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Toyota Direct
Columbus, OH
1,328 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,328 reviews
Verified Customer
August 29, 2024
The service was quick and effective. My problem was addressed, and included check of related electrical systems. My problem was addressed, and included check of related electrical systems. More
by dbacree
Employees Worked With
August 29, 2024
I have worked with both Jeremy Rodock and Cliff Williams many times with my fleet vehicles and have always had a very good experience. many times with my fleet vehicles and have always had a very good experience. More
by michael.murphy1
August 29, 2024
On time, no fuss, no issues, expected result, good job, well oiled machine, coffee could be better well oiled machine, coffee could be better More
by Jeff
Employees Worked With
August 29, 2024
I arrived for my scheduled oil change and was helped by a courteous team member. I was also advised for my next scheduled maintenance appointment by another knowledgeable team member. courteous team member. I was also advised for my next scheduled maintenance appointment by another knowledgeable team member. More
by efriermood
Employees Worked With
Other Employees :
Unfortunately I do not recall the other team members.
August 29, 2024
Good people, good communication. I did have a bit of a wait for a service person to ask to help me. I’m guessing a number of them were at lunch. I did have a bit of a wait for a service person to ask to help me. I’m guessing a number of them were at lunch. More
by bkerr2125
Employees Worked With
Chuck hessel
August 29, 2024
Service department is efficient, organized, knowledgeable, helpful and on time. I will be back and highly recommend. knowledgeable, helpful and on time. I will be back and highly recommend. More
by pauskings
August 29, 2024
They damaged my car every time I bring my car to repair, then they replaced the aftermarket parts then they replaced the aftermarket parts More
by phmmus
Employees Worked With
August 29, 2024
Always been treated well here! !! Service is awesome. Sales not so much. Not much that I don’t like except for them always adding 1% for shop supplies on quoted work. !! Service is awesome. Sales not so much. Not much that I don’t like except for them always adding 1% for shop supplies on quoted work. More
by dascooter2002
Employees Worked With
Lacy
August 29, 2024
I appreciate the kindness that the maintenance staff shows whenever I bring my car in. This trip was no different shows whenever I bring my car in. This trip was no different More
by creolelady6103
Employees Worked With
