Toyota Direct

Rich Greenberg went out of his way to find me the car that I wanted and still give me a good price. The service I received was so good that this is my second car purchase through Rich and I would recomm that I wanted and still give me a good price. The service I received was so good that this is my second car purchase through Rich and I would recommend him to friends and family. More

It was a fantastic experience shopping at Toyota Direct. Many thanks to the entire Toyota team for find my wife the car that she is loving and enjoying. Ms. Patti Street was our sales contact at Toyota Dire Many thanks to the entire Toyota team for find my wife the car that she is loving and enjoying. Ms. Patti Street was our sales contact at Toyota Direct, a very friendly, knowledgeable and helpful person. We drove from Kentucky to check out the car at Toyota Direct, Columbus, Ohio and she had everything ready for us when we got there. She was well prepared and we really appreciate that. She had given us all the information we needed to make a decision over the phone and made our job really easy. And when we got there everything was simple and straight forward, no additional hidden costs, it was all talked about and we didn't have any surprises. The car we bought was at a very good condition, well serviced. We took a test drive and Ms. Patti talked about the specifics of the car and went through all the features with us to the best of her knowledge. Ms. Patti also introduced us to Mr. Melvin and he was a wonderful person who showed all the 'wow' features and the tricks on the car and took the time to explain all the programming features as well. Mr. Jake Reichle helped us with our paper work and payments. A personable and well prepared person. He made the signing process very smooth, quick and easy. This is my seventh car purchase, and honestly the shortest in terms of the paper work. Last but not the least, Mr. James Collins (GM) was a nice person to meet with during our visit. A friendly and highly enthusiastic person. Overall everybody was patient and took the time to answer all our questions, and more. My wife and myself were very happy with Toyota Direct and the people. It was worth the trip we took from Kentucky. Thanks to the team at Toyota Direct, Columbus, OH. More

I had been planninqg to buy a RAV4 4WD for about a year and a half. I came in last fall to look, get information and talk to a sales person. I did look at and got in a model on the show room floor on my and a half. I came in last fall to look, get information and talk to a sales person. I did look at and got in a model on the show room floor on my own. No one seemed too excited to talk to me. I asked for a sales person and she gave me a brochure but that was all. I did some research and looked at possible purchase options and decided to give Toyota Direct another try because I have purchased three other Toyotas and I always come to Toyota Direct for service and have been satisfied. The sales people were in a meeting but it was just ending and someone brought Melvin to me. He talked to me about what I was interested in and what features I wanted. We went out to the lot and started looking. He listened to what I wanted and looked for it. We found two, took a test drive and then started talking deal. He worked with me on what I had to trade in and price. I needed time to think and also get my trade in. The next day we negotiated a little more and I bought the vehicle. I came back with a couple more things I wanted and they were taken care of. This was the best car buying experience I've ever had. Usually I end up with a severe headache and ready to kick myself wondering if I did the right thing. I was very pleased and happy working with Melvin. More

My wife and were looking for a new Camry, the weather was a little misty and I thougut my wife would be a little impatience because of the weather. Our salesman Basha Osman was congenial and respectful of th a little misty and I thougut my wife would be a little impatience because of the weather. Our salesman Basha Osman was congenial and respectful of the conditions,he drove us around until we found the car that we wanted. The negotiation went very smooth and we settled on a price that satisfactory to dealership and my wife and I. We now own a 2012 Camry SE, I would recommend my salesman Bash Osman, if you want a good deal and a respectful salesman. This is the 6th car I have bought from this dealership. Jay Almon More

why i bought from toyota direct my wife and i went shopping for a new suv we stopped by to price the 2012 rav 4. after visiting largest honda dealer in town we couldnot get the tradein we wanted we shopping for a new suv we stopped by to price the 2012 rav 4. after visiting largest honda dealer in town we couldnot get the tradein we wanted we came to toyota direct with our civic .got the tradein we wanted no problem.signed papers very pleased with rav4.other dealer called back next day and said he could get us the trade we wanted wife said we already signed papers on 2012rav4 salesman tells wife if you havenot picked it up you can walk away and dont have to take it. this is beyond belief.some dealers have no class when salesman are permitted to represent their dealership in this way.happy with new rav4 thanks toyota direct. More

I went in to look at the Rav4. Charles sat down with me to understand what I was looking for in a car. He was very patient with me even though they were very busy that day. He showed me the Rav4 in the sho to understand what I was looking for in a car. He was very patient with me even though they were very busy that day. He showed me the Rav4 in the showroom and then we went on two test drives so I could decide if I wanted the 4 cylinder or the V6. I hate the pushy salesman type, but Charles was not like that at all, which I appreciated. He was knowledgeable and friendly. I feel I got a fair price on my trade in and a good deal on the new car once I finally decided what I wanted. I am very happy with my new Rav4 and I'm very happy with the experience I've had with Toyota Direct and with Charles. I would definitely recommend Toyota Direct and Charles to friends or family looking for a new car. More

We love this dealership, Toyota, and Russell Doddroe!My husband and I are very happy with this dealership. We would recommend this dealership to others. husband and I are very happy with this dealership. We would recommend this dealership to others. More

Great place to buy car and all they have pramotion they try to give to us like two years free service,o % intrest rate up to 60 months,three keys ............ try to give to us like two years free service,o % intrest rate up to 60 months,three keys ............ More

My wife and I had an overall great experience dealing with the dealership and Pattie! She was extremely informative, helpful, kind and patient. She answered all of our questions and was efficient and s with the dealership and Pattie! She was extremely informative, helpful, kind and patient. She answered all of our questions and was efficient and sensitive to our needs. We were treated great and felt that the price for the car we bought, as well as the price we were offered for trading in our old car, were both very fair. I would highly recommend this dealer and Pattie! More

I Thought the customer service was outstanding! I was brushed off at other dealerships and didn't know what to expect when I went into the Toyota Direct dealership. Everyone was so friendly. Rich really brushed off at other dealerships and didn't know what to expect when I went into the Toyota Direct dealership. Everyone was so friendly. Rich really bent over backwards finding exactly what would work for me. He worked hard finding a deal that was best for me. I walked out of there with a brand new car and I didn't expect to be able to do that. I love my new 2012 Toyota RAV4! Great quality and great customer service. I Traded in my Chevy HHR and there is no comparsion to the quality of the RAV4 or Chevy for that matter. The overall quality in the RAV4 is far superior in my opinion. Thank you for my new car! More