Toyota City
Mamaroneck, NY
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1,070 Reviews of Toyota City
Purchased item on ebay, they took my deposit and copy of my DL ... Then come to find out they sold it to someone else!! Used sales manager lied and stated eBay messed up and sold it to 9 other people. I c my DL ... Then come to find out they sold it to someone else!! Used sales manager lied and stated eBay messed up and sold it to 9 other people. I called a day later speaking to that manager and a sales woman said they just sold it for more money!!! DIRTY DEALER!!! I WANT MY MONEY BACK!!! More
Was a positive experience at DCH Toyota City from the start. Found information online, received great service even prior to showing up at the dealership (email, phone, etc). Neil was friendly, answered start. Found information online, received great service even prior to showing up at the dealership (email, phone, etc). Neil was friendly, answered all of our questions, and made the process simple and stress-free. More
The salesmen were extremely helpful and patient with me. I explained what I was looking for and they were able to meet my needs. I was very pleased overall. I explained what I was looking for and they were able to meet my needs. I was very pleased overall. More
the only thing i was not pleased with is that the car i purchased was not cleaned properly when i arrived for pickup. other than that the experience with the salesperson and sales manager as very good. purchased was not cleaned properly when i arrived for pickup. other than that the experience with the salesperson and sales manager as very good. More
Just had the easiest, best car buying experience at DCH. Fast, fair, fun, pleasant and the BEST prices! A must place to shop for a Toyota! Fast, fair, fun, pleasant and the BEST prices! A must place to shop for a Toyota! More
I came here to recommend Joe Croce and DCH Toyota City because I genuinely had the best experience I have ever had with them then any salesman or dealer I have in the past. It was an absolute pleasure wo because I genuinely had the best experience I have ever had with them then any salesman or dealer I have in the past. It was an absolute pleasure working with Joe!!! (just read all the responses he had from other customers like me) He made me feel special from the moment I walked into the showroom. He has a unique quality of listening to my needs and wants and recommended "the car of my dreams". I asked him some point blank questions about various cars and he gave me his honest and frank answers on what he felt backing it up with why certain cars were not right for me. I am not new to Toyota, this is my 3rd new car purchase from Toyota but this was the only experience I had with Toyota where I walked away from the Dealership with a NEW car feeling absolutely great about my decision and price they offered me for the car. Joe treated me like a friend not just another customer from start to finish, and I thought my experience was unique but it was reassuring to find after reading all the other reviews about Joe he is this way with all his customers!!! I love this guy, Joe should not be selling cars in my opinion, he should be teaching other salesmen how to sell cars! He is an asset to Toyota and I recommend Joe and DCH Toyota with the highest rating I can give with pleasure!!! More
I recently purchased a certified Toyota Sienna in this dealership and had received excellent service. Overall, I give a rating of "5" and recommend this dealership to anyone willing to buy used or new car dealership and had received excellent service. Overall, I give a rating of "5" and recommend this dealership to anyone willing to buy used or new cars. I was assisted by Robert O'Connell, Rafael Mancebo, and Luis Gonzalez. Every one of them was a high quality professional and provided high quality service. I spent several hours in negotiating and finalizing the deal and they were very kind and professional throughout my visit. They went with me through all the paperwork and explained every single detail, which I appreciated. When I received the car they showed me the car in detail and when there were some minor issues they removed on the spot. The car I purchased was in perfect condition and I feel very happy about the purchase. I can confirm that this dealership deserves to be called the best Toyota Dealership in the New York Area and Weschester. Once again, I highly recommend this dealership. More
Had a great experience with Neil - he was knowledgeable and very patient with all of our questions - he genuinely seemed to care about us - he gave us a very fair price, and communicated with us by phone i and very patient with all of our questions - he genuinely seemed to care about us - he gave us a very fair price, and communicated with us by phone immediately when necessary - he made the whole experience of buying a car very enjoyable! More
We, Marie & I, will never forget the signature marathon. Did I sign my name 50 times? Yet the process was handled with uncommon efficiency. Principally, because managed by Ginny, - and refer marathon. Did I sign my name 50 times? Yet the process was handled with uncommon efficiency. Principally, because managed by Ginny, - and referring to her by first name seems quite appropriate, by the way. She managed to do DCH proud while at the same time comforting the wary consumer. Toyota is a great "name" so is "Ginny." Marie & Tony Peluso More