Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota Direct
Columbus, OH
1,524 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,524 reviews
August 29, 2024
Orderly and quick to finish services. So I didn't have to wait forever. Thanks So I didn't have to wait forever. Thanks More
by elernondum2
Verified Customer
August 29, 2024
Very prompt service, keep up your excellent service going on. Thanks a lot. Take care on. Thanks a lot. Take care More
by prashe
Employees Worked With
August 29, 2024
Happy that I am albe to set up an appointment with the Tech that I prefer to service my vehicle. Thanks Direct. Tech that I prefer to service my vehicle. Thanks Direct. More
by dastygler
August 29, 2024
They did an amazing job. But accidentally broke my key where it hooks on/holds the round metal key thingy. But didn’t offer a way to replace it. Which I thought odd. I d But accidentally broke my key where it hooks on/holds the round metal key thingy. But didn’t offer a way to replace it. Which I thought odd. I did have a replacement key at home, but I can’t use it remotely as I could my original key. More
by poopadonga1
Employees Worked With
August 29, 2024
I'm a repeat customer for 8 years. Dee Nabavi helped me out, great guy. Thanks! Dee Nabavi helped me out, great guy. Thanks! More
by Ryan
Employees Worked With
August 29, 2024
Yes, I would recommend this service department. Everything was great including the lounge area for waiting on the vehicle. Everything was great including the lounge area for waiting on the vehicle. More
by seraph174
Employees Worked With
August 29, 2024
On time, no fuss, no issues, expected result, good job, well oiled machine, coffee could be better well oiled machine, coffee could be better More
by Jeff
Employees Worked With
August 29, 2024
I arrived for my scheduled oil change and was helped by a courteous team member. I was also advised for my next scheduled maintenance appointment by another knowledgeable team member. courteous team member. I was also advised for my next scheduled maintenance appointment by another knowledgeable team member. More
by efriermood
Employees Worked With
Other Employees :
Unfortunately I do not recall the other team members.
August 29, 2024
He was so polite and informative. I ask for his service each time I come back. I ask for his service each time I come back. More
by KaAb
Employees Worked With
August 29, 2024
During recent car purchase, I was very disappointed with the buying process. Very different than my first purchase. the buying process. Very different than my first purchase. More
by troy_a_cochran
