Toyota Direct

The service at the Morse Road, Columbus was really good. In order to keep great records of the life of the truck, I will continue to go to this place. I'm the second owner of this truck and all service reco In order to keep great records of the life of the truck, I will continue to go to this place. I'm the second owner of this truck and all service records are here. More

Quick efficient and courteous were the key characteristics of my service appointment with Toyota direct setvice characteristics of my service appointment with Toyota direct setvice More

They are not fast. Employees are generally friendly tho. The service workers unplugged my dash cam. Sus. Employees are generally friendly tho. The service workers unplugged my dash cam. Sus. More

I appreciated that TD took care of what I came in for (a recall repair) and didn't try to sell me other unnecessary services. Thanks! recall repair) and didn't try to sell me other unnecessary services. Thanks! More

My experience with the dealership here in Denver was less than stellar, but Ron Susi in Columbus was super. He was attentive to all my requests and getting to meet him in person was a pleasure. I don't say than stellar, but Ron Susi in Columbus was super. He was attentive to all my requests and getting to meet him in person was a pleasure. I don't say that lightly. I was disappointed with my experiences in other dealerships and other retail stores. But that was not the case with Toyota Direct and Ron, my salesperson, and Brandon in finance. I was nervous getting a new car to begin with and add to that getting a new car out of state, Ron made it a pleasure and made me feel as though I was making a good decision. Part of getting a new vehicle is being happy with that decision when you drive away. So, thanks again. Ron, glad you were my salesperson. More

Simple online scheduling, timely reminders, regular maintenance and and problems that were found fixed while I was there. No complaints from me. maintenance and and problems that were found fixed while I was there. No complaints from me. More

Prices for basic maintenance are high. Communication was lacking, hadn’t heard about my truck for over 24 hours so I finally had to call in to see if my Tacoma was done yet. Sensor for B Communication was lacking, hadn’t heard about my truck for over 24 hours so I finally had to call in to see if my Tacoma was done yet. Sensor for Blind spot monitor was overly costly. Staff was friendly and work was completed but with the prices being charged, and past problems I have experienced (couldn’t find my truck for over a half hour, and over 2 hour wait for oil change despite having appointment time), I will look elsewhere to have my truck worked on. More

Every thing about the servicing of my RAV4 was first rate. However, an express service for oil change and tire rotation would be welcomed. The express service at my Subaru dealer does not require an rate. However, an express service for oil change and tire rotation would be welcomed. The express service at my Subaru dealer does not require an appointment and is completed in 45 minutes - includes washing the car. More

Jeff was the best car dealer I’ve ever had. Everyone was helpful and highly conversational and professional. Would definitely recommend them over any other dealership in central Ohio. Everyone was helpful and highly conversational and professional. Would definitely recommend them over any other dealership in central Ohio. More

Great Staff, Very helpful we always buy our Trucks and SUV from there. Russell know is the most knowable sale person we ever work with. Kyle was very helpful in get the two dealers put together last month SUV from there. Russell know is the most knowable sale person we ever work with. Kyle was very helpful in get the two dealers put together last month.. Best selection in town. WE will be coming back soon... Tahnks Damon More