Toyota of Bay Ridge Brooklyn

Rohan Khadka Got a RAV4 from Rohan. He worked really hard to get the car we wanted. Highly recommend him. He made sure we had everything we needed before we closed Got a RAV4 from Rohan. He worked really hard to get the car we wanted. Highly recommend him. He made sure we had everything we needed before we closed the dealer. More

I have nightmares about them This circus makes me sick every time I walk by. I had a horrible experience with the sales and finance department. On the day I came to pick up my new This circus makes me sick every time I walk by. I had a horrible experience with the sales and finance department. On the day I came to pick up my new 2016 Rav4 they decided to change the interest rate from 0% to 1.9% without telling me. I had to ask about it when i saw it on the contract. Very shady. After a huge argument Steve from finance told me it would take him 2 weeks to refund my deposit. I call back a month later to find out he did not put in no request for my refund and lost my information. Anthony Nespoli a manager assures me he would help me get my refund back after I give him my card information. 2 weeks later he has Jake a sales associate call me back to help me with the refund. Anthony promised he would get the refund to me in 2 days so I concluded he also lost my information and never put it in for processing 2 weeks ago. Jake made good on his 2 week promise and I finally receive my deposit back 2 months later. Thank you Jake I appreciate your help. I would never consider buying from them again. Think twice before you put down a deposit and save yourself the stress. More

Service Had A routine service appt for my Corolla with Kenny. amazing service, very friendly and super helpful. I will be coming back soon to update my regist Had A routine service appt for my Corolla with Kenny. amazing service, very friendly and super helpful. I will be coming back soon to update my registration and will definitely be asking for him again! More

Ozzy Quintana is by far the most knowledgeable sales person. I visited Honda, Buick and Ford in Brooklyn and was sadly disappointed by the lack of these dealership is by far the most knowledgeable sales person. I visited Honda, Buick and Ford in Brooklyn and was sadly disappointed by the lack of these dealerships ability to answer questions regarding comparisons of SUV's with third row seating. Ozzy was able to clearly articulate why the Toyata Highlander was a superior car to the alternative models. For example- the Honda Pilot does not have three zones for climate control which renders the third row to be a hot unpleasant experience in the PIlot. Ozzy was professional, friendly and never pushy. He was also very patient in explaining in detail the pros and cons of leasing vs. buying a car and furnished me with the information I needed to make educated choices. Thank you Ozzy, I love the Highlander! Elizabeth Morehouse More

Avoid this dealership! A bad experience trying to have my truck fixed here. Not helpful and disrespectful. I don't write reviews unless the experience was that bad. A bad experience trying to have my truck fixed here. Not helpful and disrespectful. I don't write reviews unless the experience was that bad. More

Best dealership in Brooklyn I had the pleasure of being assisted by Ozzy, who helped me find a really good car for my needs. He was very professional and friendly. He was very kn I had the pleasure of being assisted by Ozzy, who helped me find a really good car for my needs. He was very professional and friendly. He was very knowledgeable and gave me good advice. He dedicated time to helping me find what I needed and for a reasonable price. Mr Karim and Michael, both managers, were also very pleasant and helpful in negotiating a price. Excellent customer service! If you have a dream about a car, but do not know which one, go to Ozzy, he will make your dream come true! Thank you so much! Natalie :) More

Great experience at Bay Ridge Toyota We knew exactly what car we wanted but weren't sure we could make it work financially. We met with Ozzie and his manager Karim who were very dedicated We knew exactly what car we wanted but weren't sure we could make it work financially. We met with Ozzie and his manager Karim who were very dedicated, patient, and worked with us through each of our concerns until we were able to get to a place that was manageable for us. Between our first visit and test drive to the second one where we ended up leasing the car, and phone calls in between, they must have spent close to ten hours answering questions and discussing concerns. We're very happy with the service that we received, and drove away with exactly the car that we wanted. This is our first car since we both sold our olds ones to move to New York City 10-15 years ago, and we weren't sure what to expect in a city-based dealership, but we're glad we went to Bay Ridge Toyota. It was a great experience throughout. More

Exceptional The customer service received by Karmelia, Mark, Juan, and the rest of the crew was exceptional. They accomodated me with my 2 little children and mad The customer service received by Karmelia, Mark, Juan, and the rest of the crew was exceptional. They accomodated me with my 2 little children and made me feel like family. They answered all my questions when it came down to my trade. I would recommend anyone to come here and be exceptionally satisfied with them, I know I Am. Thanks again!! More