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Toyota Direct - Service Center

Columbus, OH

4.2
758 Reviews

758 Reviews of Toyota Direct - Service Center

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November 06, 2024

Everything was awesome. The experience was great and was very seamless. I will definitely be returning More

by Amber Grant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Clifford was very nice and took care of my car needs. He even let me use my coupons. More

by terri.simons12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Caleb was great! The service was quick and Caleb was very accommodating throughout the visit. More

by vadlapatlasnigdha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

I like the they do their job in the same time they respect the customer . More

by mohamedhussein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sayre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Able to get an appointment easily when I want. Many bays available and services. Service personnel readily available More

by judygreaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karly Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Everyone was friendly, helpful and respectful! my only problem was told my service would be about 2 1/2 hours and actually was 3 1/2 hours. Thanks to all for their assistance. More

by gtbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember names but all were helpful including my check-in person, the tire specialist and the lady who took care of my payment for service.
November 04, 2024

Honest and doesn’t try to sell me stuff I don’t need. Thank you More

by johnnymcqueen364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

With an 8:15 appointment with a warranty repair issue, it was 11:20 before anyone updated me. Even then they admitted to forgetting about me. Parts not in stock and left to come back the next day. Asked for More

by jgfarmertx
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name unknown
November 04, 2024

Isatou was bright, courteous, and pleasant, especially for an early morning. She made me feel comfortable and I really believe she CARED. More

by carolnotcarla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

Always friendly, timely, and well-done service. I highly recommend this team. They take care of any issues without a problem. More

by jimbrosnahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karly Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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