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Toyota of Cleveland

McDonald, TN

5.0
5,127 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 5,127 reviews

January 01, 2026

Cleveland Toyota did a great job working to find me the perfect Tundra..!! In particular Dustin Shrader my Sales Consultant. Dustin took myself and my bride for a test drive and patently answered a weeks w More

by waltermoore365
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2025

Mr. Gregg was the best only one I prefer to buy from in Cleveland you need a salesman. He’s the guy Rose B. More

by Savannasmom27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2025 -

Toyota of Cleveland responded

Thank you, Rose! It's awesome you have such confidence in Gregg and our team! We truly appreciate your business and look forward to seeing you again at Toyota of Cleveland.

December 30, 2025

Our experience with Mike, Calloway, and Taylor at Cleveland Toyota was amazing! They made a typically boring process very quick, efficient, and enjoyable. They also made sure the vehicle we wanted w More

by abrashears86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Callaway Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2025 -

Toyota of Cleveland responded

We’re happy to hear that Mike, Calloway, and Taylor made your car-buying experience a breeze. Enjoy your new vehicle, and safe travels ahead! Thank you for choosing Toyota of Cleveland!

Dec 30, 2025 -

Toyota of Cleveland responded

We’re happy to hear that Mike, Calloway, and Taylor made your car-buying experience a breeze. Enjoy your new vehicle, and safe travels ahead! Thank you for choosing Toyota of Cleveland!

December 30, 2025

excellent customer service, great coffee, caring attitude from all staff, excellent location, clean restrooms, great service after sale, beautiful gift of excellent snacks More

by premier1349
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2025 -

Toyota of Cleveland responded

We're pleased to know you had a positive experience at Toyota of Cleveland! It's great to hear you enjoyed our customer service, coffee, and post-sale service. We hope to see you again in the future!

December 28, 2025

Bought new from them 7 years ago, did it again this last week. I absolutely hate the car buying experience/process....This dealership makes the process so much better. I bought a new 2018 Tundra off the s More

by RamJeepTUNDRA
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon McCormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2025 -

Toyota of Cleveland responded

Thank you for being such a loyal customer and for sharing your experience with us at Toyota of Cleveland! We're so happy to hear Dustin and our team made your recent purchase seamless. Here's to many more years together and we look forward to seeing you next time!

December 28, 2025

Great buying experience! Nathan was a great salesman! He was very informative, respectful and helpful. Justice was great to work with on the finance side. He went above and b More

by jakester1023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2025 -

Toyota of Cleveland responded

We're delighted to hear that Nathan and Justice made your buying experience great at Toyota of Cleveland. Thank you for recommending us and enjoy your new vehicle! Safe travels!

December 27, 2025

Very happy with the team at Toyota of Cleveland. Honest, ethical, and trustworthy. Kenny Jones and Justice Goodner were great to work with! More

by Sthl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2025 -

Toyota of Cleveland responded

Thank you for sharing your experience with Kenny and Justice! We appreciate your business and we hope to see you again at Toyota of Cleveland.

December 27, 2025

Excellent to work with very accommodating willing work with us price extended warranty. Best Western have ever dealt with More

by freddyleamon13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2025 -

Toyota of Cleveland responded

Thank you for sharing your review! We are thrilled that our team made the car-buying process a breeze. We hope to see you again at Toyota of Cleveland.

December 25, 2025

Good customer service. Damon kept me informed and updated to date on my car’s arrival. Helpful going over the features. More

by KHickerson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2025 -

Toyota of Cleveland responded

Keeping you informed every step of the way is what we do best! Thank you for choosing Toyota of Cleveland and for sharing your experience with Damon. Enjoy your new car!

December 23, 2025

Tyler Gibson (salesman) Justice Goodner(finacial) Sales- Justin Chretien- and GM and if I failed to mention someone I met today I apologize. This experience was amazing. This team right here no words. Every More

by Ben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Gibson
Dec 23, 2025 -

Toyota of Cleveland responded

Ben, thank you for sharing your wonderful experience with our team! We're pleased to hear everyone made your visit enjoyable. We truly appreciate your recommendation and look forward to assisting you in the future. See you again at Toyota of Cleveland!

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