Toyota City

The staff was terrific I was greeted when I arrived and everyone on the staff did their best to make my visit a positive experience. They are a terrific group. I was greeted when I arrived and everyone on the staff did their best to make my visit a positive experience. They are a terrific group. More

First time at service center And it couldn't have been a more pleasant experience! Everything was spoken to me quite thoroughly, and my truck was serviced well and quite quickly! And it couldn't have been a more pleasant experience! Everything was spoken to me quite thoroughly, and my truck was serviced well and quite quickly! More

A Purchase Pleasure Brandon Gross sold me a car within the first hour I was there for a viewing. He was knowledgeable, courteous, friendly and made great recommendations. Brandon Gross sold me a car within the first hour I was there for a viewing. He was knowledgeable, courteous, friendly and made great recommendations. I would definitely shop for a car at this dealership and Brendon could sense that I wanted to conclude things rather quickly. He responded in a very professional manner. Danielli Sosa spent three days answering questions with a strong follow up in setting and rescheduling my appointments. She also sent photos and info on the cars that we discussed. Edward assisted me in a secondary review of the car functions. He was very patient and soft spoken. Then, I was good to go. I was completely satisfied with my DCH Toyota City experiences and would highly recommend them. More

Outstanding customer service! Mathew Rivera is the best! He is very friendly, and helpful. And the waiting area is very pleasant and consist more than what we expected. I would re Mathew Rivera is the best! He is very friendly, and helpful. And the waiting area is very pleasant and consist more than what we expected. I would recommend DCH to all! More

scheduled Maintenence it was an easy hassle free visit. The waiting area and service area is always clean and comfortable. The internet room makes it easy for me to work wh it was an easy hassle free visit. The waiting area and service area is always clean and comfortable. The internet room makes it easy for me to work while waiting More

Very courteous All persons were very nice to deal with. They were quite attentive and friendly. I will return for service in the future. Thank you for the great erv All persons were very nice to deal with. They were quite attentive and friendly. I will return for service in the future. Thank you for the great ervice. More

Service st DCH Toyota Service advisors are always courteous and friendly. Wait time is quick, and I get a free car wash!! I would recommend this service dept. Thank you! Service advisors are always courteous and friendly. Wait time is quick, and I get a free car wash!! I would recommend this service dept. Thank you! More

Recent service I’ve been using DCH Toyota in Mamaroneck for a number of years - even though there are probably Toyota dealerships/service centers closer to my home. I’ve been using DCH Toyota in Mamaroneck for a number of years - even though there are probably Toyota dealerships/service centers closer to my home. However, I find the service exceptional and am always made aware of what needs to be done and the cost - never any surprises. I have and will continue to recommend DCH Toyotafor service. More

You guys - especially Gabriel - are the best! I've said it before & I'm saying it again: I've owned cars since 1960 & have never experienced any car-service shop anywhere that even comes close to I've said it before & I'm saying it again: I've owned cars since 1960 & have never experienced any car-service shop anywhere that even comes close to the quality -- mechanical & personal -- that you at DCH consistently provide, including working with me to provide the loaner vehicle that I couldn't manage without while my car is being serviced. I'm always happy to turn my 2014 Toyota Highlander over to Gabriel Rosario, trusting him to recommend any & everything necessary at the time of servicing to keep my car (68,000 miles) running like it's new. I can't imagine what I could possibly suggest to make the service experience better than it is. Thank you, thank you! More

Regular service visit So far so good! Regular service visit, but with some filters to be changed. Price on filters is higher than if you did it yourself by a few multiple So far so good! Regular service visit, but with some filters to be changed. Price on filters is higher than if you did it yourself by a few multiple. More