Toyota City

Previously reviewed dealer. Marc Ellison was great. This is about service. Had a small problem with a seat in my new Avalon. Without getting into details, the service folks were outstanding. Easy in This is about service. Had a small problem with a seat in my new Avalon. Without getting into details, the service folks were outstanding. Easy in and out. Gave me a loaner. Problem was not mechanical - seat was uncomfortable. They sent the car out and had the seat fixed in one visit - took 1 day! I have read that other dealers have not been willing to fix this issue - these guys took me seriously and got it fixed in no time. I really feared I'd have to put up a fight. So glad they did the right thing. Really impressed. 4th Toyota in 10 years. These guys were the best. More

My husband had bought a car from Ms. Zanotti a few years back and when it came time for me to get a new car, we knew exactly where to go to find one. The service we received was exceptional, I could not hav back and when it came time for me to get a new car, we knew exactly where to go to find one. The service we received was exceptional, I could not have been happier. Not to mention my car was delivered to me. She went above and beyond and although, I'm hoping we don't need another car any time soon, when that day does come I'll be sure to return to DCH. More

I was referred to DCH Auto Group ( Toyota City) by a I was referred to DCH Auto Group ( Toyota City) by a family member. My intentions were to hopefully find a decent used vehicle, be some what satisf I was referred to DCH Auto Group ( Toyota City) by a family member. My intentions were to hopefully find a decent used vehicle, be some what satisfied and move on from there. Well...it was far better than that! I was warmly greeted by a sales associate named April.She was pleasant,professional and patient. Everything you seem to always hope for... It was pouring rain and it didn't seem to matter. I received the best service imaginable. We were introduced to the sales manager, Robert O'Connell- also quite pleasant and professional. The entire process of selecting a car, test driving it, setting up an appointment for the next day and so on ....was perfect! You couldn't possibly ask for more than on- time and courteous professionals.They are great and I highly recommend this dealership. I intent on having a long relationship with them. More

We purchased a new Toyota Camry after visiting another Toyota dealer and feeling completed abused! Every possible opportunity the other dealer could find to take advantage was explored. Mark Ellison tre Toyota dealer and feeling completed abused! Every possible opportunity the other dealer could find to take advantage was explored. Mark Ellison treated us with dignity and respect. Every question we had was answered - directly, honestly, and with appropriate humor and bon homie! The purchase price was fair, we were not given pressure to spend any more money on extras. Mark called and arranged for our insurance to be transferred to the new car. I am 90 years old, and suspect this will be the last car that I purchase. It is so nice to know that I bought that car in an environment such as DCH Toyota City and that we had Mark Elison to help us. More

Joe was great! Very friendly! I gave him all "great" reviews for ratings because he went out of his way to be extra nice and accommodating and he was very knowledgeable about the car I was buyin "great" reviews for ratings because he went out of his way to be extra nice and accommodating and he was very knowledgeable about the car I was buying. More

My husband and I have purchased Toyota's cars for the last 40 years. We have purchased cars from Ginny for over 20 of those years! She never fails to give the best service, the best price and more imp last 40 years. We have purchased cars from Ginny for over 20 of those years! She never fails to give the best service, the best price and more importantly the best advise! She always knows what cars will work best for us and gets us in those cars swiftly and efficently. She is very thorough in explaining the new cars and follows up to see how we like the car several times after we leave the showroom. The new service center is terrific so we continue to use DCH Toyota City and Ginny for our car needs and I would highly recommend them to everyone, you will not be disappointed. Gail from Rye, NY More

April was great no nonsense streamlined the process will return for my next one for sure she made getting a new car exciting and fun thank you to everyone there return for my next one for sure she made getting a new car exciting and fun thank you to everyone there More

Mike Burbridge went out of his way to make sure that he found the car that I wanted at the price that I wanted. He called me throughout the purchasing process to let me know when I could expect to have my found the car that I wanted at the price that I wanted. He called me throughout the purchasing process to let me know when I could expect to have my car delivered. He was very friendly and attentive to my requests and needs when purchasing a new vehicle. I highly recommend Mike Burbridge to anyone who is looking to purchase a new Toyota. More

Joe went out of his way to make me feel welcome in the showroom. He was very helpful with negotiating a fair price for the vehicle. He was excellent with communicating prior to the sale and once we had an showroom. He was very helpful with negotiating a fair price for the vehicle. He was excellent with communicating prior to the sale and once we had an agreement, he was very helpful in all aspects including the paperwork, insurance, plates, intro to the vehicle and financing. I would recommend him and DCH to anyone looking for a Toyota! More

Recently purchased a certified Toyota Camry from this dealership. Had a very Good experience doing business with Neil - the sales manager and Luis - the business manager. They are honest and have strong dealership. Had a very Good experience doing business with Neil - the sales manager and Luis - the business manager. They are honest and have strong business ethics. Strongly recommend. More