Back

Toyota Direct - Service Center

Columbus, OH

4.1
552 Reviews

552 Reviews of Toyota Direct - Service Center

Sort by
August 30, 2024

There care for all customers they do quick all they ask you what need next we really appreciate More

by maalimkululo20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Jim was super nice, got me in and out very quickly. Thank you so much! More

by kathyamartin9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Elgin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larissa Sanker
August 30, 2024

This dealer is do service fair, but employees (deal with customers) need improve in manner ares. More

by thdaihan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not/ap
August 30, 2024

Always prompt and efficient. Works with warranty to cover expenses. Vehicle is left clean and repairs always completed correctly the first time! More

by freddieschindler85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Walden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kazee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Deppen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Communication was great. Work was done well and on time. Cost was on par or less than other places I called. More

by canales62001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Elgin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Toyota Direct is the only place I'd have do maintenance and/or repairs on my Toyota (I bought it there, too.). More

by janberardi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

First oil change in was great. Second appointment an hour later was not so great because I was being ignored by the service advisors, the closest one of which had his face buried More

by briansbayless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Was good pricey for a car tire - I don’t have 15 words to say More

by nana26es
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Meyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Very prompt service, keep up your excellent service going on. Thanks a lot. Take care More

by prashe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

The service was quick and effective. My problem was addressed, and included check of related electrical systems. More

by dbacree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
44
...