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Toyota City
Mamaroneck, NY
1,070 Reviews
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1,070 Reviews of Toyota City
April 17, 2019
2018 Toyota Corolla 1 year scheduled service I have been dealing with DCH Toyota City for 7 years. This is my 3rd Toyota Corolla. I had a 2012, 2015 and 2018. They are a wonderful dealership. I h I have been dealing with DCH Toyota City for 7 years. This is my 3rd Toyota Corolla. I had a 2012, 2015 and 2018. They are a wonderful dealership. I have been bringing it in twice a year for the scheduled maintenance. My visits have always been pleasant and the service advisors are courteous and professional. This time I had Philip Rhone and he was very friendly. When I came in he said it would take 1 1/2 hours to do the scheduled maintenance and New York State inspection. So I waited in their beautiful customer lounge, with large screen TV, plush chairs and tables, and free bagels and coffee. I was pleasantly surprised when my car was ready early and they washed it also! Service doesn't get any better than this. Of course my Corollas have been great, never a breakdown, the most dependable car I have ever owned. More
by Happy Guy
Employees Worked With
Daniela Borda, Mathew Rivera, Gabriel Rosario, Alexei Wherry
April 17, 2019
Knowledgeable, courteous and pleasant This is our 2nd car purchased from them - we replaced a 12 yr. old car with the current model. Also have always had them service our vehicle and will This is our 2nd car purchased from them - we replaced a 12 yr. old car with the current model. Also have always had them service our vehicle and will definitely continue with them. The best Toyota dealer! More
by mgpdjp
Employees Worked With
Virginia "Ginny" Bisconti
April 16, 2019
Usual friendly service at DCH Toyota City As usual, the service at Toyota City is superior. The service area is clean and comfortable. All of the agents take their time to assist in understa As usual, the service at Toyota City is superior. The service area is clean and comfortable. All of the agents take their time to assist in understanding the necessary work. More
by deanrmamta
Employees Worked With
Mathew Rivera
April 16, 2019
Good Service Department They got my service job done quickly even though I was late for my appointment (last one of the day), which I appreciated. They did respond rudely whe They got my service job done quickly even though I was late for my appointment (last one of the day), which I appreciated. They did respond rudely when I was late, which I did not appreciate, but they got the job done. More
by AM32
Employees Worked With
Gabriel Rosario
April 13, 2019
The worst customer service ever!!! I purchased a car for $33k from DCH Toyota city and was promised a second set of keys within a week because there was only one set of keys but it’s be I purchased a car for $33k from DCH Toyota city and was promised a second set of keys within a week because there was only one set of keys but it’s been more than 2 months still have not received the key instead I’m getting the runaround. The sales person that sold me the car was Brandon Gross this guy is something........ I purchased and drove a lot of cars from lots of dealers this is the worst customer service I received and I won’t forget the experience. More
by Azad
Employees Worked With
Brandon Gross
April 11, 2019
Service Michael was professional and courteous. He called me after the mechanics found out there were several minor problems and let me know the full price f Michael was professional and courteous. He called me after the mechanics found out there were several minor problems and let me know the full price for approval. More
by Chef
Employees Worked With
Michael Vetrano
April 11, 2019
Personal Attention This dealership is wonderful in every way. My service advisor, Michael Vetrano, and my mechanic, Francisco Batista, explain everything to me in langua This dealership is wonderful in every way. My service advisor, Michael Vetrano, and my mechanic, Francisco Batista, explain everything to me in language I can understand. I used to dread having my car serviced by other providers, but I no longer feel that way, knowing that my car is getting the best possible care. More
by Myrtha
Employees Worked With
John Pritts, Michael Vetrano
April 09, 2019
Wonderful We have all our vehicles serviced at Toyota City. Mat was very helpful and the tech Mario did a wonderful job replacing the struts. The Camry drives g We have all our vehicles serviced at Toyota City. Mat was very helpful and the tech Mario did a wonderful job replacing the struts. The Camry drives great once again. More
by Happytoyota
Employees Worked With
Mario Caria, Joe Modica, Virginia "Ginny" Bisconti, Mathew Rivera
April 04, 2019
Car Service I would definitely purchase another Toyota when my lease runs out from DCH not just because I like the Brand, but I really enjoy the quality of Servic I would definitely purchase another Toyota when my lease runs out from DCH not just because I like the Brand, but I really enjoy the quality of Service I receive from DCH. I was a Chevy owner for many years and DCH Toyota is much better. More
by Happy Driver
Employees Worked With
Joe Croce, George Parker, Gabriel Rosario
April 04, 2019
Great service. Great service, always listen to my needs and make sure my vehicles are in great running condition. When leaving the premises he notices on of my tale Great service, always listen to my needs and make sure my vehicles are in great running condition. When leaving the premises he notices on of my tale lights was out. They call me back and took care of it at no addition cost. Thanks More
by Toyotasequoia
Employees Worked With
Michael Vetrano
