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Toyota Direct - Service Center

Columbus, OH

4.1
410 Reviews

410 Reviews of Toyota Direct - Service Center

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September 24, 2024

Always helpful and always get me in for service in timely manner. Chris is very good at explaining everything about what was done to vehicle. More

by barb2lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

was great, great service, would come back again and again. r r r r r More

by grossmanchris2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Friendly, informative, service completed when promised. Pleasant waiting area with snacks and refreshments, well lit and comfortable temperature. More

by buyoutap1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Isatou was very pleasant and helpful. She worked with me very well and I recommend her for promotion. More

by shaaban20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

never on time, rude customer service. not willing to interact with customers. always disappointed. not upfront with costs More

by 15karperk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isatou Jahateh
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Satisfied with the customer service. Karly wa courteous and explained what was needed to be done clearly. More

by bmmgaya
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karly Bowers
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

Great customer service and exquisite care for my vehicle! Wait time wasn't bad either. More

by Ty52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

I was very pleased with the service and with Justin. I have dealt with Toyota Direct for many years and always received great service. More

by elvislover572003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

My appointment was prompt, the work was to my satisfaction, and Cliff was very courteous and professional, More

by gere_63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

I have never had an issue with this dealership. I have bought many cars and even my kids have bought vehicles from this dealership. More

by slepore1329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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