Toyota City
Mamaroneck, NY
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1,070 Reviews of Toyota City
I went there for service Toyota City is always top of the line dealer ship.every time I go to dch Toyota City it's top of the line.I am never disappointed.Keep up the good wor Toyota City is always top of the line dealer ship.every time I go to dch Toyota City it's top of the line.I am never disappointed.Keep up the good work. More
Always do a great job! I particularly like Carlos, my service Rep. I have had him several times and he is awesome. The woman at the desk, the gentleman who is the cashier. I particularly like Carlos, my service Rep. I have had him several times and he is awesome. The woman at the desk, the gentleman who is the cashier... awesome! Love this place- wouldn't go anywhere else! From the gentleman who welcomed you into the garage to the cashier... awesome!! More
Very pleased with the new Sienna Miguel Araujo was very knowledgeable, responsive and helpful. He assisted the process greatly. Allen STern made the paperwork related to the trade i Miguel Araujo was very knowledgeable, responsive and helpful. He assisted the process greatly. Allen STern made the paperwork related to the trade in process easy and stepped in when promptly to address a problem with the delivery of the car and worked with the service department to address the issue More
Loving my new Highlander Limited Hybrid AWD !! I just purchased last week a new Toyota Highlander Limited Hybrid AWD and enjoyed the best shopping experience up and down the line of DCH Toyota. I just purchased last week a new Toyota Highlander Limited Hybrid AWD and enjoyed the best shopping experience up and down the line of DCH Toyota. My salesperson was Marc Ellison who I have worked for the last dozen or so years as I am a frequent offender at DCH having owned several Toyota's. Marc provides nothing but superior service, honesty and candor. I really enjoy working with him. Also the rest of the team there from David the GSM and Rick the FM are great guys who were in full support of Marc and instrumental in making the sale happen in only 3 days. That is how I like things to happen and very little waste of time. I also love DCH for their incredible service department and Mathew Rivera is my guy. More
Joseph Croce was a pleasure to work with. Jo Croche was a most helpful sales person. Our main problem was what car would fit in our garage. We were on our second prius and the new prius was Jo Croche was a most helpful sales person. Our main problem was what car would fit in our garage. We were on our second prius and the new prius was too long for our garage, Jo suggested The Rave 4 and he drove with us to see if it would fit. He was very easy to work with and we would use him and DCH Toyota again if we needed to buy another new car. I wanted a new car for all of the safety features and one that was good in the snow. The Rave 4 seemed to fit all of our needs. We felt that Jo understood our needs and worked with us to find the right fit in a car as well as explaining how the car worked with all of the features. More
No stress Everyone was pleasant and accommodating. There was no stress when it came to price. Marc was very friendly and professional. I will send all my famil Everyone was pleasant and accommodating. There was no stress when it came to price. Marc was very friendly and professional. I will send all my family there. More
Quick and efficient service I brought my car in for the 10,000 mile tune-up. I was in and out in 1 hour. The staff was very courteous and efficient. The waiting area is comfor I brought my car in for the 10,000 mile tune-up. I was in and out in 1 hour. The staff was very courteous and efficient. The waiting area is comfortable and clean. More
Service was explained to me and was done in a timely manner. Service writer was friendly and courteous. Work done in a timely manner. My one complaint was was explained to me and was done in a timely manner. Service writer was friendly and courteous. Work done in a timely manner. My one complaint was that I had a 7:30 appointment and upon arrival was told that the technicians didn't start until 8:00 I was first in line at least More
Great, fast service I brought my car in for its annual inspection. Service was prompt and very professional. I especially appreciate that a complimentary car wash was a I brought my car in for its annual inspection. Service was prompt and very professional. I especially appreciate that a complimentary car wash was apparently done, as my car was cleaner coming out than it had been going in, and, even more so, that no attempt was made to "upsell." (It's very off-putting to bring the car in for one thing, only to be told there are other--usually expensive--issues which must be addressed.) More
Maintenance check The staff was very good and highly professional, and created a friendly environment. They were also very helpful on arrival as well as when I picked u The staff was very good and highly professional, and created a friendly environment. They were also very helpful on arrival as well as when I picked up my car. More