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Toyota Direct

Columbus, OH

4.2
2,090 Reviews
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4248 Morse Rd

Columbus, OH

43230

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Showing 2,090 reviews

April 01, 2025

Sales associate I worked with was a little pushy, like he was trying to sell something really fast, but eventually slowed down and was willing to work with me and my pops who was on the phone Sales manager More

by troy.c.baughman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malek Abed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cochems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dariush (Dee) Nabavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taye
April 01, 2025

Great service. Chris Grossman is always helpful and fabulous. HOWEVER, the day after my $1500+ service, I received a coupon for $150 off services. Really? More

by peghollenback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

My salesman was very respectful of me and I appreciate it. There were no forceful sales tactics or tricks. He let me do a test drive by myself and that's a huge plus. The sales manager gave me an unexp More

by Curtis Darling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malek Abed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashiqur Rahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Chris Grossman is always helpful in explaining what needs to be done, how to do it and what it costs. He's the best! More

by sandi.t74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

The team at Toyota direct exceeded our expectations. They helped us find the best deal for our new car, even running numbers we did not ask to show that we could do better. Tia was also an amazing help More

by jacobalsaleem
Recommend Dealer
Yes
Employees Worked With
Kyle Walden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Lincifort
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tia
March 29, 2025

They kept my car 4 days to replace the alternator and then charged me more than anyone else would have. Worst brake job I ever had.all4 wheels made noise for years. I paid $200.00 to true up the rotors More

by buckeyebob123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Grossman
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Toyota always finds a way to increase your final bill by an unbelievable amount which I describe as xxxxxxxx. More

by paul@creager.org
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

I have already filled this out in carfax. I said I was happy to get the discount and the service and quick. More

by coleg9900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name
March 28, 2025

Quick service, fair price, clean facility, friendly staff, nice waiting area with snacks. The repair guy was nice, communicated well, and took photos of what needed fixed which I appreciated. More

by a-opper@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure sorry, I think Charles
March 28, 2025

Could not see the all latest models of Toyota inside the showroom while shopping around More

by K
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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