstanding review! It's excellent to hear that our new facility impressed you and that we delivered swift service. Thank you for continuing to choose Toyota of Hollywood to take care of your maintenance needs, and we look forward to your next visit!

March 16, 2022

Arrived early for appointment had a short wait for service writer. Arian was very nice promised to have me back in my car in one hour which he did. Last time I had my car serviced their I waited 3 hou More

by deeob6100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arian
Mar 16, 2022 -

Toyota of Hollywood FL responded

Thank you for the great review! We are so glad to hear that Arian and the team delivered such a successful and efficient service experience. Drive safely, and we hope to see you back at Toyota of Hollywood!

March 04, 2022

I explained my trunk hydraulic is broken. and will not stay up and slams shut on it’s own. He said they know the problem. l signed the agreement, then waited for nearly two hours in the wa More

by gae2009
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
I forgot his name. Trace via computer and security cameras.
Mar 04, 2022 -

Toyota of Hollywood FL responded

I am sorry to see that our team let you down and did not deliver a seamless service experience. We strive to take excellent care of our customer's vehicles, so it's concerning to have left a different impression. I understand you're frustrated, and I apologize for any inconvenience this caused. Let me know if there's anything I can do. Best, John Diaz - Service Manager - 954-893-4662

February 23, 2022

Took car in for a 845am oil change and tire rotation appointment and it took Four plus hours to finish imagine 4 hours for oil change. Tires were never rotated luckily we were not charged for the tire r More

by hollywoodjr123123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fidel Miranda
Feb 23, 2022 -

Toyota of Hollywood FL responded

It's extremely concerning to read about the way you were spoken to. This is not at all what we intend for our customers and I will address the situation right away. I also sincerely apologize for the delay and that we overlooked your tire rotation. I would appreciate the chance to make things right for you, but I won't be able to find your contact information from this review. Please give me a call at your earliest convenience. Thank you, John Diaz - Service Manager - 954-893-4662

Feb 24, 2022 -

hollywoodjr123123 responded

John Diaz I called you twice yesterday and just as others stated you Don’t return calls. That right there proves what Toyota of Hollywood is all about.

Feb 25, 2022 -

Toyota of Hollywood FL responded

I am very sorry you have been unsuccessful in reaching the service director. Please call me, the General Manager, Steve Ostrov at 954-893-4623. Thank you.

Feb 25, 2022 -

hollywoodjr123123 responded

Steve I called you yesterday and you also failed to return the call. I guess the only time you get good service is when you want to buy a car and the xxx kissing is awesome but once the papers are signed and 24 hrs pass the xxx kissing is done. Attention all that read this the service is horrible and the wait times 4 plus hours go somewhere else. Bye bye 02-25-22

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