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Toyota Direct

Columbus, OH

4.2
1,280 Reviews
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4248 Morse Rd

Columbus, OH

43230

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Showing 1,280 reviews

July 18, 2024

kind staff and short wait. got what I wanted done. I would reccomend, just not above and beyond. More

by Emma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2024

I purchased a new Toyota grand Highlander from Toyota direct in January of this year I have had nothing but problems with it the electronics have been terrible every time I contact the dealer they tell m More

by djard89
Recommend Dealer
No
Employees Worked With
Ryan Belcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

Waste of time, say that they don't charge over MSRP but that I cannot buy the car I am looking for unless I make a trade in. Then they offer $15k for a trade where I was offered $24k cash by another deale More

by CMW98
Recommend Dealer
No
Employees Worked With
Zain
June 22, 2024

Jimmy Palmer was my Sales staff person and he made it easy to get all I needed to be on my way with my 2024 Rave4. I appreciated his knowledge, his easy manner in explaining how things work at Toyota Dir More

by Modgebros3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Palmer
June 10, 2024

Do not Buy Here! !!!! I bought A 2013 BMW X5 at this place and was told they performed an oil change on it before I took it. 3 Months later It starts driving funny so More

by Richard Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Russell Doddroe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Belcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hatten, Missy Robb, Jacob Early, Ken Richardson
May 09, 2024

Typical 1970's slimy dealership tactics. "Let me talk with my manager" nonsense. Disorganized, and deceitful. That type of behavior is either taught or accepted by management. I would de More

by Boss
Recommend Dealer
No
Employees Worked With
Dee
February 26, 2024

Looks like they may have the fairest prices in town and staff was also professional and courteous More

by tdmolle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Doddroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

Poor communication. Basics on routine service not completed. Who knows what is actually completed? Deceitful More

by dhess5556
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin
February 14, 2024

Had my oil changed here once. Will NEVER go again. The service mechanics/customer service were rude and condescending. Months later, I received a call saying it was time to schedu More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service center people
January 27, 2024

Most unprofessional dealership have ever dealt with. If you’re wanting to buy a Toyota I would find a different one. Use to be good years ago. But times do change. For this place it’s not for the better More

by USMC92
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Whoever the General Manager is
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