Toyota City

I was provided with excellent customer service from from the beginning to the end. I was also provided with a great deal. I was satisfied overall. the beginning to the end. I was also provided with a great deal. I was satisfied overall. More

I have purchased 9 cars from Marc Ellison. My most recent is a 2013 Tacoma. Marc is friendly, extremely knowledgeable and an excellent salesman. Marc knows his products inside and out. No high pres recent is a 2013 Tacoma. Marc is friendly, extremely knowledgeable and an excellent salesman. Marc knows his products inside and out. No high pressure, no nonsense. Just straight, honest sales help. Marc will do whatever needs to be done to get you the car you want at a fair price. Great cars and even better salesman. More

Dealing with Mike LaTerra from our first phone conversation, our first visit to pick out the car we wanted and get pricing for, too the day we picked up our car, was just a great experience. Mike conversation, our first visit to pick out the car we wanted and get pricing for, too the day we picked up our car, was just a great experience. Mike was extremely helpful with answering any questions we had about the car, and went over every item that was in the car. This was the best and smoothest car buying experience I have ever had. More

Mr. Mancebo is an excellent person and great seller, i'm very satisfied with all his help during the submission of all the papers for my credit...hope to make business with him and the dealership again i'm very satisfied with all his help during the submission of all the papers for my credit...hope to make business with him and the dealership again soon!! More

I was looking for a new Highlander. I had gone to a number of dealerships. However I left each one not feeling comfortable with the customer service. Then I went to DCH Toyota and came upon Ginnie Bis number of dealerships. However I left each one not feeling comfortable with the customer service. Then I went to DCH Toyota and came upon Ginnie Bisconti. She was professional, knowledgeable and paid attention to my needs. No high pressure sales tactics. Ginnie made the entire process from beginng to end a pleasure. I would strongly recommend checking out DCH Toyota when looking for a car. More

When I first thought of getting the toyota rav4, I thought of Michael Burbridge at DCH Toyota because he helped my daughter get her Toyota Corolla last year and his friendliness, profesionalism, knowl thought of Michael Burbridge at DCH Toyota because he helped my daughter get her Toyota Corolla last year and his friendliness, profesionalism, knowledge of the need of the customer was great. We felt comfortable and confident returning to him to purchase the RAV4. I enjoyed my test drive because while driving he explain mechanism and features of the car in very nice manner. He was very undertanding about our financial need as well as the need to purchase the right car for my husband and I. I don't like pushy sales reps and he was definitely not one of then. Thanks to Luis Gonzalez for taking care of the final signing of the paperwork and explain every paper we signed to good detail. Tanya Suarez and Jacson Suarez :) More

It’s always a pleasure dealing with DCH Toyota in Mamaroneck. This will be our 4th new Toyota that we purchased from this dealer. There are other dealers closer to where we live, but we always ret Mamaroneck. This will be our 4th new Toyota that we purchased from this dealer. There are other dealers closer to where we live, but we always return to DCH for the friendly, no pressure atmosphere as well as their ability to deliver the car we want. Their sales and financing staff are knowledgeable, friendly, and a very fair in their practices. Marc Ellison took the time to answer all our questions, help us decide on the best options for our needs and ultimately find us the exact car that we wanted. Upon delivery, he explained all the features, answered all my questions and even hooked up my phone to the Bluetooth connection. Marc also drove my husband to the train station so he could get to work while I was getting acquainted with my new car. That's service! Luis Gonzalez was equally helpful with our financing and warranty questions. He took the time to break down all the numbers in several different scenarios and find the best fit of warranty and service items for our needs. We have serviced all our Toyotas at this dealer as well. They do excellent work, are extremely knowledgeable and always provide a great customer experience. We traded in our 2005 Sienna XLE Limited for the new 2013 Sienna Limited. Although, the old car had quite a few great features (NAV, DVD, JBL stereo, backup camera, etc.), the new model is even better! It has all of those features which are all improved, along with plenty of new and useful items including Bluetooth, folding side mirrors, memory seat adjustment, blind spot monitor, keyless driving, etc. I’m hoping to get another 8 trouble free years from this van as well! Thanks DCH…we’ll be back! More

I purchased my new Avalon from DCH Toyota, at a very fair price. Michael Burbridge went out of his way to guide me through the buying process. He thoroughly explained and demonstrated all the new technology, price. Michael Burbridge went out of his way to guide me through the buying process. He thoroughly explained and demonstrated all the new technology, and instructed me on the use of the navigation system, phone, radio, etc. All the while, he exhibited patience, good humor, and, above all, a real knowledge of the vehicle. This made me feel very comfortable throughout. Michael was very kind in assuring me that if I had any questions, I could call him at any time. And he actually called me, on the car phone, as I was driving home with my new vehicle. In the Finance Dept., I found it extremely pleasant dealing with Luis Gonzales. His efficiency, no-pressure salesmanship and great personality contributed to an overall positive experience. More

I went to a couple of dealership's and Mamaroneck had the best price. The salesman (Joe) was very helpful and I was very happy with his service. I would recommend this dealership for anyone that is going t best price. The salesman (Joe) was very helpful and I was very happy with his service. I would recommend this dealership for anyone that is going to purchase a car. Thank you More

i wanted to give my business to them as had used them in the past and convenient location to me but responsiveness was awful. no follow up as promised and no attention to the customer. Its not personal ju the past and convenient location to me but responsiveness was awful. no follow up as promised and no attention to the customer. Its not personal just did not get good service and attention. Maybe they have too much business. And I wanted to do a deal - turns out i did it with a diff dealer further away but got a deal done within 2 hours of walking in the door of a diff dealership. More