Toyota of Bay Ridge Brooklyn

Great experience buying 1st car I came in to look at a used Prius I had seen online. Monir took me for a test drive and answered all my questions about the car. I was a little wary o I came in to look at a used Prius I had seen online. Monir took me for a test drive and answered all my questions about the car. I was a little wary of the whole procedure, this being my first time buying a car, and having heard many horror stories about purchasing used cars. Buying a Certified Used Toyota definitely mitigated my anxiety - they give the cars an extensive check up and all the repairs are done by a team who knows these cars very well (especially important when buying a hybrid). Monir was professional, knowledgable, and never pushy. I would recommend him and Bay Ridge Toyota to anyone looking for a solid used vehicle. More

Great Team and an Excellent Experience! I had a great experience from the moment I entered the dealership. I financed a certified used Toyota in just over two hours; and I am very satisfied I had a great experience from the moment I entered the dealership. I financed a certified used Toyota in just over two hours; and I am very satisfied with the vehicle. Juan was extremely polite and professional. Karmelia was very personable, polite, knowledgeable about the vehicles, and answered all of my questions. I honestly did not expect to have such a great sales experience, but I'm beyond happy that I did thanks to Karmelia and Juan. More

Excellent employee Ozzy Quintana ✔️💯 I recently bought out my lease Toyota Camry from Bay Ridge Toyota. My salesperson Ozzy Quintana was very professional. He spoke very well He knew h I recently bought out my lease Toyota Camry from Bay Ridge Toyota. My salesperson Ozzy Quintana was very professional. He spoke very well He knew his business and was extremely pleasant and professional. He went out his way to help me buy out my car. When am ready for my next car I hope to see him again. Ozzy Thank You again..😜 More

Excellent I recently purchased a 2016 Toyota Camry from Bay Ridge Toyota. My salesperson Ozzy Quintana was very professional. He knew his bu I recently purchased a 2016 Toyota Camry from Bay Ridge Toyota. My salesperson Ozzy Quintana was very professional. He knew his business and was extremely pleasant and professional. He was always available to answer my phone calls and was very solicitous of my car needs . On delivery he spent about 45 minutes in answering all my questions and connected my phone to the Bluetooth feature. I love my Camry and I would highly recommend Ozzy to all potential buyers. . The manager of the Dealership Dave Pisciotta is a real pro. He loves his job and it shows. His entire sales force is highly motivated by his leadership. More

Outstanding Customer Service! Staff members were knowledgeable, friendly, and understanding. Overall excellent customer service! Jerry Rosario thank you so much for your profession Staff members were knowledgeable, friendly, and understanding. Overall excellent customer service! Jerry Rosario thank you so much for your professionalism and excellent customer service. You are highly recommended! I had by far the best experience with this Toyota Dealership! More

Professional Malpractice BEWARE: Service manager (Michael Scarpa) is willing to make false claims to get revenge on customers he doesn't like. Service manger stated to Toyota BEWARE: Service manager (Michael Scarpa) is willing to make false claims to get revenge on customers he doesn't like. Service manger stated to Toyota Headquarters that my car was in an accident so they wouldn't fix my light that is covered under my warranty. My car has no physical damage and was not in an accident. When car was evaluated the mechanic stated he had no idea how the light just fell out. Currently, filing lawsuit for professional malpractice. More

Thank you again Ozzy Quintana!! from the second we went into the showroom to find what we wanted ..test drive and all ...even though my choice of color wasn't available...Ozzy took t from the second we went into the showroom to find what we wanted ..test drive and all ...even though my choice of color wasn't available...Ozzy took the time to make sure we were satisfied and got the color we wanted he is extremely dedicated to what he does..and keeps on top of things! Thank you again for all your help Ozzy!! Antoinette & Dan More

Reliable and personable From the first phone call with Brittney, to car pickup everything went smoothly. Brittney was very knowledgeable and Adam Lika, general sales manager, From the first phone call with Brittney, to car pickup everything went smoothly. Brittney was very knowledgeable and Adam Lika, general sales manager, sat down with us and gave us the best options for what we were looking for. Ozzy Quintana was our sales consultant. He patiently explained the difference between the two models we were considering and took us for a test drive to make sure we were comfortable with our choice. He followed up with phone calls to make sure that everything was going well. More