Toyota City
Mamaroneck, NY
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1,070 Reviews of Toyota City
Service due to a door recall Excellent service. They provided me with a loner car that was similar to my own car. They called when the service was completed. The staff at this ser Excellent service. They provided me with a loner car that was similar to my own car. They called when the service was completed. The staff at this service center are terrific. From the person who greeted me as I entered the garage, to the person at the desk, to my service agent- all were kind and professional. More
Excellent service Starting with Mike Vetrano . . . He’s the best! His predicted wait time is accurate and explanation where needed is clear. This is my 3rd Prius and Starting with Mike Vetrano . . . He’s the best! His predicted wait time is accurate and explanation where needed is clear. This is my 3rd Prius and I wouldn’t go anywhere else. More
Never do service that is not really necessary Mathew Rivera is the best. Always honest about what must be done, how much it will cost and how long I'll be waiting. One negative - too many e-ma Mathew Rivera is the best. Always honest about what must be done, how much it will cost and how long I'll be waiting. One negative - too many e-mails. More
Great very helpful in many ways....very efficient and went out of their way to complete the contract with even a visit to my nyc apt. very helpful in many ways....very efficient and went out of their way to complete the contract with even a visit to my nyc apt. More
Service I have been having my cars serviced here for many years. It has always been a pleasant experience. The staff is friendly, helpful and very professiona I have been having my cars serviced here for many years. It has always been a pleasant experience. The staff is friendly, helpful and very professional. More
Easy and quick service I brought the car in for 24 month service and state inspection while I waited. It was ready a little over an hour later (earlier than expected). Durin I brought the car in for 24 month service and state inspection while I waited. It was ready a little over an hour later (earlier than expected). During that time I had coffee and a bagel in the clean, hospitable waiting area, where I also worked on my iPad. More
Awesome experience every time Awesome experience as always. Easy to make appointment. Very quickly taken care of, not a long wait and efficiently done. I loved the car wash at the Awesome experience as always. Easy to make appointment. Very quickly taken care of, not a long wait and efficiently done. I loved the car wash at the end. keep up the good work. More
Accommodating and efficient. The staff was very helpful, friendly and professional. I brought my car in late on a weekday expecting to leave it there overnight. Joe was able to se The staff was very helpful, friendly and professional. I brought my car in late on a weekday expecting to leave it there overnight. Joe was able to service my car right then and there. Half an hour later I drove my car home. Terrific! More
Superior service All people along the chain of the service experience take the time to listen, to explain what my car needs, and explain the process. They alert me to All people along the chain of the service experience take the time to listen, to explain what my car needs, and explain the process. They alert me to non-essential extras, but don't push them if I'm not interested. Over the last 5 years, Toyota City service has consistently been the best auto service I've ever experienced. More
very professional and friendly. I have always been treated with respect and honesty. The dealership has always been trustworthy and honest with me. I will continue to bring back my I have always been treated with respect and honesty. The dealership has always been trustworthy and honest with me. I will continue to bring back my car for service. More